Longtime WP customer, and it's been a smooth and productive collaboration, mostly at this location…read more Thank you for over a decade of 2020 vision! Today I popped into the Cherry Hill store with a strange request, my late father's sunglasses were badly mangled and unusable and I was curious if they had any advice before I tossed them. After warning me they may be unfixable, Mallory spent the next 15 minutes mending these glasses and making them usable again. And in the process, she restored a tangible and sentimental link to my late father. And afterwards, she wouldn't let me pay her! I'll never forget her kindness and I will always be grateful for Mallory's incredible craftsmanship and hospitality. Not a day goes by that I don't miss my dad to wear his sunglasses again feels really really good.

TERRIBLE SERVICE!!!…read more I went in to this location in Cherry Hill today in need of my first ever pair of glasses and there were three workers hanging around the front desk and barely acknowledged me when I entered. Then, anytime I would ask them questions I'd get a one word response. No one seemed willing to help me and acted as if they didn't even want to be there. I even caught them glancing at one another rolling their eyes as if they wanted me to leave the store so that's exactly what I ended up doing. An experience that started off exciting for me soon became an upset. What is corporate doing? I came online to write a review and seen plenty of other customers having similar experiences. Something needs to be done because and there needs to be new management that actually wants to help customers find a great pair of glasses. Does corporate ever check in on this store? No wonder it's always empty in there!

This is a big store inside the Cherry Hill Mall. There were two floors. Most of the apparels (men,…read morewomen, kids), jewelry, cosmetics and watches sections were on first floor. Second floor had the home good products and customer service. At the first floor indoor entrance, they had the ebar. While walking around the store, I noticed it was very well organized and super clean. The kids area seemed to be smaller than other locations. Men's and women's apparel sections had lots of items on sale for their "Anniversary Sale" special. Staff members were friendly all around the store, several of them greeted us and offered to help.

Had a makeup appointment at this Nordstrom and got there a little early to do some browsing around…read moreand wouldn't you know it, I landed in the shoe department lol. Great selection of shoes and sneakers and the customer service was on point (as always). My makeup appointment with Lola was AMAZING so it was overall a great trip to Nordstrom.

What clothing store offers you alcohol when you enter? This place already was a ten from that…read moregreeting. This is my go to spot for clothing for all occasions. The staff here is very knowledgeable, cool and laid back which makes discussing sometimes

Metro held a great event last night for customers- featuring Doctor Oyster. Metro is now owned by…read moreIsmael, who is a true pro at providing his customers with a truly fantastic shopping experience. He is very engaging and his love for helping customers find exacrky what they want is obvious from the first minute you meet him! Ismael also has a wonderful eye for fashion! He has been expanding the store's offerings, including new clothing lines and new items. I highly recommend Metro!

This was my first time visiting the mall since 2016. I was happy to see the interior of the mall…read morehad improved significantly. There was still some construction going on at the entrance. The hallways were massive, lots of room to walk despite having stall shops in the middle. There were outdoor parking lots all around the mall. I found a spot near the entrance quickly. While walking around, saw a bunch of popular brand stores like Uniqlo, Lego, Tumi, Pandora, Zara, Apple, H&M, Adidas and Swarovski to name a few. Among departmental stores I saw Macy's and Nordstrom. There were bunch of dining spots available too like Season 52, Capital Grille and Eddie V. Though I went to the store for a quick trip, I was still excited to see this giant mall after such a long.

It was cool to visit Cherry Hill Mall after 10 years. This is prob the only proper mall around the…read morearea. It's renovated and modernized. Spacious and bright. They got the basic brands and some high end brands, including fashion, shoes, cosmetics, toys etc. Macy's Nordstrom JC penny are attached to it. Big parking lot. Staff were nice. It's quiet on Friday morning but I'm sure the weekend this place is buzzing.

I love shopping at Nordstrom Rack. There are lots of good deals on higher end clothes, accessories…read moreand home goods. After limited shopping done mostly online, it was fun to be in a store searching the racks. My reason for going to the store was an online return. Nordstrom has a great return policy. The return line was long. I almost left but it seemed to be moving so I waited. Well the line moved pretty fast. Marquita, the cashier, was so efficient with the returns/pick ups that I only waited about 7 min. Not only was she efficient, she gave the customers personal attention and was friendly and nice! She had my returned processed so quickly but still was able to have a conversation with me. The store has a lot of merchandise but it clean, staff wear masks and hand sanitizer is available. The bathrooms are open and clean. I felt comfortable shopping here

Selection and value are great! And the chirpy, wisecracking cashier was bearable until I put my…read morepurse on the counter to get out my wallet. "Oh, looks like you need a new purse. We have a nice selection of purses here." Spoiler: I did not look at the store's purportedly nice selection of purses. I left feeling sorry for management because it's so hard to weed out rude idiots during the hiring process. No amount of coaching will fix someone who thinks it's a great sales tactic to be insulting. Sorry, Nordstrom Rack. I get it, I manage people too, and it sucks. ​

Thank you George and Katie!! Been getting my eyes taken care of there for several years, but…read moreyesterday, I broke my pair for reading close up yesterday. At 11AM today I was due in Philly to read 15-17 pages in a foreign language at a funeral, and was lost without my close up glasses. Katie was at the front desk and had a spot for me tomorrow to get an exam and glasses, but it was too early, as was the second and third choice, but the 4th choice worked fine. She told me if I came aerly that was ok too, and set me at ease. George tended to my glasses. He was able to find the frame (at least 3 years old) and wa sable to move the lenses out of the old glasses and into the new frame. I'll be back tomorrow for my apptmt and maybe new lenses. Did these two people just "do their job". Yes but much more, because I was under a time squeeze, plus I need my glasses to work. Their calm professional helpful demeanor totally disarmed all the stress I was experiencing. I hope the company can keep them as employees, as they are definitely an asset and a plus to that store. And if you read this far, no I am not related to George or Katie by blood or by marriage, nor was I even asked to write a review. They simply earned it.

I am only criticizing the customer service, in as my need to have help in picking out frames. The…read moreemployee "helping" me would not get up out of his chair. I told him directly I needed someone else to help me pick out frames but he just shrugged. Another employee chose to help 2 much younger women with their glasses though I was seeking help before they did.

Had the best experience at any Macy's store in the country today because of Gus in the Men's suit…read moredepartment! He knew I was wearing the wrong jacket size when he walked up to us. As a result of his experience, customer service and energetic personality he assisted me in getting a proper suit for a funeral. He also assisted in getting a dress shirt as well. He also mentioned the 30% off if I opened a Macy's credit card and I did it because of him. He really made a positive impression and a worthwhile purchase experience. Macy's and their customers are fortunate to have a honest person in Gus working as an employee. Keep up the great work Gus!

Last minute Christmas shopping at Macy's. The staff were available, friendly, and helpful. The…read morestore was organized. I found what I wanted quickly and was able to check out without waiting in long line.

After years of having broken sunglasses from another retailer, lens crafters serviced mine at no…read morecharge and it was not an easy fix! I am forever grateful!

The eye clinic is supposed to be open at 10. It's not open and I have an appointment at 10AM…read more Unacceptable given the doctor can charge a $25 for a missed appointment. When I am able to start charging for my time. In addition be aware the doctors are very loyal to the attached LensCrafters. I asked for a pupil distance measurement at the front desk. The receptionist stated "We don't do that. What are trying to order from another place"? None of their business but yes, I am buying from somewhere else. I won't be going back to the doctor or LensCrafters. Shame the short sightedness. Brick and mortar services are going out of business due to the lack of nimbleness and professionalism. I am a customer and paid for a service.

Beautiful store that sells BEAUTIFUL jewelry, handbags, shoes and MANY other accessories! Service…read morewas outstanding no one bothers you unless you need them and when you do they are very kind and helpful! The quality is incredible! LOVE BRIGHTON!

I got my Lasik done in 2010. I was super nervous, but the staff made my nervousness go away by…read morekeeping me informed and treating me very nicely. I am going back hopefully for a tune up and am so surprised by the negative reviews. I hope the staff has not drastically changed and my experience is the same. I am now feeling the same nervousness as I did in 2010.

i was the first appt. 745 and waited nearly an hour to be seenZ. They could not tell me how much…read morelonger