Brooke was incredibly helpful. I learned that my emails had inadvertently been received in her spam…read morefolder, but understand technology can be funny. I appreciate the resolution and follow through.

Received confirmation immediately that my online order had been rceived. Next, received several…read moreemails offering discounts off of my next order. I emailed after 13 days of no communication as to order status. In return I received a useless email that showed the order was NOT moving. USPS was still waiting for the item. After sending a final email requesting a cancellation of the order and the threat to contact my credit card company for a reversal of charges. Next day, the package is now showing in transit with dates and locations on USPS. I wouldn't purchase from Specs again. Do not recommend.

Glasses and frames are great! Lacey was great!…read moreAsk Ashley to use restroom, came out and white coat man confronted me about using the restroom. Need to work on customer service.

I provided my prescription to the sales person when k purchased my frames and they entered it into…read moretheir system. I waited 2 weeks for my glasses to come back from the lab. I went in to pick them up and tried them on and was not able to see. Clearly not my prescription in the frames as I was seeing double. The optician found that they had left off the prism from the prescription. She told me she would send them back to the lab and I could pick them up in another 10-14 days. I asked if they could expedite the order and was told they are not allowed to add any expedite. I asked if a manger could expedite and was told they couldn't either. My current glasses are on their last leg and I am heading out of town in a week and I'm very frustrated that there was no expedite process when clearly it was an error that they should take responsibility to correct. Only after I explained my frustration, did I even receive an apology. Had I not complained I don't think I would have received any acknowledgment or apology. Ironically, as I sat at the table there was a sign that read... 100% guarantee. If not satisfied we will do whatever it takes to make it right... clearly they don't.

For my birthday, my partner took me here to Dillards. He said I could pick out anything I wanted…read more What I wanted was an Estée Lauder perfume. I thought I wanted the one called "beautiful". My mom used to wear that one, but when we got there, I tried smelling some of the perfumes by Estée Lauder's daughter, Aerin. I really liked those perfumes! I picked one of those instead. I'm really glad that the Estée Lauder company is continuing on with the children and grandchildren of Esteé. Even though the store closed about 20 minutes after we got there, the sales lady did not rush us. And everything was clean. And the sales lady was kind and professional. She even sold me a face cream. I haven't seen in many years. I was so happy to be reunited with the face cream. I used to love. This is such a nice store! I'm so glad we have one in this area.

We bought a sweater for my daughter and after wearing then washing and drying it according to the…read moredirections on the label, one of the sleeves came unraveled and the cuff fell off. I took it to the store, but due to their ridiculous return policy and ancient registers (which can't pull up a transaction using the card you purchased it with), they refuse to exchange or return the defective product. I even spoke with the general manager at my local store and they still won't do anything. We DEFINITELY WILL NOT be shopping at Dillard anymore.

I would definitely recommend this store, the most wonderful employee Britain helped me pick out my…read morenext dream bag and she was kind enough to tell me about my recent vintage bag. I can not say enough kind words about her!!!!

I love this store. Everyone is so helpful and professional. They even take the time to call me when…read morean item comes in that I might like. I highly recommend!

I bought a 1910 house and needed to find a key for the mortise locks in my house. I removed the…read moremortise locks from two doors and took them with me to d Town. I sat down and tried skeleton keys with David and after some time we found one that worked! They also have amazing door knobs and other parts of which I availed myself because the former owner, stripped some of these charming details from my home. (Why?!)

Trying to kill some time on a Saturday with the family, we ended up in this store. I'm glad we did,…read morebecause it's pretty dang great, and it defied expectations. For a place called "architectural salvage," this biz has a much larger "antique store" element than I had expected. Virtually the entire sizable first floor is dedicated to a selection of antiques that I found to be incredibly interesting! I wouldn't be able to even scratch the surface of telling you the types of items, but I'd say that the collection lends itself to items that were originally meant to be functional, rather than decorative. Their collection of antique binoculars and telescopes was fascinating, as were their scales. I also really enjoyed rummaging through their apothecary bottles, a personal favorite of mine. Of course, this IS an architectural salvage, so you're also treated to massive stained glass windows, service counters carefully removed from turn-of-the-century businesses, entire displays of doorknobs and hinges and light fixtures. If you were looking for period-appropriate parts for your home, I trust they'd have it. While the prices are high enough I wouldn't say you'd get anything at a steal, the selection is incredibly impressive. Maybe it's still somewhat of a secret and hasn't yet been picked over? Whatever it is, if you're into this type of business, you'll be happy!

Staff are so kind and friendly Theres some comfy chairs that you can sit in and read a book before…read moreyou think about buying, good selection of Bibles, some nice incense selection, variety of things you can think of. Would spend all day here

Nice Catholic Bookstore. The staff is very helpful and knowledgeable. Bought some nice items . I…read morewill shop here again.

Mike is great. Always helpful with good suggestions. Good selection. Love the Wiley X's.read more

I greatly appreciate this business! They are warm and…read morefriendly! They also have a great selection of glasses! You won't regret choosing them for you optical needs!