I popped in today for a spray tan for an upcoming weekend away. Morgan was at the front desk. I hadn't had a spray tan since 2023, and really needed guidance on what I was looking for. She was so sweet and knowledgeable. She answered all of my questions and even took the time to explain each option. I love how my spray tan turned out, and really appreciated her taking the time to explain everything to me all over again. Most of all, she was kind and welcoming. I will definitely return to this location again! Thanks Morgan! read more

Mackana was amazing. So personalble and friendly. Went well beyond her job description to help me and made me very comfortable. Will definitely come back. read more

I went to this location last night and I was very impressed with the knowledge and customer service from the girl working. I got a bit of a tan just from one session and I will definitely be back! read more

Absolutely love Megatron (Megan) she's always super helpful, kind, and informative. Keep up the great work over there!!!

The Stratham location has the worst spray tans/ spray tan booths I have ever experienced. The spray tan shoots out like water and you're left asa spotty mess. You walk out looking like you have a million dirt spots mixed with freckles- not a "sun kissed" tan. This location does have a "newer" booth/spray tan room but it's either "broken" or they never put you in that room. I hadn't tanned in a while so I got a double dark tinted spray as I have always gotten and when I walked out I was pale and the color did not develop over time or over night. I used to spray twice a week when I lived by the Salem location. The versaspa sprays a nice even mist over the body and leaves a really great tan. My suggestion is either update all your "expressions" spray booths or replace them with a versa spa. read more

I highly recommend the Sun Tan City in Stratham. So many new and top-of-the-line tanning booths have been added. The Assistant Manager, MORGAN, is fabulous. So professional and attentive. She offered special promotions without up selling. She explained how to use the "often confusing" machines and how to achieve the best tan. In general, a great place to tan! Roberta, Exeter NH read more

This company is the worst when it comes to customer service. I am a paying customer who pays top dollar for a membership and when they do the free tan week it's next to impossible for the paying members to get in. I think it's unprofessional and the way they do business is ass backwards. The paying customer should be the top priority over a person who is going for free. The app is also shit just like the way the business is run. It doesn't work at all. I would never recommend suntan city to anyone that I liked. If I could rate negative stars to hurt business I would. Get your shit together. I only go there because to this salon because it's basically the only one nearby. read more

Sun Tan City - A broken app - Tanning Near Me - Stratham, New Hampshire

The employees are rude and lazy. They have no problem yelling at costumers and lying about the status of beds & spray tan machines in order to avoid cleaning them. During free spray tan week they did not take any more clients after 6pm when the last person was done spraying at 6:30, the machines are supposed to close at 8 read more

My friends and I all experienced the worst customer service of our lives here. The tans did not work meaning we had to make multiple trips back, thinking the staff would be kind and compensate for their service that didn't work... but no, they were very rude and we ended up having to call corporate twice. The manager was rude herself, when we asked for a refund she questioned us in saying "really? For $15, really?" Never ever in a million years coming here again. Would not recommend this location to anyone. read more

I consider myself extremely tan experienced, I have tanned faithfully since 1978( another issue totally) I'm from Mass, so I'm used to some really awesome tanning salons, we'll, that you just do not have here in NH. Well, needless to say, I'm going to Florida, and wanted to tan up here will staying in NH. I picked Sun Tan City, against my better judgement. The only thing good I can say is the place is clean....that's it. Oh sure, they come off like they have some impressive equipment, to the "normal" rec tanner. I just joined a week ago, so it was end of march, I got those "free" which I found odd, and on April 1 they charged my account $84.00 bucks, well.. I tanned yesterday at 1:30 pm. I went in for 9 am today( Saturday) and I was told I could not tan! Due to a "NH LAW" which 1. Was never, ever once mentioned! 2. This law states you cannot tan in a 24 hour period, BUT, THERE IS NOT ONE MENTION OF THIS IN THESE SHOP!...3. There is no mention....BECAUSE THERE IS NO LAW!!!! I have the laws right here, updated in my hand. And NH is actually less strict then Mass is! Any laws on the books are only for 18 and under, THIS COMPANY IS DOING THIS AND MAKING UP THERE OWN LAWS, WHICH I RAN RIGHT TO THE AUTHORITIES AFTER, AND THEY CONFIRMED....NO LAW, WHICH IS FRAUD!!!!! And this is obviously put into place to more or less skim from their costumers!! It's like a company who keeps that one penny,...it adds up over time! So I called and asked for a refund, because if was mislead and lied to. 99.9% of companies if facing this situation! would refund for lack of customer satisfaction.....NOT SUN TAN CITY!!!! I just canceled my membership, they said NO, YOU USED TWO DAYS!!!! Big deal, deduce 10 bucks....but GIVE ME MY REFUND! NO! So off to ten bank, to get my money back.....got it! Now, I AM WARNING EVERYONE OUT THERE! This company is like a cult!! STAY AWAY!!! GO TO SUPER TAN!!! They are awesome, and HAVE A BUNCH OF SUN TAN CITY's CUSTOMERS!!! SO IM NOT THE FIRST PERSON THEY HAVE SCREWED!!!!! I will be filing a formal complaint with the attorney generals office! Let's close down these companies that prey on people!!! Read for yourself!!!! ncsl.org/research/health... read more

I had no problem with the place itself, but I got a spray tan since I had a cheer competition the next day and nothing happened. I was the same color and all I saw on my was spots and i took a shower over 8 hours after and still nothing had happened. I hope someone knows why this happened because i want to come again but I don't want this to happen since I wasn't tan on stage. read more

Tried to tan tonight because I work 2 jobs and can only get to the salon a couple of nights a week. It was 5:35 and raining - not snowing - they were closed due to weather. What the hell. This is NH. When I asked the woman who answered the door she said she did not make the decision. Why she could not let me in is beyond me. This is not the first time I have been angry and disappointed with this shop. Ridiculous! read more

Went to get my first spray tan, and Ashley was SO helpful. She got me all signed up and taught me how to use the machine, all with a smile on her face. She also gave me some products that made my tan come out perfect! I will definitely be back if everyone there is as nice and kind. read more

Jade from suntan city in Stratham was absolutely the best customer service I've had. She answered every question honestly and intuitively. She was very personable and knew all the products 100%. This is my first time at a suntan city and I am so happy with how clean it's been so far and how knowledgeable the certain employees have been. Give jade a promotion! read more

Staff was helpful and patient when I signed up, and are friendly overall when I stop in. Wait is rarely long unlike some of the other locations I've visited in the past. read more

I went to Sun Tan City because I read a review saying the Sabrina was so nice and helpful, believe me, she is wonderful. You don't find many places that have such a friendly staff and it makes such a huge difference. Thank you Sabrina, you are a ray of sunshine!! read more

i love stc!!! my fave is the double dip! make sure u get the after tan / shower gel and exfoliate prior to getting dipped! i bathe rather than shower & my tan lasts about 6 days and it's dark! they also have my favorite tanning lotion on sale a lot. obsidian!! and the teeth whitening kit works! staff is very nice and knows what they are doing & are cool! by far the best place to tan around & i've tanned from maine to california and no other place compares! they have a sunday thru wednesday free tan in any bed for newbies, so if u want to try it, i highly recommend to everyone i know that tans.. i actually ordered a tanning bed for home then they got the instant bed! lol so i'm staying! which i don't mind. the girls are a breath of fresh air and the price is beyond reasonable! u will get deals, coupons via text & or email.. i stc! read more

Staff is rude and not that helpful. Tried to cancel membership 3 months ago and still got charged this month. Now a new excuse, you need to use a green form. No help at all, poor customer service....tan is ok, you will just be paying the rest of your life it seems!!! read more

This company doesn't even deserve a star. I am disgusted by the "professionalism" of the District Manager Christine. People wonder why STC has such a bad reputation because their employees have nothing but bad attitudes.. It is now no surprise to me as to why, the "manager" is training them to bad mouth their clients. Your employees should be more focused on giving your clients "the most luxurious experience" instead of gossiping about those who come through the door.. read more

Was told I could buy a month only and put two weeks on freeze while I was away. They charged me $5.00 to freeze. That was fine but when I went back after my vacation, they now stated I would have to pay a prorated amount for the month. Why would I even have frozen my account for $5.00 if I was going to get charged for a month minus the $5.00? Waste of time and I got different answers from everyone. Booth #4 turns on and off by itself. You have to get dressed again to let them flip the switch again. I went only 4 times for $55.00 don't bother going there unless you want to be ripped off! Lotions cost average $50.00 to boot. read more

Don't waste your money!! The staff is not knowledgeable about the plans at all. They don't inform you about expiration dates, so get it in writing! The beds and booths are down frequently. I just went in to tan and was told there is a 2 1/2 hour wait for sunless because they only have 1 working booth. I should mention that these are the brand new booths installed recently that I (and everyone else I know) have already complained don't work as well only to be told we are crazy. Also, these new, "fabulous" sunless booth don't give you the same level of color as before so to go darker, you get to pay more than the package you had previously paid for. Isn't bait and switch illegal???? If you read any reviews anywhere, you will see that the "owners" or "management" will politely thank you for your input and offer to forward the comments to the appropriate resources or to contact them directly. Don't waste your time. You contact customer support and they refuse to refund you and tell you to go speak to the local salon. You speak to the staff and/or manager at the local salon and they tell you to contact customer support. Worst experience ever, all the way around. read more