I used to love this place. It was my go to for lens replacement. They seem to always care about my…read moreglasses and my satisfaction. Also, the prices were reasonable. During my last visit, for a prescription lens replacement, I was very disappointed. For a simple single prescription it was almost $200 for lenses only! when they were ready, I did not receive any call back that my prescription was filled and ready to be picked up. when I picked up my glasses. I was asked to try them to make sure I could see out of the prescription which I could. But in the past, the technician would sit with me and make sure that the arms of my glasses were aligned, and he would bend them to make sure I had a good fit, he made sure that his customer was satisfied . I didn't find that this past week. Basically they wanted to make sure I could see and sent me off on my way. They gave me two tiny alcohol eyeglass wipes, which were dried up when I opened them . this is why we see many stores closing...great customer service matters and if we aren't appreciated we shop online, and get better prices. I don't think I will be going back here. They've lost that personal touch, which I had appreciated in the past.

I loved the personal service I received. I appreciated the…read morequick fix on my sunglasses. I will return!

They helped my sister get temporary contacts because she left hers at home in VA during her visit…read more Professional and helpful staff. Highly recommend!

Our daughter had a great experience at Lunette, after having an awful experience at another eye…read moreexam location in the area. They were friendly, accommodating, willing to listen to what she needed, etc. Will definitely be going back for the rest of the family to get exams done here.

Nothing but good things to say about Visionworks in Braintree and Pembroke. Eye exams are super…read moreeasy to schedule online, they do a good job sorting out the vision benefit through my health insurance as well as my VSP vision plan, and then they slice and dice the pricing utilizing the insurance benefits and in-store specials to come up with the different coverages compared with in-store offers to come up with the combinations that get me the most bang for my buck. I also like that they left me alone to try on a hundred frames then jumped in to help me narrow down my 10 possible options to 2 that fit my face well and would work best with my Rx. I have a heavy-duty Rx and own lots of glasses, and the ones I've gotten from Visionworks are my main go-to's because they fit right and feel comfortable.

Once again I don't know why I still go here for my contacts and glasses. The average age of the…read morepeople that work in here is easily 70-80 years old. They aren't just slow, they are snail like. Never in my life have I waited for anything as long as I wait for service in this place. The people are kind but it's reminds me of being in a nursing home. I went in to get glasses. Just to buy glasses. And waited almost an hour. I was just here for my eye exam a week prior so they have all my info. I don't understand ... anyone have any suggestions as to a better place to go in the south shore please tell me

Dr. Aleo and the people who work there are all very nice! I am happy I found out about this place…read more They really are "Family" oriented.

I have been a customer for two decades. I have recommended Family Vision Center to friends.read more

I wouldn't recommend if you need progressive lenses. I got two pairs, neither of which were…read moremeasured properly for all distances. I have gone back twice to get them readjusted. After the second time, one of the two pairs is now adjusted properly. I'll have to go back a third time to try to get the other pair usable. That said, they're very friendly, have a good selection, and the prices are reasonable. If you have a simple prescription, go for it.

I had no idea Warby Parker was here until I decided to take a chance and do the "try on by mail"…read more And I booked an eye exam once I found this brick & mortar location. So glad I did! The eye exam was as thorough as any I've had, by a doctor who was informative, pleasant and understanding of my concerns. As a bonus, there were appointments available about a week later so I wasn't looking at a month-long wait. Took me about five minutes to choose from a wide selection of beautiful frames- very different from the usual brown, tortoise and black choices elsewhere- although those were all available too! Customer care was through the roof from a very helpful & personable rep who walked me through a painless ordering experience, emailed me a reminder to check out another style I liked the next time I was in, all in all about 15 minutes to being done. I'm a fan- I'll be back. Go and check out the service and selection, you'll he glad you did. Oh, and first appointments of the day are at 9am!

I was so excited when this store opened at the South Shore Plaza…read more I used to go to the one at Copley Place and that was such a bitch to get too. I feel like I just walked into a Euro trash night club, it is hip, trendy, and a bit too dark, the music is blaring that you can hear it out in the mall. But, I love the clothes, I love their dresses, jeans & especially the Tees, I have a weird body shape & their Tees, if its crew neck or V-neck (my favorite) always look flattering on me, or at least I think so. LOL. Lots of good accessories from necklaces, bracelets, pocketbooks & sunglasses The Men's side has nice selection of clothing as well, I love their dress shirts & blazers, but I feel their Men's Tees are cut very slim; so much so that it is trying to make every guy a Jersey Shore look alike. Just saying... The items can be a little pricey, but when there is a sale, there is a GOOD sale!

The best! Honest, trustworthy, does not try to sell me something i don't want/need. CE Optical…read morestands behind their product. Period! I have bern seeing CE Optical for 40 years for all my vision needs.

Great experience with C.E. Optical. I was delighted to become aware of the fact the C.E. Optical…read more(Craig) is second generation. I came in for replacement lenses in my Randoph frames and experienced impeccable, friendly, professional service. The work was accomplished on time and the result was perfect. I highly recommend C.E. Optical as doing business locally and local owned is always better! Thank-You Craig!

I had an annual exam in Dec. Dr Cleary saw an infection & recommended me to a cornea specialist…read morebefore she would proceed with my new prescription. It is now March and the cornea Dr that has been treating me, has ok'd for me to go back for my eye exam. Called Pearl Vision on Saturday, got an appointment for Monday evening after work. I have been coming here for years and will continue to. Thank you Donna & Dr Sinopoli for getting me in so quick.

Always a great selection of new glasses, the doctors doing eye exams run on time, the pricing is…read morequite fair. The clerks at the front are awesome with helping get your glasses adjusted, giving advice and helping to get the best look and fit overall I couldn't ask for a better eye Doctor. Dr Sinopoli and Dr Cleary are amazing!!

I already had a frame so I went there to get the lenses replaced with my prescription. Very…read morefriendly and helpful folks. They don't take insurance so just be aware of that. Got my new glasses in less than a week and was able to go back for them to do an adjustment after I initially picked them up without a problem. I can't speak to the eye exam service since I didn't get that done there.

Horrible! The manager, Scott, told me BJs would gladly refund my money. Then when I returned well…read morewithin the 30 days ... he reversed his previous statement.

I wanted to support a local optical store and order my contacts through them instead of just buying…read morethem online, but the process ended up being much more frustrating than it needed to be. This store doesn't want my money for some reason. I placed an order for contacts and after two weeks of waiting I called customer service and found out that the order had not been finalized by the doctor. The problem is that nobody ever told me there was anything I needed to do to finalize it. I also never received an email, phone call, or any notification that the order had been canceled or was on hold. I did not get an email or phone call to tell me they had to cancel my order. I had to call customer service and the service rep had to call me back-taking a decent amount of time. After waiting, I had to contact customer service myself to figure out what was going on. Now I'm being told I need to go back to the physical store to resolve the issue, which means even more time spent on something that should have been straightforward. To make matters worse, calling the store wasn't helpful because the phone system only provides store information and directions rather than connecting me with someone who can actually answer questions about an order. Mistakes happen, but clear communication could have prevented all of this. If an order can't be completed, customers should be notified promptly and told exactly what steps are needed. I wanted to support this business, but instead I've spent a lot of extra time tracking down information that should have been communicated from the start.

went to vision works today and told the girl ms Leterno about a problem I was having with my two…read morenew pairs of glasses she held them against my old pair and said there was and there's no changes and there was nothing she could do but told me i could get a reflection addition for $100 more I refused and told here after all the years I went there this is the first time I was unhappy with the service. I will think twice about using vision works again