My grandmother has stayed here and recently passed away. While collecting her stuff we asked the…read morestaff if they still had a statue of hers (which was previously in her room). We saw the staff member go back to "check" and claim they didn't have it. Months passed and we called again to check and they somehow found it shattered in pieces. We were not provided an explanation of how it became shattered and the most disgusting part of this situation is that the statue was left with her hands holding up her middle fingers (and the rest of her fingers removed). Based on how the statue is designed, it would be impossible for this to be an accident from the shattering. This deliberate action is so slimy and left a bad place in our hearts.

My Aunt now resides at Foothill Retirement and I couldn't be happier with the entire staff, the…read morelocation in a residential neighborhood, with an acre of gated property and lots of mature trees and lovely landscaping that we both enjoy. I reviewed six places locally, and found the one closest to home was the Best, with a staff that treats everyone like family. They have been there for nearly one hundred years, and I am so grateful they had room for my Aunt at this time. I feel fortunate to be able to entrust her to their care, and visit her myself every day.

My dad has been a resident at New Vista Nursing for over a year. The staff are all living angels…read more Every time I come to visit, this facility is always clean. The staff always answers my questions. I meet with my dad's social worker quarterly and the nurse always calls me when my dad has change in his health. You will feel confident in New Vista if you need to place your loved one in a nursing facility

I'm in a new place n still need to deal w new vista for A couple of issue…read more When I was getting ready to move, they decided to get one of the nurses to pack all my stuff up and a bunch of it never showed up at my new place like my iPad now they trying to tell me that they don't know what happened to it and it's not their problem The fuck it is

I have a relative who resides in this facility and was attacked in her room on Dec. 12 2023 by…read moreanother patient and suffered a devastating injury to a surgically repaired upper extremity. The facility failed to report the injury/attack to law enforcement or the Dept. Of Health as required by law. They now deny that my relative was injured by this other patient? Fact remains... before the incident she could use her arm, now she cannot. AT ALL

My 95-year-old mother spent a little over three weeks at High Valley Lodge after a hospitalization…read morethat left her too weak to return to her home. Not only did she get good medical attention but was treated so lovingly by all of the staff. I was also impressed with the thorough record-keeping regarding her condition and the quick response time I got from the staff when I called with questions . Thanks to the care she received and the hard work of her physical therapists she was able to return home and live on her own again. Our family is truly thankful to all who were involved with her care at high Valley Lodge!

Strong rehab and nursing teams. The CNAs are very nice and responsive, they really care. Facility…read moreis clean. I found the food to be good, and they offer alternatives if you want something else. I would recommend this place.

Ok so I'm finally going to share my experience with you all…read more My mom was in their care for just a couple of months. They won't work with you if you have Kaiser Permanente Insurance so we had to switch to Cigna. They transferred my mom to Culver City Hospital after I was told she would go to Cedars-Sinai for a few days to be evaluated. Do Not let them send your loved one to Culver City Hospital ever! My mom was starting to walk with her walker before they sent her there and now she still can't walk. She had a broken ankle from a fall but was 100% healed. Physical therapy at North Valley Nursing were the only one's caring and listening to my mom. They don't record or track the patients bowel movements from constipated to diarrhea, their pain or pain when urinating and they don't track when they aren't eating. The business office asked why I didn't come to them with my concerns...what the F! Why didn't your staff pay attention and say anything to the Head Nurse for my mom! Oh, I know why...because even when I expressed to the Head Nurse that I thought mom had "another" UTI she did contact the Dr. like I asked but just told me thy were giving her Imdiom for her diarrhea. Within 4 days I get a call that they have called 911 and are sending her to the ER, she's not eating, drinking and can't speak. They even told me the wrong Hospital that the ambulance was taking her to. We visited my mom about 5 days a week as my parents live in Sunland. I hope to God that Nurse isn't still employed there. She would never look up or engage me. It was like she just wanted me to walk away. Honestly this place was recommended to us but I'm telling you be careful. My mom was severely dehydrated and in kidney failure with a bad UTI. She spent 6 days in the hospital and was more alert and herself then when she was at North Valley Nursing. Trust me when I say I have seriously thought of reporting this place. I could continue with more but I hope this gives you an idea of how poorly they cared for her. Physical Therapy cared about my mom and would always update me, love them but the people who spend the most time with our loved one's need to pay better attention to them. I can honestly say at the new facility my mom has had no UTI's or health issues. Good luck if you use this Nursing Facility.

What an amazing facility! The care is 10/10! I've been in and out of this facility many times and I…read morecan't stop raving about it to people I know. Not only is the care amazing, the place is spotless. They always have home cooked meals. You can 100% trust this facility with your loved one.

From the owner: A&A Assisted Living Homes is a charming residential care home located on the historical La Tuna…read moreCanyon passing through Verdugo Mountains Southeast of Shadow Hills, neighboring to equestrian properties. We provide loving, considerate and high-quality care for seniors in a home-like setting, and offer support when needed for your senior loved ones. Our facility is for seniors who need various levels of personal care and with the passion and commitment of our caregivers, we aim to improve the quality of life for each individual. We ensure that all residents feel at home here by offering exceptional care, compassionate assistance and a full range of amenities designed especially for elderly. Our Services We provide daily services such as bathing, dressing, housekeeping and daily bed making, personal laundry and linen service, medication reminders and assistance, coordinate transportation for dental and medical appointments, home health nurses and PTs, Hospice and incontinence care, preparing nutritional meals and serving appetizing snacks. Organizing different social and recreational activities. With 24-hour assistance from our professional and conscientious staff, we offer everything needed for individuals who wish to maintain their independence while enjoying their retirement.

Twelve Oaks Senior Living is a shining star for seniors. The friendly staff, and newly renovated…read moreliving areas make this a wonderful home. Offering assisted living and currently with no waiting list, they can move in immediately. The picturesque grounds, indoor lounges, fun activities and warm inviting spaces are completely unique. Its a home that i would be proud to move my loved ones into and be a wonderful place for visits. Take a look at this beautiful and well kept facility!

Do not go here. Small livings and less than friendly admin. My gramma was neglected and will be…read moremoving soon.

My partner moved into this facility 6 months ago. It is absolutely the best experience one can have…read morein assisted living because the staff is not just well trained, but so caring and kind to all. This is not just true of the professional staff but includes servers in the dining room, housekeeping, maintenance, etc. Employees are not only supportive of residents, friends, and family members like myself, but they support each other which creates a palpable familial atmosphere throughout. Whatever one's quirks and needs, they are addressed both lovingly and respectfully. They never miss an opportunity to ask after residents' well being and take the time not just to administer individual care but to talk to the residents as if they matter to them. Five stars isn't nearly enough to express the superb situation my partner has found here.

My father-in-law has been here for a year plus. From what…read moreI've observed during my dozen or so visits: FACILITY It's very clean and airy. The hallways are wide and bright, and the rooms include closets and bathrooms, not unlike a hotel room. The dining area and common area has high ceilings and very roomy, a nice piano and book shelves and water/fruit stations, a large TV. There is a game room and outdoor patio on 2nd floor. STAFF I've had nothing but good interactions with staff. Importantly, it appears they have a full staff because one of the problems with SNF or the like are that they are understaffed. I've never seen that be an issue here. Always cheery and attentive. Part of the benefit of a place like this is keeping a tight routine, and they do so very consistently, with respect to meds, treatments, food and activities, FOOD Pretty standard but good. The dining area is kept well. The servers are very nice and attentive. I ate with my father-in-law once. Not bad. PARKING Street parking, no lot, but I've always found a spot. COST Reasonable. I've seen higher costs for lesser care, that's for sure. ACTIVITES They seem to really keep it going. Like any institution this can get a bit repetitive and perfunctory, but they seem to keep on top of this. My father-in-law participates and enjoys some of the happenings. Origami, I believe. Do your own due diligence, of course. Anybody making the placement decision for someone should contact the applicable regulatory bodies--City, County and State--to find out about licensing status and any public violations or other concerns. I've been to a lot of these places over the years. It doesn't take much thought to realize that it's not easy to work at, let alone manage a place like this, for obvious reasons. It's takes a special type of light-heartedness, patience and dedication. It appears that this place is doing a fine job. Cheers.

They were awesome, caring, sensitive, supportive to my cousin and his family. They were also there…read moreto support my cousin when he passed. Thank you so much. All of u awesome.

Unexpectedly finding a loved one in poor health and in need of extra care is overwhelming. The…read moreadministrator and staff at Burbank Hills went above to make sure our loved one was well cared for. The staff went above and beyond in a difficult situation, had great communication, were supportive, and showed great compassion, even after our loved one left the residence. The intimate atmosphere and personal care was remarkable. Many thanks!

Great place, Highly recommended…read more reliable, responsible and very caring staff. Very clean and organized facility. My grandma is a resident there for already and year, and she feels very comfortable and relaxed to be there, she definitely feels like home. Nune (granddaughter)

Very clean and friendly facility, I checked out a few different places and this was my favorite…read more They had a nice front yard area and also very clean and newly remodeled interior. The most important thing for me was the clean smell that came from the inside.