I visited LensCrafters and worked with Kayla, a licensed optician 3544. The experience was…read moredisappointing from start to finish. When I walked in, the team was gathered at the front talking and the energy was not welcoming. When Kayla approached me, it felt like I was interrupting her rather than being helped. I explained that I wanted to use my insurance before the year ends and was interested in Burberry, Tom Ford, and Prada frames. As I tried on glasses, she told me, "I don't like those on you," and when I looked at her, she brushed it off with, "sorry, I'm blunt." When I asked for help finding tortoise or cat eye frames, she told me to look around, check the drawers, or search online. It came across very clearly that she did not want to assist me. After giving my full name, date of birth, and last four of my social, she still told me I'd need to go in-network because she wasn't sure what my benefits were. The lack of effort was frustrating. Overall, the service was poor and not worth the visit. I'll continue shopping in Green Hills for designer frames where the customer service is consistently better. Based on my experience, it seemed like she was more focused on getting to her break than helping a customer. I was on a call in my car and saw her leave and return with Starbucks so maybe I was holding her up.

Total Scam - Incorrect Prescription & Zero Accountability…read more​"I am beyond outraged with my experience at this LensCrafters. I spent over $150 on a contact lens fitting and lenses, only to be given a prescription that is completely wrong. I cannot wear these contacts. When I confronted them about why the contact prescription doesn't match my glasses (which I never asked to change), the front desk made excuses about pricing rather than fixing the medical error. ​They are now evading all responsibility and claiming the prescription is 'correct' despite the fact that I cannot see. This is a scam and a danger to patients. I have already filed a complaint with the State and the BBB. Avoid this place at all costs if you actually want to see clearly. I WAS IN THE EMERGENCY ROOM BECAUSE OF THIS MEDICAL NEGLIGENCE AND OUT 400$. AND WITH SEVERE VERTIGO WHERE I WAS THROWING UP AND COULDN'T WALK AND OUT OF WORK FOR DAYS!!

Stones River Mall in Murfreesboro TN does not have a food court…read more Me and my friends think this is bad because we all have different foods we like to eat and malls that have food courts means we all can get what we want and it's not a restaurant

There hasn't been many reviews in the last couple of years, so let me update the Yelpers! When I…read moremoved here in 2012, this mall was great! Now, Murfreesboro has The Avenue where most of the stores have moved to. This mall does not offer anything great and to be honest, the stores that are there don't offer the best selection compared to their other locations. The only time I go here is for contacts at LensCrafters, or to visit the bar that's attached. They do have a few good stores, but this mall is definitely not my first stop. Now, after saying all that. They are getting an amazing movie theater (you know the one with comfy seats, and you can order a drink and food from your seat) in the upcoming year. I'm sure this is going to bring more stores and options to this mall. We will see!

We ordered shutters and blinds and both are perfect, we especially love the look of the shutters…read more These make our rooms look so much better. The process was easy and accommodating and we enjoyed working with these folks and already recommended to others.

We love Budget Blinds of Murfreesboro. Andy and his staff are top notch. They come out to your…read morehouse and measure and educate you on the different type of options for window coverings and then return to install. You can't beat their warranty either. As a real estate agent these guys know their business and I will refer them to all my clients.

Glasses are cheaply made. Not impressed with this costco location. Customer service is mediocre.read more

My first visit to a COSTCO Optical Dept. Must have timed it well...11 am on a Thursday with no…read morewait. Jim, the sales associate, was knowledgeable and experienced. There are no coupons, expiring promotions, or other gimmicks...just $40 off a second pair. So I also bought sunglasses too. Time will tell about the quality. Price is right...and superior to Walmart. Sole gripe is frame choices is fewer than traditional optical stores, and choices unavailable online to shop in advance. I had no difficulty finding a pair that fit and I liked. Delivery promised in 1-2 weeks. If you have an optical plan, then you are reimbursed; Costco does not accept pay reassignment...I guess to keep administrative costs down.

While the quality of glasses Eyecare Plus provides is always great, their staff situation is an…read moreabsolute mess. Multiple times I've come in the middle of the day for pickup and have found they are closed for no reason posted anywhere online or on the door. They also frequently lie about the status of any orders. I was told my new glasses would be ready after a week and after three weeks of no news I contact them and they just so happen to come in the next day. Same thing with a pair of contacts that they straight up admitted to forgetting to order. It's frustrating for a place to advertise pickup anytime but not actually have that amenity. Would recommend for their quality and pricing but if you value honesty and punctuality I would steer clear.

This store is horrible possibly worse than the green hills location. I'm assuming they don't…read moreunderstand customer service & value? I walked in to check in after going back and forth from the green hills location. As soon as i'm checking in to pick up my order another worker cuts me off and asks the employees what they want from Kroger. This is not the first time i've came to this location before the employees are taking food orders and/ or eating , unprofessional. The lady helping me was extremely nice, but while eating her candy drool hit the table from her mouth, disgusting. After all of this not only did they "forget" to tell me my insurance was out of network. I paid nearly 700 dollars and for compensation for all of this i was giving a spray cleaning solution, thanks i guess. Would not recommend

We recently relocated to TN looking for an eye doctor and Dr. Smith & staff were very helpful &…read moreprofessional. They have the most updated technology to give you an accurate diagnosis. I will definitely be back next year for my yearly checkup.

I have lived in the area for almost 2 years and during that time I've tried finding an optometrist…read morethat could become my go to. I've tried 2 other before coming to Drake Eye Care that just didn't seem to give the service and quality I demanded. So I made my first appointment with Drake Eye care and I do have to say this far I'm glad I did. The staff is very courteous and welcoming. My eye exam was thorough and complete. I felt like I received a education in my eyes. They took the time to explain and not just hurry you in and out. The retail side also was helpful and fairly priced. Only complaint here is they didn't have a big selection of men's glasses to Choose from but still had some that worked for me.

Jeremey has the most patience I have ever seen. He takes his time making sure the glasses set on…read moreyou correctly. He has they "eye" to actually pick glasses out based on your preferences and size of your face and how the glasses will fit across your eyes. I always use my FSA money from work to buy his glasses. These frames are the best frames I have ever bought ! Highly recommend!! He has a great selection to chose from and I love my sunglasses. He usually has a trunk show in March!

Very happy with owner's patience with me trying on so many frames. He wanted to get it right and me…read moreto be happy with my selection. Was sad when my insurance didn't reimburse much of the cost since it was out of network. Need to re-evaluate cost of insurance vs. doing without insurance and paying outright before returning next year.