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Sunglass Hut

2.9 (7 reviews)
Ultra High-EndSunglasses
Open • 11:00 am - 6:00 pm

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Cohen's Fashion Optical

Cohen's Fashion Optical

3.4(37 reviews)
11.4 mi
•$$

I will never use them again. We had recently moved and my wife needed to have a new prescription…read moreand glasses. After waiting three months and multiple excuses why the glasses weren't ready we cancelled the order and requested a refund. It took almost another two months and multiple calls to finally receive the refund. In addition the store manager lied to my face about trying to call me on several occasions. Overall this was a frustrating and unpleasant experience.

BEWARE!!! if you have a vision plan they DO NOT honor it or reply to your concerns about it. All of…read moretheir frames are definetly marked up higher than other eyeglass shops. Most all the designer frames in their inventory they stated were not included with my plan Spectera. I showed them the print out of my benefit and they still would not comply. Called Spectera and they confirmed my benefit and stated they were a participating dealer. I got no where with sales staff and Iris was rude and never returned my calls. The customer service was a negative 10! After 3 weeks I never got a call that my glasses were ready! They make you pay upfront and say 7-10 days for completion... lie! I had to call to arrange my pick up. Then the glasses were not dispensed properly either! Just hand off with no checking fitting on my face or optical reading of small print. Just handed glasses that had fingerprints all over lenses... I had to ask B to please clean them! I was lucky to get a case for my new glasses! With all this negative experience I decided to reach out to corporate by email. I got a response from a Laura V (cc Mary and Karen)with a request for me to show her proof of my benefit and EOB WHICH THEY HAD! I provided her with my benefit with Spectera and requested copy of my EOB. It's now almost two weeks since my response to Laura V. I have received NO RESPONSE from Laura V., or any other person from Cohen optical. I would not recommend this company to anyone! There are plenty of other professional, courteous and honest eyeglass stores In CT. Unhappy Customer Deborah Breen

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Cohen's Fashion Optical
Cohen's Fashion Optical
Cohen's Fashion Optical

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Sunglass Hut - sunglasses - Updated July 2026

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