I would strongly discourage anyone from sending their child to Sunbrook Academy. I apologize for the long review but want other parents to be warned and understand our experience so that they can make an informed decision about where they send their children, especially infants. While our son only attended the school for a total of 8 hours, it has been nothing but less than favorable interactions from the initial drop off. When my husband and I arrived to drop our son off, the assistant director was on what sounded like a personal telephone call discussing another parent complaining about her. After waiting there for 5 minutes, she got off the phone, and did not know who we were or why we were there. We explained it was our son's first day and we were there to drop off. She walked us to our son's classroom where we met his teacher. Walking into the room, there was a single teacher getting bottles ready while 5 infants sat on the other side of the gate area, several of which were whining/crying. Most of the lights were off and the room is crowded and dark. The teacher said hello to me and my husband and asked me about our son's feeding/sleeping routine. We asked if we could help set him up in the room, which they allowed. At no point during this interaction did anyone say hello or welcome our son. We ultimately left him in the room playing with toys while the teacher continued to get the other children their food. Not once did we see her, or anyone, acknowledge our son before leaving. It was so discomforting that both my husband and I considered walking back into the room and taking our son home right then. I reported this to the director that morning around 10:00am. She apologized for the experience, explained it was an off morning and that she would talk with the assistant director as well as the teacher. When we picked up our son at 11:30am, he was exhausted, and had clearly been crying a lot. Upon our son's return to school, the second drop off was better. The following week, our son attended his third and final day at school. When I returned to pick up my son, the school director, Michelle, was also in the room and the teacher was holding my son sleeping. They informed me that my son had hurt himself while crawling, resulting in a bloody lip and scratched nose. On my car ride home, I called the school and asked to speak with Michelle director about what had occurred so that I could understand better. Beth, the assistant director, explained that Michelle was on a tour so I asked that she give me a call back after the tour. After two days and five telephone calls/voicemails, I finally was able to get in touch with the school director. At no point did anyone return my phone call or call to see why my son was absent after an incident at the school. The incident itself was not an issue, as I know babies will get hurt as they learn to crawl and walk but it was how the school handled things following the incident that was the problem. Sunbrook Academy advertises itself as a safe and nurturing place for your baby to receive loving care and learning experiences. The Infant Care Program is committed to making the first transition away from home natural and easy for both child and parent. Our experience was anything but that. After several weeks of back and forth with the regional director or Cadence, I was finally able to review the video of the incident involving my son. It was as described but the whole ordeal left me very disappointed in the school and how they care for children. I unfortunately have heard more horror stories about this school over the last few weeks and had I known any of this prior to enrolling our son, I would never have let him attend this school. read more

Updating my review as I am now a staff member as well as parent of two Sunbrook children! From an employee standpoint I feel so great about sending my children here. Everyone employed has a true love for what they do and always have the children's best interest in mind. They have a menu that serves healthy food and introduces them to new options. My daughter eats so much at school that she wouldn't normally touch at home! They get playground time twice a day & are constantly updating kid reports with fun pictures so I know exactly what they're doing and when. Love Sunbrook and so happy to be a part of their team! read more

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I moved my son to Sunbrook academy from Kindercare at Christmas time. Best decision I have made. He went from always laying on his back to practically trying to walk in a 3 month period. His teachers Ms. Julieanne, Ms. Kaylee and Ms. Rachel have been wonderful with him! read more

DO NOT send your child here. ESPECIALLY infants. In our short (but also somehow too long) two months at Sunbrook, here is a list of the issues we had (worst ones at the end): -Diaper rash that would be bad, then magically better overnight, then worse again after daycare (specifically one week, but it happened a couple of times) -A full bottle of formula was left out in the closet instead of the fridge -Our daughter, who is not by any stretch of the imagination ready to be left unattended standing up was left at the little baby bar to stand up on her own, out of arms reach of the teacher. She fell flat backward and hit her head on the hard floor. -She was sent home in some other child's clothes (our daughter was in 9 month clothes and these were 18 month clothes - way too big) -We got someone else's bottle sent home in our cooler -She came home in someone else's diaper -The teacher admitted that she was not using the diaper cream we sent, but some other brand we had not approved (they specifically ask for parents to send their preferred cream) -She was sent home with a full bottle and uneaten solids which amounted to 50% of her feedings that should be handled while at daycare. They just completely skipped feeding her. She also came home filthy that day. This was the straw that broke the camel's back, although I was already looking elsewhere to try to get her out of there. -When I went to collect my daughter's belongings after pulling her out immediately after the last incident, we were given the wrong pacifier, wrong clothes, and who knows where our actual diaper cream is. When I was taken in to try to get the correct paci there is just a loose drawer of everyone's pacis all together. No sign of my daughter's pacifiers, so I just left. The director Michelle is newer and we trusted that she was handling any issues and we were assured she was working on retraining staff up to her standards. If that is happening it is not happening fast enough. All of these issues were reported to Michelle. I have never been so appalled. Our experience was in the older infant room, so I can't speak to the older classrooms, but I can't imagine they are great either. If you don't want to have to worry if your child is being fed or taken care of to even the bare minimum standard, go elsewhere. Do not even consider Sunbrook. read more

I cannot say enough good things about Sunbrook Academy in Woodstock. I am a first time mom with an almost 6 month old and she has been going there since she was 3 months old. The director, Ms. Michelle did such an amazing job making sure that I was comfortable leaving my baby and checked in with me often. The infant teachers, Ms. Tyqasia and Ms. Chantel are second to none! They love my baby girl like she is their own and I feel that every single day when I drop her off. They also have an app that they update throughout the day, which takes the edge off a little bit when you're a working mom and cannot be with your child. They make you feel like family, and that is irreplaceable! Our family absolutely loves Sunbrook! read more

1 star but 0 would be better. Please, please, please DO NOT bring your child here. Older infant, can't speak for the other rooms. The diaper rashes. Our weekend was spent fixing the diaper rash through the week, every week without fail. This place asks you to label everything but does not actually take the name into consideration. Our baby came home with different diapers, pacifiers, and even sippy cups often. They said everything goes into a disinfector so everything gets shared. And food, our baby came home starving everyday, and this is on top of sending food which I don't think you can do now. The babies can't say anything so they just have to starve. This isn't a publicly funded daycare, everyone is paying for food in the tuition and they are setting the prices, so why are our babies not being fed? Curriculum is - sit in the middle of the room and push around the bunch of toys we have, all day. The schedules and marketing material is BS. Your child is not learning anything, guaranteed. Same for the food schedule. It's BS. They don't actually provide what's on the menu, or its the most processed version of it, seasonal fruit tart = a vending machine muffin cut into 14 pieces for all of the babies to share, and what your child actually gets turns into crumbs by the time it hits their plate. Speaking up does nothing. Tried doing this multiple times and it doesn't change a thing. Better off keeping your child under your desk as you work, about the same amount of stimulating activity during the day, more food (plus), and don't worry about changing the diapers, they don't. Of course you would never do this to your baby, so don't bring them here. read more

Sunbrook Academy is truly my dream daycare or perhaps even better. Kelly and Hope are super creative and have hearts of gold and their school shines because of this. From the first time I walked in the door, I was amazed by the brightness and beauty of the center. All of the rooms are perfectly designed for the appropriate age group. This place is like a little slice of educational heaven and our daughter loves it so much! The teachers are smart, attentive and truly care about our daughter's progress. I love getting pictures and videos of my daughter throughout the day and having their daily reports emailed to me. My daughter comes home every day having learned something new. This daycare/preschool is truly AWESOME!! We are so happy for having found this place. read more

Love Sunbrook!! They treat your kids like their own! It's nice to be able to feel confident in the care and teaching your child is receiving!! read more

We love Sunbrook! We've been going here for about 8 months and have never had any complaints. Teachers and staff are great and have helped a first time mom feel comfortable leaving my son while I'm working. They send updates through their app so I know when he's eating, sleeping, playing or had a diaper change. And they have great activities for families like dances and festivals. read more

This place is seriously amazing. Our daughter did summer camp there last year and we found out we were expecting another, they did not hesitate to make sure we had a spot for our new addition. Sending him here to Sunbrook was never a stressful feeling because we knew how fantastic the facility and staff were. They are always making sure we are updated with photos and daily activities. I would recommend Sunbrook to anyone looking for child care/pre school services! read more

I can't say enough good things about this place! This was the first time my 4 yr old daughter would be going to a school/daycare in her life. We have always been very fortunate to have friends and family to turn to for our childcare so you can imagine how difficult it was for us to choose a program knowing we had to send her to a place we didn't know for preschool. I spent a lot of time reviewing and visiting a lot of preschool programs and childcare facilities in my area. Sunbrook was absolutely an easy choice to make. The director and assistant director, the teachers, and the facility is amazing! Ms Hope is the current director and was the assistant director when we started here. She has been there and has been a consistent and intricate part of this place. Although she is a bit more subdued than the previous director Kelly, I have never seen her without a real smile on her face. She has been nothing but warm, kind, understanding, and amazing since I met her the 1st day we toured. As director, I see her as fully invested in Sunbrook's program and the children attending. She is genuinely interested in every child and it is obvious she loves what she's doing! Sunbrook feels like home. My child and our family has been treated as if we are family here. This feeling is felt from everyone at Sunbrook- from the director Ms Hope to my daughters preschool teacher Ms Donna and every single person on this staff. We feel beyond blessed to have found this wonderful home for our little girl. One last important note- I am a big stickler when it comes to cleanliness when I send my child somewhere. If I feel like it's dirtier than my own home I will not send my kids there. This place is so clean! Everyone is so kind, Patient, and happy! I highly recommend scheduling a visit to Sunbrook. You will love sending your Littles to them! It's clean, it's current, and it's full of awesome people. You will not be disappointed. read more

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The absolute best place we could have chosen for our 3 year old. Every single person who works here is incredible. My daughter is so in love with her school and she even talks about the school cook at home too! her comprehension level and vocabulary have absolutely sky rocketed since she started here! Thank you for everything Sunbrook! read more

I cannot say enough about the wonderful experience that I have had with my son at Sunbrook. They really make you feel like family! He has learned and grown so much in the almost year we have been here, I am so glad this is the school we chose. read more

This is a great place to take your child! The staff here are great! They take the time to get to know you and your child. The school is very clean and very well maintained. When I first found this place I was in a rush fast to find a daycare that would take my grandson. I made the right choice! Now over a year later he is still there! Hope is a great director there and is always accommodating to answer any concerns or questions you may have. I love the staff there, I believe they truly love their kids! read more

Where do I begin? When you first walk in you get to see either Hope the Director or Adrianne the Assistant Director with their smiling face to greet you! They usually provide FREE coffee yummy! Then you walk into the school and everyone is always saying good morning and is super loving! My daughter is in the senior toddler room and we love Mrs. Jennifer! She has the most difficult classroom from my opinion and she is always paying attention and saying good morning and then in the afternoon always gives me a recap of the day! I just love everything about Sunbrook, very clean!! read more

This school is amazing. Mrs. Donna is the best. She has really helped my daughter who is very shy come out of her shell. We are so proud of her with all she is learning and the confidence she has gained. If you are looking for a great pre-K program this is the one. I would recommend it to everyone. I can't wait to see her continue to grow here. read more

Sunbrook Academy is the best, our daughter loves it there. They offer a clean, fun environment for our daughter. Hope and all of our daughters teachers are awesome, they love the kids, and help them grow and learn with structure and a great curriculum. The daily report program they have here is a great way to stay connected with your child when you are not with them. We see what they are teaching in the classroom and then we can focus on those things at home as well. read more

Mother of 4 boys, here...#5 on the way, as I have grown as a parent ,so have my expectations of the childcare facilities that my children attend. My children started attending Sunbrook after an incident at a "cheaper" daycare that left a permanent scar on one of my boys. The first thing that I noticed was structure and a curriculum, all being taught by loving and kind educators, that truly care about your thoughts and feelings ,on the care that your child receives. We have since moved and after a year of driving 40 minutes one way we finally got a Sunbrook Academy near our house, with an all star team in Kelly and Hope as directors. The teachers are also nothing short of amazing. I love checking my app to see what they are learning and what kind of fun they are having. The facility is impeccably clean, everything is new and beautiful, and before you make a decision on anywhere else, I highly recommend you take a tour. You will not be disappointed. read more