I stopped in to buy a few pairs of Ray-Ban sunglasses and received nothing but the best service…read more They had a special happening that day so that was the reason I bought two pairs. They were marked down to $117.00 a pair. This store is located in the Connecticut mall on the 2nd floor.

Needed new sunglasses and this was a great place to go been in there before The glasses fit right…read morethe sales person was tremendous help would go back again

Dorothy Reynolds super power is matching perfect frames to every face!…read more I just picked up my latest pair and they are the best yet! I really love them and would not have found them without Dorothy's help. Also, my eyes are different prescription strength. Getting glasses online or from a chain would not work for me because with those glasses one of my eyes would look huge and the other would look small. Dorothy has the magic to adjust the lenses so that both of my eyes look to be the same size through the glasses. Highly highly recommend!

I am a relatively new convert to EOF, having been a customer for only about a year, after getting…read moresome poor performance with my lifelong Fairfield Optician. I'm very happy that I switched, as Dorothy Reynolds (the owner, I believe) is both a skilled professional and very honest. I have no qualms with recommending them above any optician I've used or visited in Fairfield County over 40+ years. Really 1st rate.

Margaret is wonderful to work with- she goes above and beyond. Extremely happy with the service…read moreand options - Priceless!

Revolutionary for me! Having worn glasses since 2nd grade, now at 88 years old I discovered the…read morebest frames I have ever had. The moment I walked in to the Optical shop I saw the shape and color of a pair of Tom Davies made in England, titanium frames. Love at first glance. Helpful, kind, Margharet led me through new lenses for my sunglasses and a second pair of lenses for my Tom Davies. I could not be more emphatic regarding the choices, service and kind comfort one feels here.

The entire staff here are consummate professionals. The kind women who work the front have only…read moreever gone above and beyond to accommodate me whether it be for an appointment or dealing with ordering/trialing contacts. It's a Dr's appointment that I do not dread and actually look forward to. Dr Flores is super talented and efficient. K&P is the best.

I came to Kennedy & Perkins Orange location right at the re-opening after COVID-19. Sarah helped me…read morepick out the perfect pair of glasses that helped with my professional needs as well as my comfort and style needs. She took the time to separate each frame after I tried them on for cleaning before putting them away, which I appreciated greatly due to the concerns I had about anyone just grabbing and trying on whatever they wanted. This was not the case here, I pointed to the ones I wanted to try, along with Sarah's suggestions and she took them out herself. Clearly this store takes sanitation seriously which is so important during a time like this. The staff (Sarah, Zwindee, and Dr. Vermund) were masked and displayed respect, courtesy, and friendliness during a time that is so full of high strung and stressed people. Dr. Vermund was extremely thorough and very knowledgeable. He took his time to check the health of my eyes during my exam and asked me questions and was open to answering any questions I had. I highly recommend him for eye exams as he checks for everything and uses precision and takes the time and effort to wash his hands and equipment multiple times during the exam. This location made my eyewear needs easy and stress free during a time where stress is at an all time high.

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

Terrible Customer service, just buy direct from manufacturer, I had a lens pop out of my $312…read moresunglasses and they refuse to do anything about it. They say I need to handle with the manufacturer directly. Not a good way to do business, will never buy another product from sunglass hut especially this one inside of Bass Pro.

Had a great experience with the Sunglass Hut inside of Bass Pro Shops Outdoor World. There is an…read moreamazing selection of high quality glasses from Oakley's to Ray Bans and more. It is super clean and well kept with lots of TLC. The manager Miguel and his assistant Amanda were very cool to work with and are super knowledgeable about the products. Although I was only browsing since it was my first time overall in the store, I definitely recommend stopping by sunglasses to get the same experience I did.

I went to BJ's optical department at the Fairfield location and Ed was extremely pleasant and…read morehelped me find some nice frames for my new prescription. I placed the order and was pleasantly surprised when they came arrived in less than a week. Ed helped fit them and they feel great. I would recommend them highly. Much better than most of the other chain and private optical stores I have patronized in the past.

Love the knowledge of the staff at ffld Location. Mr…read more Vergara reached out after I received my glasses to make I was satisfied. I have recommended my friends and family to go see Ed. Sincerely Mr T

Made my appointment online. Walked in 15 mins early and was seen by the doctor right away. She…read morefitted me for contacts. I wasn't going to buy new glasses but I got a great pair of glasses with the works for $200 out the door! Sure there are some really expensive glasses here but the woman at the counter showed me a bit of everything and I got a great pair of glasses on the cheap! Love this place, this is my 3rd visit between my wife and I and I can only fault the customer for buying something that's to expensive. You don't have to drive a Bentley to enjoy a nice ride. A Toyota will do just fine!

My recent visit to Cohen Optical was one of the most disappointing experiences I've had with any…read morebusiness in Westport. Although the front‑desk staff were friendly and welcoming, everything beyond that point fell apart quickly. The optometrist was shockingly unprofessional -- cold, disengaged, and unwilling to communicate in even the most basic way. His demeanor suggested he disliked his job, and he made no effort to hide it. His appearance didn't help: an ill‑fitting toupee, impossible to ignore, paired with a joyless attitude that made the entire exam uncomfortable. When someone presents themselves so poorly and behaves with such indifference, it's hard to feel confident in the care you're receiving. The store itself feels frozen in time. The frames, displays, and signage look as though they haven't been updated since the 1970s -- dusty, outdated, and neglected. Even the staff at the front desk rolled their eyes when I mentioned my experience with the optometrist, which speaks volumes about how common this feedback must be. In a town like Westport, where professionalism and quality are expected, it's astonishing that a business can operate this way. I cannot recommend Cohen Optical.

Went back there for new progressive sunglass lenses. I worked with Joe and he was great! Took the…read moretime to take all the proper measurements and get me what I wanted. Price was reasonable too once the insurance deductions were applied. I think that there should have been glass selections though -- there was only one for non-polarized and it seems to reflect glare.

Been going to Pearle Vision since I moved here in 2007 and I have to say I never was disappointed…read morewhy because they take care of your needs and when you have a y problem with your eye glasses they help, so I have been with them for 16 years and I give them 5 stars.