Excellent place. My dad has been getting wonderful experience and highly recommend. They are very…read moreprofessional, world class physiotherapy, caring and follow ups. Dad had a very complex pelvic surgery, going through physiotherapy and rehab. Staff is very well organized and patient

My mother only suffers from forgetfulness; otherwise, she is in good health…read more My mother has been staying here for over a year; I visit occasionally and bring along some pastries or desserts I've made. The nurses see this but don't say anything--they are very nice. However, lately, whenever I visit, I encounter a Vietnamese woman who works in my mother's room; she isn't a nurse but assists the patients. Nowadays, every time I come here to visit my mother, it feels like visiting a prisoner in a detention center. Ms. L. constantly grills me about what food I've brought and what ingredients are in it; she doesn't just ask upon our first meeting--she scrutinizes every time I was here with every single item I bring for my mother. Last week, I brought my mother a small piece of chicken pie (3x3 inches) and three-quarters of a cup of Jell-O--a very small portion, certainly not a full lunch. As soon as she saw me, she began questioning me relentlessly: "What is that food? Did you put chocolate in the Jell-O?" "What kind of pie is it?" She is neither a nurse nor a nutrition expert. She questioned me as if interrogating a prisoner. That wasn't the end of it; after I finished feeding my mother, she came back and asked, "Does your mother eat a lot or a little?" I replied, "Why do you ask that?" She said, "If your mother eats a lot, I'll have her lunch cut off." I felt like she was flaunting her power over my mother and me; I felt we were being abused. It was just a small 3x3-inch piece of cake and three-quarters of a cup of Jell-O--my mother only ate half of it--yet she threatened to cut off her lunch. Who was she in this rehab facility? How much authority did she have to throw her weight around like that? This is America, not Communist Vietnam. At 12:05 PM, I saw a nurse hand Ms. L. a small carton of milk (I guessed it was a nutritional supplement drink like Ensure)for my Mom. I was even more surprised when I saw that, instead of placing the carton of milk on the table--which was completely clear and uncluttered--she stashed it away in the drawer of my mom bedside cabinet !!! It struck me as odd...

I can't say enough good things about Mission Valley Post Acute. My 89-year-old mom was admitted…read moreafter breaking her hip, and from day one the experience has been wonderful. Kimberly in admissions was incredibly helpful getting us started. Bambi (Director of RN) and Tammy (lead RN) have gone above and beyond helping coordinate my mom's discharge, along with Eric, the social worker, who's made a stressful process so much easier. Ciya, the physical therapist, and her team have been amazing -- making sure my mom gets PT and OT five times a week, which has made a real difference in her recovery. The facility itself is light, bright, and spotlessly clean, and every staff member we've encountered has been friendly and caring. We're so grateful for the whole team here.

Both of my parents are long-term residents here after first coming for rehab. Making the decision…read moreto place them in care was not easy, but I truly feel I've made the right choice. I didn't have the ability to care for them safely at home, and I'm so grateful this facility was able to keep them. From administration and admissions to nursing, rehab, social services, and housekeeping, the staff has been nothing but professional, compassionate, and kind. They treat my parents with dignity and respect, and that means everything to me. I highly recommend this facility to anyone looking for quality care for their loved ones. Shout out to Tammy, Kimberly, Kim, Eric and the team for everything they do day in and day out!

Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

We had a very positive experience at Milpitas Care Center when my parent checked in for respite…read morecare. They took extra care in learning her routine and needs. We were able to rest assure that they were in very caring hands. They had very open communication and kept us updated. I would recommend them to any of my friends. The staff was delightful and my parent felt safe.

My mom stayed at this facility for almost a month. We interacted with administrators, nurses,…read moresocial workers, physical therapists, and CNAs. All were very attentive and helpful and always provided satisfactory services. We observed that the physical therapists offered positive reinforcement and encouragement to all patients. I especially appreciated the RN and CNAs' attentiveness, detail-oriented tasks, compassion, and kindness to my mom. They have made my mom feel at home. The facility is spotless and pleasant - it's a bonus. My mom got excellent care and was recovering very well. We are grateful for the staff's kindness, dedication, and compassionate care. Thank you, all. Daw San Yi and Family

Windsor Park Care Center is also known as Fremont Post-Acute Care. Kaiser is very knowledgeable…read moreabout medical care, and they use this facility to rehabilitate patients. My loved one needed to come here on two occasions; on the first occasion she was well rehabilitated, and now on the second occasion she has made some incredible progress toward the goal. The facility is not fancy looking, but they do focus their resources on what it takes to care for your loved one. They have Physical Therapy to keep your loved one moving. They accomplish amazing procedures, sometimes without need for your loved one to go visit a hospital. Key leaders in the care include Kristian (who accurately describes his nursing role as that of "honcho) and of Sia Rasheed, Director of Rehabilitation. Ask them for weekly updates, and they are able to communicate well. There is a house MD, who keeps the medical procedures on track. Two people spend most of their time guarding the entrance. Those are Raffia K. and Mary Alice Puig, who will take your temperature and sign you in while directing you where to go for your visit. Unlike the past, reasonable visiting of your loved one is allowed much of the day. Previously, there was a limit, but no more. Once when they wanted my assistance, with a tricky IV insertion, I visited until 11 p.m. Parking might at first glance seem a problem, but it isn't. There are indeed only four visitor spaces, and those will almost always be full. Don't park in the one space designated for the doctor! However, there is very adequate parking on Country Drive, and also even on Parkside Drive. So, if you want good quality clinical excellence for your loved one, Fremont Post Acute Care is the right choice. An added plus is that two cats are frequently seen near the entrance.

Someone is listening and sprucing This place up. Finally!…read more Staff have been kind. the rehab team are all amazing I haven't met one bad rehab employee. The food is meh. To my Fremont Parkmont neighbors who have been around I'd recommend this place to come get physical rehab to recover

We are very thankful that my Mom was taken care of at Windsor. Vicki has taken care of…read moreaccommodations for my Mom after her hospital care and physical therapy has helped her get back on her feet so she can be home soon. Lots of things I asked for, they have answered very quickly and promptly. Doctors checked up on my Mom very quickly upon my requests and concerns. And also, the wonderful nurses were always watching over my Mom till her recovery and discharge. I'm very thankful, thank you very much for all your love and support! Best regards, Erwin Villaresis

I'm surprised about the lack of reviews and ratings for this company!! Well, here's Five thumbs up…read morefor each individual and their great services. From the office, they took my calls and made things happen. The visitors (in person or by phone) were all skilled, friendly, and professional. My grandpa was well taken care of by the social worker Mimi, physical therapist Bonnie, nurse Jon, and dietitian Elsie. The occupational therapist and aide were also very helpful. If I ever need home health services for a family member again, or if someone asks me about home health services, I would definitely go to/ recommend Kairos

I have been with Kairos Homecare since it's conception. Services of clinicians can never be this…read moregreat. The passion and sincerity of all the providers and staff are amazing.

My husband was living in home care for almost three months. Excellent PT, OT and bedside care…read more Clean and professional care 24 hrs. We even enjoyed daily activities. We are grateful

Very sweet care and great service. The nurse was very nice…read moreand concerned. Always on time and good with contact.

I would like to share my highest praise for Rich, our account executive rep with Care In Touch Home…read moreHealth. Rich is someone I can always rely on, especially when managing difficult or high acuity patient situations. I have complete confidence that when I refer patients to him, they will be seen promptly and receive excellent care after being discharged home. Many of my patient cases involve challenging requests, including same-day or even 24-hour start of care needs. Rich consistently rises to the occasion and has never disappointed or failed to get the job done. He is my go-to representative because of his reliability, responsiveness, and commitment to ensuring smooth transitions of care. Beyond logistics, Rich makes a meaningful impact through his in-person bedside visits. My patients and their families are always pleased after meeting with him, as he takes the time to explain services, answer questions, and help them feel comfortable and confident about discharging home. His approach greatly eases anxiety and helps make the transition as seamless as possible. Care In Touch Home Health truly stands behind its mission of patient care and quality, and Rich is the perfect representative of those values. We sincerely appreciate you, Rich, and the exceptional work you do.

Care In Touch Home Health has been an excellent partner in caring for our shared patients. As a…read moreNurse Practitioner, I place a high value on timely communication, reliability, and patient-centered follow-through--and this team consistently delivers. A special thank you to Rich Alcibar, Account Executive, who has been incredibly dependable and responsive. Communication is always clear and timely, and coordination feels seamless, which makes a real difference in ensuring continuity of care. As a provider who deeply cares about my patients, it means a lot to work with an agency I can genuinely trust. I'm very thankful for the outstanding service Care In Touch provides and highly recommend them to other providers and families looking for high-quality home health support.

Lidys is a miracle worker! I had surgery on my legs and arms and she made the whole process…read moremanageable. I had SO much bruising and swelling and after just three appointments it was almost completely gone. She goes above and beyond and make you feel so comfortable. I am so grateful I found her after my procedure. I couldn't recommend her more!

I got a breast lift and liposuction and unfortunately surgeons don't emphasize enough how important…read moreyour after care is and how vital lymphatic drainage massages are to a successful recovery. I went to two different massage therapists before finding Lidys. It is one thing going to a LDM specialist and another to go to someone with a nursing background and understands what your body goes through during the recovery process. I had fibrosis growing in my back and the two specialists I saw before Lidys did not mention it or try to address the problem at all. Thankfully I found her and she was able to get out my fibrosis lumps significantly in one session and completely in the second. Don't get scammed by these other lymphatic specialist that demand you buy 6-10 treatment sessions. She was honest and told me I only needed two treatments which was true. She also recommends stretches, garments and foams that made such a huge difference in my recovery. Thank you Lidys! And to anyone looking for after care massages after surgery there is no one in San Francisco better than Lidys.

I have to say that my mom was in another facility that not caring for her watching her or anything…read morewhen I brought her over to serenity they welcomed her with open arms, even though it was gonna be a little challenging with her medicines. They absolutely did everything they could to make her feel at home and always made my family. Feel welcome to come visit. I highly recommend this house which becomes their home and has many loving, caring caregivers . I wish I found this place because my mom would have loved longer... I highly recommend it

We have been at Serinity since the beginning of April! My father needed total care and…read moresupervisoon, he is non ambulatory. Latifa, Fawzia and Yasmine are all wonderful! I needed someone to spoil my dad like I spoil him! They love and care for him as if he was their own father! The facility is always spotless and they are all great cooks! This is a home environment that is so welcoming and comforting! There is only 6 residents and they take amazing care of each and everyone of them! Adham was amazing on the admin and admitting side of things. He coordinated with our insurance and saved us so many headaches! If I could give more than 5 stars, I definitely would!