I had a dishwasher, only three years ago, go haywire. I called around for help. No one knew who…read morecould help. Luckily I ran across Nelson's. They were great! They're punctual, honest, and fair when it comes to price. The repair guys were very helpful. Josh and Austin were super helpful. Thank you Nelsons!

My super horrible immune system keeps our washing machine running all the time. When Team VP makes…read morean appearance in a public place that is populated by unfamiliar people, we change our clothes and I do laundry when we return home. Germs are everywhere and I just pick them up way too easily to play fast and loose with the cold and flu. We have an older top loading Whirlpool washing machine that I adore and it recently started getting sick. At first it would not wring our clothes and linens out completely, so I would need to run an additional one or two spin cycles. Then it started eating our very expensive sheets and towels. Our home warranty covers the repair cost of our machine, and they sent Nelson's Appliance and Rob in to fix the problem. After a quick look Rob explained to me that our machine needs a new transmission - washing machines have transmissions, who knew? We are now waiting on part costs and estimates. Nelson's Appliance was timely and helpful. They knew their washing machine stuff and helped me understand exactly what was going on and how it was going to be fixed in a timely manner. In the future I would be very comfortable using their services for non-home warranty covered issues if any other problems arise.

We went to Ted's because we needed an additional refrigerator for our basement. We do weekly meal…read moreprep and our main fridge is small and we find ourselves constantly having to juggle items around, so we decided a second fridge would solve our problems. After looking on Craig's List, we discovered we can pay just as much from an individual as we can an used appliance store, plus we will come home with an 18 month warranty and for an extra $50 they deliver. We visited Ted's on Saturday afternoon and because it had been recommended by a few other friends, we went in optimistically. Ted's was really pretty dirty and it smelled horribly of cigarettes. As smoking in public areas has been illegal for many years and no one we know smokes, it was bizarre and super unpleasant to walk into a building and smell the overwhelming stench of stale cigarettes. Whomever is smoking inside Ted's needs to stop. The appliances themselves were grimy. I lifted the lid on a washing machine and quickly closed it because it was covered in mildew. Every single fridge we opened seemed to have been cleaned by someone who was either in a huge hurry or did not have sufficient lighting. Ted's does have a lot of fridges. We did not want to spend a fortune on a used refrigerator for our basement, so we picked a $300 standard model that was actually cleaner inside then a majority of the appliances around it and were able to arrange for a Monday delivery date. We made arrangements with Ted (who did not seem to be THE Ted of Ted's) who was helpful and polite. On Monday morning we received a phone call that our delivery would happen within 90 minutes, which was strange, but fine. Usually arrival windows are given - 9 am to 12 pm - and then the company calls 15 minutes before they arrive. Ted's gives an arrival window, but calls a full two hours before they arrive. It's a weird system. The two young men who delivered our fridge were quick and obviously well versed at appliance delivery. (They also each had on two bottles of cologne. Our entire first floor smelled like really terrible men's cologne for four hours after they left.) The fridge was delivered cleaner than it was at Ted's, which was nice. Once we plugged it in we discovered it was fairly loud, but as it's in the basement we don't really care. It's cold and so far it's working. I'm not sure if I would visit Ted's again if we needed additional used appliances. I might branch out to another used appliance store in the area first and see what else is out there to compare. The cleanliness and cigarette smell were huge detractions and really hard annoyances for me to ignore.

Called Thursday. Had a repair person here Friday between 12-3. Received a text when service tech…read morewas en route. I also received a text with the service techs picture and Joe arrived promptly at 1:45. He had diagnosed the issue with our 7year old fridge immediately. He also had the part we needed with him. He installed it and was on his way. He was only probably here for maybe 20-25 minutes total! The cost was explained to me during the initial phone call and it was affordable! They will be getting my business from now on. Thanks!

Had an oven problem. It wouldn't heat up only to a warm temp, so gave them a call. They said they'd…read morebe out the next day by noon and they were. From what I described to them on phone, they ordered or got the right part.( lower heating coil) which they installed in about 20 minutes and tested and cured the problem. Very reasonably priced service call and part price. So, fast, accurate and reasonable price. Nice young guy too. Would highly recommend for any major house appliance.

Knowledgeable, kind, professional, efficient, and fair market pricing. Appliance Tech repaired a…read morewasher/dryer stack unit another company told me was not fixable. So happy I picked Appliance Tech for a second opinion. Highly recommend.

This company is extremely unprofessional. I contacted them about a repair and they were…read moreinterested. We had an agreed upon time (which I took time off work) and four minutes before they were suppose to arrive, I received a text message they would be two hours late. After waiting two and a half hours, I contacted them and was told an emergency job popped up. We agreed to reschedule. They didn't arrive for the second agreed upon time and after waiting fifteen minutes I contacted them and was told there were two jobs ahead of me and they would let me know the ETA. I never heard back from them. This company is not serious about their commitments. I am very disappointed I allowed myself to be taken advantage of more than once.

I tried several handypersons first and had an appointment with one, when I saw on YELP this…read moreperson's (Dave) page and he's a brother Veteran so I had to call and see if they could come sooner, he could so I cancelled the other appointment and we'll see. His wife was very kind and so I will finalize the review once he comes to cut out some ceramic tile. I got the hourly rate, which is competitive. More Later (4/19/23), but I must admit to Dave that I'm a little nervous, because of some of the reviews - but, everyone deserves a chance, so I'll trust in my brother veteran. 04/25/2023 10:09 a.m. Late, no phone call, so I called: 'he's running late probably 10:30 10:40, before he gets there." Well a phone call would have been nice." Yep she said. Got a follow up call from his wife apologizing and updating me when he'll be here. 1030 hrs. 04/25/2023 1050 hrs well he finally made it. Nice guy, really enjoyed talking with him while he worked and he was very fair with the price. These folks are the Mom & Pop variety shop and have the ability to do the job I needed him for. I would recommend clear and concise discussions about what you need done and writing it down. Dave and his wife are trying real hard to bring good service at a reasonable fee. This group get's a 4 and I'll tell you, as I work with him more, his rating will reflect his service capabilities. BE SPECIFIC when quoting jobs with Dave and take good notes.

John was early, called to let us know he was coming early ! Fantastic Very nice guy and very…read moreprofessional. The receptionist told me that there was a service fee of $175.95. If there was labor and parts required that would be additional charge! Mr. Appliance comes out as soon as possible. I think it's worth paying the extra money for the service fee.

SCAM! CALL ANYONE ELSE! Tried to charge more than the appliance is worth for a $10 part to be…read morereplaced. I just lost the $180 cause I rather buy a brand new dishwasher for the price to fix the old one. SCAM.