I have one and only one purchase from this location of Sunglass Hut. They were running a special,…read morebuy one get one 50% off, which was ideal... as I needed some new Ray Bans. Started my experience with Andrew, the store manager. Had some issues and had to come back and worked with Ella. Then finished everything off with Andrew again. I cannot say enough positive things about Andrew -- he is the reason this review gets 4 stars. My experience with Ella, 1 star if I am being kind. But Andrew corrected it quickly and kindly so I'm rounding it up for his input and awesomeness. He was fantastic when picking out my glasses and assisting in placing the order. When I came back because a pair arrived broken, I dealt with Ella. She is new-ish, but that does not excuse her behavior. Rude to a point. Didn't even know how to print a receipt and actually told me the printer was broken (I later learned was a lie). I cancelled plans to come back 'when the printer was working' and magically she still had to bring in others because she doesn't know how to do her job. Thankfully, in my opinion, it's not how your experience is... it is how your experience ends. And lucky for me, it ended with Andrew -- who is just tops!! I cannot recommend this man enough. If you need new sunnies, or don't, just go visit him and he will hook you up. Thanks for everything, Andrew!

My wife scheduled both an eye exam and a contact lens fitting and arrived on time for her…read moreappointment. After completing the eye exam, she was told there wasn't enough time for the contact lens fitting because another patient was scheduled after her, and that she would need to come back another day. Very frustrating experience. If both services are booked together, enough time should be allocated to complete them. Customers shouldn't have to make an extra trip because of a scheduling issue that isn't their fault. Disappointed with the way this was handled and expected better customer service from Warby Parker.

My frames broke and the lenses were fine so I went in to get a replacement. The attendant there…read moreMars, was super helpful in making sure I got the right pair and super friendly 10/10 experience. In and out in less than 10min. Amazing customer service.

Extremely disappointing experience. I waited for over an hour expecting to receive care, only to be…read moretold that the doctors had already logged off and that they couldn't provide me with anything. What makes this even more frustrating is that I explained I am leaving the country tomorrow and needed assistance before my trip. The lack of communication and consideration for patients' time is unacceptable. If the doctors were unavailable, I should have been informed much sooner instead of being left waiting for over an hour. I wasted valuable time and still left without the help I needed. I would not recommend this place based on my experience.

The staff is very knowledgeable and professional. Great experience! I definitely will recommend to…read moremy family and friends.

Amazing boutique! Friendly staff (Margie was a doll)! Love the short set I purchased!read more

Very friendly staff and adorable feminine clothes! I left with a couple of items. love itread more

I've been to many different Nordstrom Racks and this one lived up to my expectations. They have a…read morewide variety of clothing options, including a huge shoe department. The store is quite large and well organized. Multiple employees asked me if I needed help with anything and were very friendly. The store was not super busy, but I went at an off time. I like that I am able to use my Nordstrom credit card here and that my purchases here contribute to the points I earn. This store is a great option for people looking for Nordstrom quality with a more budget-friendly option. I will definitely return to this location!

I spoke with the manager Jocelyn regarding that the shoes did not fit properly. They caused my feet…read moreto swell. I had them for 13 days. I could have cleaned the soles easily. I drive 30 minutes to get to this location and they would not take them back. So the customer isn't ever right here. I will never shop there again. It is a cut rate store and I will never shop there again. All are yes men or women.

Personal and professional! Dr. Van Hoven and his whole team…read moreand office staff are a joy to visit. They take the time to explain, discuss and reassure your every concern.

Multiple visits and consistently good service. It's a great feeling having "Primary EyeCare" close…read moreto your home or the place where you exercise. Good doctor care helped me to recover faster and to worry less about my eye health. Dr Van Hoven was great.

I had the unfortunate experience of a poke in the eye which led me to see several doctors here…read more Overall the staff is excellent! There is one exception, but I have already brought that to the attention of the staff and they quickly took care of it. My review here is mainly going to focus on two individuals - Dr. Barberic and Katie Evans. I'll begin with Katie. She went above and beyond the call of duty to take care of me. When I was referred to a specialist at Vandy, Katie called them to get my appointment scheduled as quickly as possible. She even personally met me when the office was closed in order to pick up some paperwork from me. She texted to check on me over a holiday weekend. This is what excellent customer service looks like! Dr. Barberic is absolutely the best!! I just can't say enough about her and what she has done for me. She is, without a doubt, the most caring and compassionate doctor I've ever seen. The level of care and personal attention she gives is unparalleled. There is no doubt I would not have progressed as well as I have had it not been for Dr. Barberic. She took the time to call and check on me the same weekend of her father-in-law's funeral. That is certainly above and beyond the expectations I had. She genuinely cares about her patients and wants the very best for them. I am so very thankful for everything she has done for me! There are certainly other staff members that I can recognize. Most everyone has been so nice and helpful. If you are looking for a place for a simple eye exam or you need more specialized treatment, like me, then give Cool Springs EyeCare a try. Great people!!

Have left five messages plus phone calls front desk over the last two months regarding a bill and…read moreno one will call me back every time they say they're going to call back they do not. Front desk is condescending should not be this hard to communicate with a business.