I am a STR/Vacation Rental Owner & was a wee bit weary of having someone else operate the day to…read moreday operations while I moved back to the UK. I must say that Ashely has gone above and beyond our expectations as a Rental Management Company. For me it's going beyond what her actually "duties" are and the kind compassion and care she has shown our home; as if it were here own. This summer really sealed the deal when she phoned me to let me know she had to dig a trench to replace my subpump that kept backing up into the house, she actually did this herself and then called in someone for the inspection. That day I learned she is OSHA and isn't your average Rental Manager and we are very thankful for all she does.

From the owner: Every Home & Situation Is Different, We Are Judgement Free. Clutter Creates Stress & Anxiety. It…read moreWould Be My Honor To Help You Create A Peaceful Environment 🫶

Sally quickly generates wonderful travel options that meet your budget and provides over-the-top…read morecustomer service before, during, and after your travel.

I reached out to Sally Wallace at Travel Inc in September of 2022 for some information on a…read moredestination wedding. She was a referral from a good friend who used her for her Curaçao destination wedding in 2021. From Day 1 Sally was informative and all around just extremely helpful. She assisted me and my now husband, with a list of resorts to check out based on our wants for our destination wedding. After some research, we chose Secrets Maroma Beach in Cancun Mexico. Sally knew a beautiful beach was something that was a non negotiable for us, and she couldn't have recommended a better resort. We locked in our wedding date and room block with the help of Sally, and it was SO simple. She was extremely helpful to get us the pricing we liked for our guests. We visited the resort for a site visit in Sept 2023, and it was PERFECT. Once the room block was established, Sally assisted all of our guests with their questions, bookings and countless changes from day 1 up until they arrived for our wedding this past October. She made sure our contracts, bookings and every detail was exactly what was promised. With a destination wedding, the communication can be slow but she did not miss a beat when it came down to making sure it was what we wanted and the pricing, etc was correct. Persistence is key, and it is something she is extremely good at. Prior to the wedding, she sent out beautiful packages to each and every one of our guests to ensure they had all the paperwork and information they needed. This included a gorgeous itinerary, a packing list and details of the resort. Every guest said it was extremely helpful! She even met up with me and my husband prior to the wedding to provide our printed travel details, as well as have us a very thoughtful and generous gift. She not only helped us organize a large wedding with 74 guests, but also helped us extend our trip for our honeymoon and made sure we got all the little inclusions that were included in our booking. The wedding has come and gone, and it was EVERYTHING we could have dreamed of. It wouldn't have been possible without Sally. She is extremely kind, patient and just all around amazing. We will be using her, and Travel inc for all of our trips/vacations in the future.

We have been trying to get our deposit back from 8/3/24, which was supposed to be returned by…read more9/4/24. Michelle and Geordy have been giving my mother the runaround and have stopped returning her calls. Despite multiple assurances that the check was mailed, we have received nothing. They do not return calls, do not provide specific information in emails, and are simply holding onto my family's deposit. Michelle and Geordy, we expect a phone call and our deposit returned before we contact our attorneys and the AG's office. This review will be updated once we hear back and receive our deposit.

Run don't walk from this business. You work hard for your money and want a fun vacation with family…read moreand they love to pop in and tell you how you need to spend your time. They had some family stop by in their boat and anchor it 40 feet from rental house dock and were told that's not allowed. What a joke. Lucky I went through Airbnb and witnessed this nonsense to a family of first responders who do nothing but great things for people in need.

DO NOT use this company. They are totally incompetent. They do…read morenot follow through on emails or phone calls. Very disappointed with the lack of communication.

We have used At the Lake to rent our vacation home for 4 years. They have always been very…read moreresponsive to us and our guests. We highly recommend them for their professionalism and competence.

We recently stayed at Ossian in Owls Head and the view was remarkable. Better then any photo and…read morethe house presented better then expected since it had been under construction. On the Water was very accommodating and fantastic from the start to finish. Highly recommend!

I grew up in Maine and when I come back to visit I always stay at Ginn Point Cottage. That property…read moreis always immaculate and we just love it there. I've worked with On the Water In Maine over the years because they can always accommodate my schedule. The owner literally goes above and beyond each visit to make sure I'm happy. I can't recommend them enough and can't wait for my visit this upcoming July!

Rima has always been amazing over the years. We only realized how good she is at her job and how…read morededicated she is to her clients over the last few months when we had a lot of unexpected travel that required constant changing due to family health issues. Rima was always, and I mean always there to help us, she was super quick to respond and was able to find us options and solutions. She provides such a valuble service with true professionalism and compassion and knowing she is our person to turn to gives us such peace of mind, especially in these uncertain times of air travel. We will probably never book any flight or trip without her!! Thanks you Rima!!

I found Bler Travel on a Google search, after trying AAA and not getting my emails returned. I…read moreemailed Bler out of the blue asking for flights to Italy. I knew exactly what I wanted for flights, times, airports, airplanes, etc. I'm only giving them 2 stars because they responded to me immediately. They just returned my email with flights, no introduction, no "hi, my name is", nothing. They just kept emailing one flight after another with zero attempt at any pleasantries or interaction. Each flight was crazy expensive or not what I asked for. I asked twice that they call me and provided my number, yet they continued to just email flights. Then, they just stopped all together. Lazy, cold, unprofessional, and ignorant. I found them on Google, that's how businesses are found by new potential customers. Let them cater to their regulars, obviously they don't care to earn new customers.

Cottage Connection has many properties in the Booth Bay area. Waterfront, water view as well as…read moremore secluded locations. Some units accept dogs which is nice as I have two. Check-out time at some if not all properties is 10:00 AM which seems a bit early. Especially for folks on vacation.

Our 2-star rating reflects our experience with Cottage Connection's Linekin Log Cabin in East…read moreBoothbay. We previously rented Osprey Oasis through Cottage Connection, had an excellent experience, and left a 5-star review. Linekin Log Cabin has spectacular views and a beautiful setting, but unfortunately our experience with the condition of this property was very different. We communicated significant issues to Cottage Connection as they arose and a detailed account with photos after returning home. Thus, Cottage Connection is fully aware of these concerns. We strongly recommend confirming before booking Linekin Log Cabin: * All windows are operable and the cabin can be adequately ventilated during warm weather * The ventilation fan is functioning * Water leaks in the downstairs bedroom has been repaired * The washer functions * Exterior lighting/access have been addressed * Gaps between logs allowing insects inside have been repaired * If anyone has mobility limitations, clarification on the downstairs bedroom configuration and exterior access to the main living area Here's why: Upon arrive, the cabin was completely closed up and extremely hot. Multiple windows were nailed or painted shut. Large skylights introduced considerable direct sunlight and heat but could not be opened. The ventilation fan high above the kitchen sink was disabled. Despite using 6 fans (2 at the cabin + 4 we brought) with every available window and open deck door, the cabin became extremely hot. While out, our crated dogs ended up beneath direct sunlight through the skylights. Upon return, a laptop had overheated even though it was cooler outside than inside. We contacted Cottage Connection about the windows that morning, but no one came. Upon return we called again, and maintenance opened several windows, including one they sawed open. Following additional concerns, they returned and opened all but one. Thereafter, conditions improved. To clarify, we were not concerned about the hot weather, but rather the cabin's lack of adequate ventilation. Maintenance told us some windows had been deliberately nailed or painted shut and he recommended the owner replace them for years. Several neighbors unsolicited comments suggest heat/ventilation problems were longstanding; when one first greeted us, one of his first comments was, "I hope you brought lots of fans." The property is advertised as dog-friendly. When we expressed concern about safely leaving our dogs crated in the heat, one suggestion was placing them in doggie daycare. That wasn't feasible for our dogs. Opening additional windows ultimately improved the problem. Other issues include: 2 smoke alarms activating at approximately 1 a.m. one night. We called 911 and were instructed to evacuate. The fire department found no fire or dangerous air condition. During subsequent thunderstorms, water entered the downstairs bedroom twice. The washer also did not work. Anyone traveling with older adults or people with mobility limitations should ask questions about access. The approach is narrow and uneven with very limited exterior lighting; responding firefighters had difficulty navigating at night. The downstairs bedroom is separated from the main living area, requiring going outside and upstairs. A bathroom represented as a full at the time we booked was a 3/4 bath with a shower that would be unsafe for our elderly family members. We ultimately arranged a nearby hotel for them at our own expense. There are gaps between logs large enough to allow daylight and insects through. Cottage Connection staff were courteous, and their interventions improved the ventilation problem. Our 2-star review reflects the cumulative effect and amount of our vacation spent managing property problems. We wish this information had been available before booking. Our purpose in sharing it is to help prospective renters confirm these documented issues have been addressed before deciding whether Linekin Log Cabin is right for them.