Finding a skilled nursing facility for a loved one is one of the most emotional and stressful…read moreexperiences a family can face. After my mother-in-law had a fall, she spent a few days at Washington Hospital, and we needed to find a rehab facility quickly for her recovery. We toured three different places, but the moment Ana Cruz started showing us around Wecare, I felt an immediate sense of comfort. Ana was incredibly knowledgeable, patient, and genuinely caring. She didn't just give us a quick tour -- she took the time to explain everything thoughtfully and introduced us to many staff members along the way. By the end of the visit, I knew this was the right place for my mother-in-law. After she moved in, we had an introduction meeting with three key department heads -- Nursing, Physical/Occupational Therapy, and Social Services. They explained the care plan in detail and helped set clear expectations from the beginning. That meeting was extremely helpful and reassuring. I especially appreciated it because when my own mom stayed at a different skilled nursing facility in the past, we never received that kind of organized communication or support. Throughout my mother-in-law's stay, every CNA, nurse, and staff member treated her with kindness, respect, and warmth. They were always supportive and friendly, and it gave our family so much peace of mind knowing she was surrounded by people who truly cared. Ana also went far beyond her role in admissions. Anytime we had questions or needed help, she never hesitated to reach out to other departments for us. Her dedication and compassion made a difficult time so much easier. We will always be grateful to Wecare for taking such wonderful care of my mother-in-law. If you are looking for a place where your loved one will be treated with dignity, kindness, and genuine support, I highly recommend Wecare.

Excellent place. My dad has been getting wonderful experience and highly recommend. They are very…read moreprofessional, world class physiotherapy, caring and follow ups. Dad had a very complex pelvic surgery, going through physiotherapy and rehab. Staff is very well organized and patient

Ij was a patient here or almost 2 months. The care i received was exceptional. I cannot say enough…read moreabout the physical therapy. Hazel., Shea & there team are all really experienced and helped me a great deal. My cna's Blanca, "bunny", Mae, Mandy & the rest of the crew were great. Very clean & food was really good. Go here for got pt! All machines are thoroughly cleaned after each use. Shout out to Hesh, Kim, Kimberly and all the staff were so good to me. My only complaint was that the doctor was lacking bedside manner & sort of abrasive. All in all im so glad I went. Food is very good & well balanced. Also thank you to Bambi. Head of nursing. Very friendly people and after a few months I only had a few complaints. I urge you to check this place out if you just had surgery and care at home is impossible. I dont think you will regret it.. also, thank you to cna Stephanie & chris...the best Whatever you do, do not use the facility at pickering & mission! Thank you for reading. .

Very good nurses . Clean facility . They took care of my dad for 4 months . The nurses were very…read morekind to my dad . The physical therapist helped my dad walked faster after his broken hip surgery .

Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

We had a very positive experience at Milpitas Care Center when my parent checked in for respite…read morecare. They took extra care in learning her routine and needs. We were able to rest assure that they were in very caring hands. They had very open communication and kept us updated. I would recommend them to any of my friends. The staff was delightful and my parent felt safe.

I just want to start off by saying: These types of care facilities have bad wraps and at first we…read morewere a little turned off due to the reviews, but this place is close to home so we checked it out. We found out that this facility is under a COMPLETELY different company/management and they have entirely different staff!! The facility is getting a facelift and I kick myself in the butt for not getting photos (will try to update with some from my partner if he bring his grandma to a follow up). My partner's grandma went here after a knee replacement surgery. Kimberly and Eric made the admissions process sooo easy and comfortable for the family. After touring the facility with them, we knew his grandma would be able to stay here comfortably. His gma had a few follow up appointments with the surgeon post surgery and Eric even offered to not only take her but accompany her as well to make sure she made it back to the facility okay The nursing staff was great and attentive and I would definitely recommend this facility to others. I wish we were able to get some names of the nursing staff but grandma has been super happy and had so many nice things to say! Please don't let the older reviews fool you. I hope this facility gets the recognition they deserve ASAP!

Windsor Park Care Center is also known as Fremont Post-Acute Care. Kaiser is very knowledgeable…read moreabout medical care, and they use this facility to rehabilitate patients. My loved one needed to come here on two occasions; on the first occasion she was well rehabilitated, and now on the second occasion she has made some incredible progress toward the goal. The facility is not fancy looking, but they do focus their resources on what it takes to care for your loved one. They have Physical Therapy to keep your loved one moving. They accomplish amazing procedures, sometimes without need for your loved one to go visit a hospital. Key leaders in the care include Kristian (who accurately describes his nursing role as that of "honcho) and of Sia Rasheed, Director of Rehabilitation. Ask them for weekly updates, and they are able to communicate well. There is a house MD, who keeps the medical procedures on track. Two people spend most of their time guarding the entrance. Those are Raffia K. and Mary Alice Puig, who will take your temperature and sign you in while directing you where to go for your visit. Unlike the past, reasonable visiting of your loved one is allowed much of the day. Previously, there was a limit, but no more. Once when they wanted my assistance, with a tricky IV insertion, I visited until 11 p.m. Parking might at first glance seem a problem, but it isn't. There are indeed only four visitor spaces, and those will almost always be full. Don't park in the one space designated for the doctor! However, there is very adequate parking on Country Drive, and also even on Parkside Drive. So, if you want good quality clinical excellence for your loved one, Fremont Post Acute Care is the right choice. An added plus is that two cats are frequently seen near the entrance.

We are very thankful that my Mom was taken care of at Windsor. Vicki has taken care of…read moreaccommodations for my Mom after her hospital care and physical therapy has helped her get back on her feet so she can be home soon. Lots of things I asked for, they have answered very quickly and promptly. Doctors checked up on my Mom very quickly upon my requests and concerns. And also, the wonderful nurses were always watching over my Mom till her recovery and discharge. I'm very thankful, thank you very much for all your love and support! Best regards, Erwin Villaresis

Someone is listening and sprucing This place up. Finally!…read more Staff have been kind. the rehab team are all amazing I haven't met one bad rehab employee. The food is meh. To my Fremont Parkmont neighbors who have been around I'd recommend this place to come get physical rehab to recover

I'm surprised about the lack of reviews and ratings for this company!! Well, here's Five thumbs up…read morefor each individual and their great services. From the office, they took my calls and made things happen. The visitors (in person or by phone) were all skilled, friendly, and professional. My grandpa was well taken care of by the social worker Mimi, physical therapist Bonnie, nurse Jon, and dietitian Elsie. The occupational therapist and aide were also very helpful. If I ever need home health services for a family member again, or if someone asks me about home health services, I would definitely go to/ recommend Kairos

I have been with Kairos Homecare since it's conception. Services of clinicians can never be this…read moregreat. The passion and sincerity of all the providers and staff are amazing.

My husband was living in home care for almost three months. Excellent PT, OT and bedside care…read more Clean and professional care 24 hrs. We even enjoyed daily activities. We are grateful

Very sweet care and great service. The nurse was very nice…read moreand concerned. Always on time and good with contact.

I would like to share my highest praise for Rich, our account executive rep with Care In Touch Home…read moreHealth. Rich is someone I can always rely on, especially when managing difficult or high acuity patient situations. I have complete confidence that when I refer patients to him, they will be seen promptly and receive excellent care after being discharged home. Many of my patient cases involve challenging requests, including same-day or even 24-hour start of care needs. Rich consistently rises to the occasion and has never disappointed or failed to get the job done. He is my go-to representative because of his reliability, responsiveness, and commitment to ensuring smooth transitions of care. Beyond logistics, Rich makes a meaningful impact through his in-person bedside visits. My patients and their families are always pleased after meeting with him, as he takes the time to explain services, answer questions, and help them feel comfortable and confident about discharging home. His approach greatly eases anxiety and helps make the transition as seamless as possible. Care In Touch Home Health truly stands behind its mission of patient care and quality, and Rich is the perfect representative of those values. We sincerely appreciate you, Rich, and the exceptional work you do.

Care In Touch Home Health has been an excellent partner in caring for our shared patients. As a…read moreNurse Practitioner, I place a high value on timely communication, reliability, and patient-centered follow-through--and this team consistently delivers. A special thank you to Rich Alcibar, Account Executive, who has been incredibly dependable and responsive. Communication is always clear and timely, and coordination feels seamless, which makes a real difference in ensuring continuity of care. As a provider who deeply cares about my patients, it means a lot to work with an agency I can genuinely trust. I'm very thankful for the outstanding service Care In Touch provides and highly recommend them to other providers and families looking for high-quality home health support.

The short version: Lidys at Zen Concierge Nursing is wonderful. I recommend her services…read morewholeheartedly! You might think that having your spouse or your sister around is enough, but post-op support is a tough job! If you make arrangements with Lidys, she will provide the level of comfort and care you need, so you can relax and really heal. The long version: My original plan was to have a TT and lipo, and have my adult daughter stay with me for a few days to help. When I read more, and watched more videos by people who had gone through it, about just how uncomfortable/painful and difficult recovery was going to be, I began to doubt my plan. Now that I am 12 days post-op, I can say for sure that working with Zen Concierge Nursing was the best decision I made. I met with Lidys before the surgery, and she advised me on what products to have ready at home. She and her driver picked me up after the operation and I stayed with her for two nights. She (or her fellow nurse Patricia) was with me every step of the way, helping me eat and sleep and stand and walk and use the bathroom. Lidys kept track of my meds, and called the surgeon's office to consult about my condition. She did everything a post-op nurse does, plus talked to me to distract me or cheer me up. Lidys gave me massages, and made me soup and ordered food for me ... she just did everything to help me relax and let my body heal. When it was time for me to go home, she came with me to make sure my home "recovery station" was all set up, and then texted to check on me every day. Post-op lymphatic drainage massages were recommended by my surgeon, and Lidys did those for me, too. Seriously, her professionalism, experience, care, and reassurance have really helped me so much! I highly, highly recommend her!

I got a breast lift and liposuction and unfortunately surgeons don't emphasize enough how important…read moreyour after care is and how vital lymphatic drainage massages are to a successful recovery. I went to two different massage therapists before finding Lidys. It is one thing going to a LDM specialist and another to go to someone with a nursing background and understands what your body goes through during the recovery process. I had fibrosis growing in my back and the two specialists I saw before Lidys did not mention it or try to address the problem at all. Thankfully I found her and she was able to get out my fibrosis lumps significantly in one session and completely in the second. Don't get scammed by these other lymphatic specialist that demand you buy 6-10 treatment sessions. She was honest and told me I only needed two treatments which was true. She also recommends stretches, garments and foams that made such a huge difference in my recovery. Thank you Lidys! And to anyone looking for after care massages after surgery there is no one in San Francisco better than Lidys.

I have to say that my mom was in another facility that not caring for her watching her or anything…read morewhen I brought her over to serenity they welcomed her with open arms, even though it was gonna be a little challenging with her medicines. They absolutely did everything they could to make her feel at home and always made my family. Feel welcome to come visit. I highly recommend this house which becomes their home and has many loving, caring caregivers . I wish I found this place because my mom would have loved longer... I highly recommend it

We have been at Serinity since the beginning of April! My father needed total care and…read moresupervisoon, he is non ambulatory. Latifa, Fawzia and Yasmine are all wonderful! I needed someone to spoil my dad like I spoil him! They love and care for him as if he was their own father! The facility is always spotless and they are all great cooks! This is a home environment that is so welcoming and comforting! There is only 6 residents and they take amazing care of each and everyone of them! Adham was amazing on the admin and admitting side of things. He coordinated with our insurance and saved us so many headaches! If I could give more than 5 stars, I definitely would!