So I have an issue with no customer service at your location. I went in on Saturday morning and…read morecustomer service sucked. Not even a good morning, hi or welcome. But I did get "last name". She was having a bad day I guess. Well I went in this morning 5/13/25 and the same girl was there. Once again all I got was "last name" she didn't even offer stand up or lay day. Bed 3 is ready!!! And not to mention I didn't even get a bye, have a nice day or see you next time!!! She was glued to her phone, she probably didn't even know I left!! Customer service would be nice in your business. They want to sell you a package and once you make that purchase, they no longer are friendly let alone greet you. Oh and I do speak when I come in the door, but like I said before all I get is "last name".

I went in to get a one-month package to get my tan even doubt. On Tuesday the young lady was so…read moreincredibly pleasant I was so looking forward to going back the next day to get another beautiful individual who was all but willing to help with any questions I had I was so excited about these two visits I went back for a third visit to yet another beautiful young lady who was able to help me with more questions that I did have about skin care. What a great team you guys are knocking it out of the park with your customer service and your friendly smiles and your eagerness to look up information should you not know the answer right away. Keep it up Oh and thank you for keeping the place spotless always it's beautiful

I don't go often, but when I do, it's always a good and easy experience. The equipment is high…read morequality, all of the staff are friendly, and I usually don't have to wait a very long time for the bed I want to use. They have high pressure, classic, red light, multiple other types of beds - and plenty of options if you want to buy any products.

Monday 27th of July at 330pm I walked into this establishment as I'm a member. The girl behind the…read morecounter was helping a woman and completely ignored the woman in front of me and myself. Finally the woman in line in front of me left and she was angry. Still the girl behind the counter didn't even make an effort to acknowledge I was there. Most of the help is great there but this one today is awful. I would get fired for sick a blatant display of poor customer service Hope management reads this

Unfortunately my spray tan was so bad I had to go get another one somewhere else DIRECTLY after…read more That's the short version.... I was getting a spray tan for a huge performance event (and she knew this) but the tan hardly made me look any different and when I asked about that she replied, "well maybe if you got the rapid, but you got the classic" (I was never met with options) I then asked if it would get any darker she was responded "usually yeah but probably not, because of the body wash you use" The spray tan was splotchy from the get-go. She didn't go over me twice. She definitely missed some spots. I wasn't even dry when she told me I was good to get dressed again. She didn't walk me through any tips on the do's and dont's of spray tans. I had to pull teeth to even figure out how long until I could shower. SO CLEARLY AN UNSATISFIED CUSTOMER, but was still met with disdain, like my opinion was nothing to her anyway. So bizarre. I've never had a job in my life where I cared this little about a customers opinion of my service. Especially since I'm pretty sure it's her own salon.

I'm very upset with my service as I got a spray tan and two days later it's already very splotchy…read more I've gotten lots of spray tans at places and this by far the lowest quality and service I've received for $75.

I absolutely love coming here in the morning for my tans!…read more Julie is so much fun to chat with! She is professional and very knowledgeable! I travel ALOT! I have been to many tanning salons! And this one is the best! She or her employees dont pressure you to buy product, she's Julie runs an amazing salon! You can tell she keeps up with bulb maintenance and the beds! Her lotions are all authentic and pretty up to date with the newest lotions! I'm very pleased with finding this place! I'd recommend to anyone!

I love this tan salon. The beds are amazing, always keep up with their bulbs, hours are great,…read morestaff is friendly & helpful. Very informative as well!

Mark was amazing! Will definitely ask for him again for my microneedling. He was thorough and made…read moremy experience comfortable. Office is clean and staff all helpful and pleasant.

I've had a wonderful experience with Laser Loft Medical Spa. The team is professional,…read moreknowledgeable, and genuinely cares about their patients. From the moment you walk in, you're treated with kindness, respect, and professionalism. The Spa Director is dedicated to making sure every patient has an exceptional experience and goes above and beyond to address questions or concerns. I also appreciate how thoroughly the team explains each treatment, including what to expect, the benefits, and the importance of having realistic expectations. One thing I value most is their honesty. They recognize that every individual is different, and because of that, results can vary from person to person. They take the time to create personalized treatment plans rather than offering a one-size-fits-all approach. If you're looking for a medical spa that prioritizes education, patient care, and a welcoming experience, I highly recommend Laser Loft Medical Spa.

My 2nd treatment today. I couldn't be more pleased…read more Sunshine is professional and well educated. Her special techniques make such a good experience. The results have been pleasing. The products that she used are high quality. Her space is clean and most relaxing. I would reccomend her.

My fav place to get a summer glow! Great prices and the owner is so friendly. I would not and do…read morenot trust my hair with anyone else, ever!

Every appointment I've had with Judi has been everything I've needed to relax and sustain my skin's…read morehealth. I really appreciate how attentive to my concerns she is, and she really suggests care beyond the aesthetic. My skin's health and barrier has improved in the 6 months I've been in Jax, and working with her. So relaxing and so nourishing! Scheduling with Judi is the best thing you can do do for yourself!

Looking to keep up with your facial needs then this is your place. I have been a customer for a…read morelittle over 2 yrs and absolutely love my skin. Judy does an amazing job! She is very knowledgeable and very current with the latest skin treatments. Judy has the best personality, she is respectful, courteous, friendly and treats everyone as her number one customer. My favorite facial is the pumpkin one infused with real pumpkin it leaves the skin smooth and radiant. Prices here are very fair. Highly recommended!