All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

this company is a joke started off great erik was attentive and my hot tub looked great....then it…read moredid nothing but go down hill paid him he showed up when he wanted to always an excuse then paid him for a cover never got it havent seen or heard from him since. never use him!!!!!

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

Service was prompt and performed well. I will not hesitate…read moreto use them again when the need arises.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.

I have been using another location and have increasingly grown disappointed with their knowledge…read moreand service. Went into the Paramus location in early July and have been nothing short of Impressed. Frank Kaiser, the manager has helped me many times since I first ventured into the Paramus location. Most recently, he repaired my Polaris 360, that my, soon to be former pool Service company, disassembled and told be that this five year old unit could not be fixed. They offered me a new model for $800. I took this disassembled mess to Frank I expected an honest assessment of the repair or replacement of the vacuum The result, $32.00. If Frank managed a restaurant I would eat there everyday. Not all Leslie stores run the same. This is the place to go Btw. The staff is just as helpful. They have a good relationship with their clients and with Frank.

Beware!!! Do not use them for installations. I purchased a heater. The whole process was a…read morenightmare. First of all, I LOVE!!! the people at the Ramsey NJ Store. Jim, Sherry and the rest of the staff are super friendly, helpful, and knowledgeable. Leslie's installation management is the complete opposite. Leslie's initially shipped me a pool filter instead of a heater. They refused to ship the replacement heater till they picked up the filter, which wasted a whole week. At installation time, the installer told me I had to arrange for an electrician since he was not licensed. He also was not licensed for gas installations. That was obvious since he did not know what a debris trap is or how to plumb it. I had to tell him how to properly connect the gas line. Mind you, I am the homeowner and knew more than he did about the uniformed construction codes for plumbing. Granted, the installation people who showed up were not at fault. They were as helpful, friendly, and accommodating as possible given the situation. The only reason I knew they were not licensed was because I asked for their license when it was clear there were problems with their knowledge. Now i know why Leslie's is offering free installations.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.