Sally quickly generates wonderful travel options that meet your budget and provides over-the-top customer service before, during, and after your travel. read more

I reached out to Sally Wallace at Travel Inc in September of 2022 for some information on a destination wedding. She was a referral from a good friend who used her for her Curaçao destination wedding in 2021. From Day 1 Sally was informative and all around just extremely helpful. She assisted me and my now husband, with a list of resorts to check out based on our wants for our destination wedding. After some research, we chose Secrets Maroma Beach in Cancun Mexico. Sally knew a beautiful beach was something that was a non negotiable for us, and she couldn't have recommended a better resort. We locked in our wedding date and room block with the help of Sally, and it was SO simple. She was extremely helpful to get us the pricing we liked for our guests. We visited the resort for a site visit in Sept 2023, and it was PERFECT. Once the room block was established, Sally assisted all of our guests with their questions, bookings and countless changes from day 1 up until they arrived for our wedding this past October. She made sure our contracts, bookings and every detail was exactly what was promised. With a destination wedding, the communication can be slow but she did not miss a beat when it came down to making sure it was what we wanted and the pricing, etc was correct. Persistence is key, and it is something she is extremely good at. Prior to the wedding, she sent out beautiful packages to each and every one of our guests to ensure they had all the paperwork and information they needed. This included a gorgeous itinerary, a packing list and details of the resort. Every guest said it was extremely helpful! She even met up with me and my husband prior to the wedding to provide our printed travel details, as well as have us a very thoughtful and generous gift. She not only helped us organize a large wedding with 74 guests, but also helped us extend our trip for our honeymoon and made sure we got all the little inclusions that were included in our booking. The wedding has come and gone, and it was EVERYTHING we could have dreamed of. It wouldn't have been possible without Sally. She is extremely kind, patient and just all around amazing. We will be using her, and Travel inc for all of our trips/vacations in the future. read more

Sally is amazing!! She planned everything perfectly for my destination wedding to Turks and Caicos. I didn't have to worry about a thing, she handled it all and stayed on top of everything. She made the whole process so much easier and less stressful on me so I could just enjoy the trip and wedding! She was very organized and and made sure I knew what decisions I had to make and when I had to make them. The trip went flawlessly due to her! I will 10000% use Sally again to book my vacations and would recommend her every time!! read more

Sally is THE best! My daughter asked me, "Do travel agents still exist?"! I responded to her yes, they do and Sally is why. She was soup to nuts. She helped me narrow destination/resort options for my adult family trip, offered suggestions for specific room accommodations and provided first-hand knowledge of everything the resort and destination had to offer. She booked (and modified when necessary) air, ground transfers and accommodations. When we arrived at the resort and the room was not up to our expectations, she got us moved immediately to a MUCH better room. She stayed in touch and provided alerts and reminders all along the way. In one such instance, she was able to shave an unexpected 20% off our total trip cost after we were already booked! I could not be more satisfied. read more

We are so blessed and lucky to have found Sally at Travel Inc. She has been a true gem to our travel adventures. Ever since we found Sally's company, we are now eager to travel and see new places. We feel very comfortable with her and trust her expertise always. The best part about booking with Sally, is that we know that no matter where we are she is just a phone call / text away, for any questions, concerns or even to let her know how fantastic the places she recommended are. If anyone is looking for a travel agent, we for sure 100% recommend Sally at Travel Inc, she is the best :) Thank you Sally, John & Adriana T read more

I have been thinking of ways to concisely summarize how grateful I am to Sally but there is no short way to do it. We started working with Sally 2 years before our wedding this October, and let me just tell you... BEST DECISION EVER! From the second we connected, I knew that Sally was going to be amazing to work with and I am happy to say that not only was I right, but she exceeded every single expectation that I had. Sally is the definition of a "ride or die" person! She was constantly advocating for us even the day before the wedding! She was always so helpful with answering questions or seeking out answers if she didn't know them herself. She helped get all 95 of our guests sorted out and ready to be present at our destination wedding in Turks and Caicos. Sally was at every single phone call with our off-site wedding planner and was in constant communication with me even after the wedding. To be honest, she was so much more than just our travel agent! She was always happy to offer advice and show examples of what previous brides had done which really helped us in the planning stages. She clearly knows what she's doing and it shows! My husband and I were truly so fortunate to have met Sally... we were frequently hearing horror stories from other couples on Facebook pages and we just could not relate at all. She was constantly helping our guests find better rates on rooms and flights, and even got us an amazing deal on our room! When there were emergencies, she was readily available to chat. This woman will work even when she is on vacation! She was so responsive and that really helped to ease any anxieties that I had throughout the process. Sally will treat your wedding and your trip as if you were family. She really cares that you and your guest have the best experience! Everyone has been raving about the packets she put together with things to do around the island and the day of the wedding. If you are wanting someone that will give your wedding EVERYTHING she has and more, then don't hesitate in hiring Sally/Travel Inc! read more

Sally is just INCREDIBLE. We worked with Sally for our destination wedding in Hawaii, and I honestly don't know what we would've done without her. She not only was efficient with every detail (and there were so many details!) but we could tell she genuinely wanted us to have the best experience and truly enjoys what she does. I know we will definitely be working with her again. read more

Sally of travel inc is amazing! She handle all the travel for 50 ppl for my wedding. She is the best agent in the Boston area (I shopped around). She is very professional, organized, and knowledgeable. She did additional work that was not expected from an agent like the beautiful travel packages she arranged for my guests. She also helped me get great deals at the resort of my choice. She handle special requests from my guest too. Sally is more like family than an agent. She really has your best interest at heart at all times. Sally of travel inc is an over achiever and a blessing. She comes highly recommended by me. read more

We had a wonderful experience with Sally! She planned our family's trip to Paris and London and it couldn't have been easier. She was able to accommodate our many requests and find the perfect places for our family to stay. We had great conversations where she had many insights and recommendations which were super helpful. We would recommend her to anyone looking to plan a great trip! read more

Sally recently planned our destination wedding at the Hyatt Ziva Rose Hall in Montego Bay, Jamaica and our entire experience was PERFECT. I have never written an online review before, but I must recommend Sally to all the couples out there! Sally was terrific to work with for more than a year of planning from our engagement to the wedding day (and we did it all remotely!). We had no idea what went into a destination wedding (and had never even been to Jamaica) and she patiently walked us through every detail and above all made the process EASY for both us and our 70+ guests. She was incredibly responsive, reliable, and knowledgeable and had great insight and ideas because of her years of experience with destination wedding and travel planning. She communicated well with our wedding planner at the resort and checked in throughout our wedding week. You can trust Sally to make your wedding and all the days surrounding it special, seamless, and FUN. read more

I do not know where to start... Sally Wallace with Travel Inc. was by the far the best choice I made when choosing a travel agent to help plan my destination wedding. I was referred to Sally through a friend, and she was the best decision I made! After my first chat with Sally, I knew she was going to help make my wedding just as amazing as I had envisioned it. Sally went above and beyond to help me plan my wedding. Sally was able to walk me through the process of my wedding planning, while assisting me in every step and setting up conference calls with my destination wedding planners from the resort, ensuring every detail was exactly how I had visioned it. She even recommended some great accessories at the resort, to use for my wedding, that I otherwise would never have known about, as the planner at the hotel did not even mention these. Sally was absolutely exceptional in planning my wedding and accommodating all of my guests! She definitely went above and beyond, and she guinely cared about my husband and I, and it was important to her that our wedding was everything we wanted and more! She has been phenomenal! I seriously do not know what I would have done without her! If you are planning a destination wedding and want every detail to be perfect, and nothing to go unnoticed, I HIGHLY RECOMMEND Sally! She will make sure that you have an abolsutely amazing, stress free, wedding! read more

I don't have enough good things to say about Don and Sally Wallace and Travel, Inc. I'd never used a travel agent in the past, but they have gone above and beyond to make me a more than satisfied customer! I'm in the final stages of planning my destination wedding in the Mayan Riviera, Mexico. Sally has taken painstaking details (and probably responded to HUNDREDS of emails, inquiries) from me and my guests regarding the wedding. She has quickly, honestly, and diligently responded to each and every one. She has also gone out of her way to look into extra deals and specials through the resort to make sure she has my best interest in mind. She's sat on hold, made numerous calls to Mexico, hunted down individuals who would not reply to me, and given me great advice for how to plan this wedding and make it the very best. It's so rare these days to meet someone who GENUINELY cares about you, and goes out of their way to attend to your needs. In a world where I am constantly chasing people down to follow up on things, make sure details are accounted for, Sally Wallace is one step ahead of my needs and going to all efforts to make my wedding the best imaginable. HIGHLY HIGHLY HIGHLY recommend this team if you are planning a destination wedding and need an extra set of hands... and if you're looking to plan a trip and need some guidance. They have visited all over the world and can offer great advice. read more

WOW! Where do I begin? Sally Wallace with Travel Inc. far exceeded any exception I had for a travel agent. She helped my husband and I to plan our AMAZING destination wedding this past October 2017. We first met Sally in August of 2016. From day one all the stress of trying to plan and find the perfect location was gone. We wanted to not only find the perfect location but we wanted to find a place where we could bring our daughter as well. She was only 2 months old when we first met Sally. Being a mom herself she really put all my worries to ease. She recommended the perfect location that would not only give us our dream wedding but would also be accommodating and kid-friendly for our daughter. Sally really made sure every little detail was perfect. She stayed in contact with our wedding planner and made sure they knew everything I said. She'd literally call them herself if my questions were not answered in a timely fashion. Sally was also always available even when she was away she'd email or take a phone call if I really needed to talk to her. Not only did she make everything stress-free for us but for our guests too. She took the time to make sure all our guest got folders with all the information they'd need for our trip. Even printed out their flight confirmations. She even helped numerous guest switch around days to accommodate flights right up to the last few weeks before our wedding. Not to mention she was able to do all this while planning a few other destination weddings. Sally Wallace stands out in my mind because she is someone that truly cares. This is something she has a passion for and it shows. Honestly was a little sad when our wedding day came and went. I know we will definitely use her again for future traveling. Can't emphasize enough she is amazing!!! read more

I have been working with Sally for the past 18 months while planning my destination wedding in the Bahamas. Planning a wedding in itself is a stressful and time demanding task never mind planning one in the Bahamas with 87 guests attending. Sally made sure each and everyone one of our guests was properly accommodated. She took the time to go through all the room options and amenities with each and everyone of our guests as well as gathering their flight information. If a promo or upgrade was available she was on top of it immediately. She also sent each guest personalized packet telling them all about the hotel and the wedding festivities. Sally helped me plan my dream wedding! She made sure there wasn't a detail missed. She went as far as going to the CEO of a very popular 5 star resort to make sure my fiancé and I had everything we needed at no additional expense. She is very thoughtful, organized and knowledgeable in what she does. I cannot say enough great things about our experience in planning a wedding and honeymoon through Sally. If you are looking to pan a destination wedding, honeymoon or vacation, look no further because Sally is 100% the travel agent for you! read more

Sally was recommended to my husband and I once we decided to plan a destination wedding! She was such a huge help throughout the entire process. She worked so well with the wedding planners at the resort. She also worked with all of our guests and when it came time for the wedding, she provided folders to each guest with all of their travel info and itineraries that she created and printed all on her own for us! Throughout the year and a half that we planned everything, we had booked guests who were unable to make the trip and sally worked to ensure refunds even after it was no longer possible and made sure that our guests were her priority! Sally was great and easy to work with! I will definitely use her again! read more

I do appreciate that they are responsive to email. They told me they cannot book flight alone without adding a $35 per person fee. What I'm not happy with is that when I asked them to book flight and 1 night hotel, they said they cannot help me because I was going on a cruise that they did not book. So if I'm unable to work with you on a small vacation, I'm not willing to work with you on a future larger vacation. read more

Sally Wallace planned our 16 day trip to Italy for our fiftieth anniversary, and it was perfection. She put it together it so that we stayed in Florence and then Rome for a great combination of sightseeing in both areas. Then we vacationed at a slower pace in different towns on the Amalfi coast. The hotels where we stayed were all very different and wonderful. Sally expertly took care of every detail. We will definitely use her for any future travels. read more

Sally Wallace was absolutely incredible in helping us plan our destination wedding and honeymoon. She was extremely thorough and thoughtful during the entire planning process almost acting as a backup wedding planner. She made sure the resort didn't miss a thing for all of our inclusions and even extras that we got for booking such a large group of guests. Not to mention, booking almost 50 of our closest friends and family members. She sent out beautiful personalized travel itineraries to all of our guests and even gifted us an organized planner with everything we needed for the wedding printed in color. Sally made the entire planning process so easy and kept me on track with everything I needed to do. Sally was also very aware of my crazy work schedule (working nights as a nurse) and made sure to reach out at convenient times for me. Overall, our experience with Travel Inc. exceeded our expectations and we had the best vacation and wedding we could have ever dreamed of! read more

WOW! I cannot recommend Sally Wallace and Travel Inc. enough!! Sally helped plan my destination wedding to St. Lucia and made it not only the most unforgettable vacation and honeymoon, but she made sure it was the wedding of my dreams. Sally is so much more than a travel agent; she is a wedding planner, a problem solver, and someone who will make sure every detail is perfect (and if it's not, she will do everything in her power to make it so!) Above all, she treats you like a friend. From spending hours and hours helping me find a new resort when our original one didn't work out, to facetiming me on a beach in St. Lucia on Thanksgiving to show me the resort "in person" where we eventually got married, I have never met someone who goes more above and beyond than Sally. She answered my calls, texts, and emails almost instantly around the clock and was always there for me getting the answers I needed, the best deals, and unforgettable packages. Sally not only helped me stick to my wedding budget, but helped me come in under budget along with getting my husband and I one of the best suites at our resort and a couple's package that gave us memories on our honeymoon to last a lifetime! Sally is one of the most thoughtful people I know and I trusted her implicitly throughout my whole wedding planning process. She would always follow up with the resort and wedding planner so I didn't have to! If the wedding planner was taking too long to respond, Sally would call on my behalf to make sure any questions I had were answered or concerns were addressed. She was always on top of, if not, in front of the ball throughout the inital planning stages to the nitty gritty details at the end. She not only was my righthand man, taking all the wedding planning stress off my shoulders, but she also was always there to help my guests. Her kindness and due diligence extended to them as well and she was always the first to point out the best room rates and flights for them. The packages she sent to the guests were so thoughtful and meticulously put together. From the beautiful folder to the handrolled seashell collecting bag to resort printouts, she didn't miss a single thing! Sally made sure to meet with my husband and I in person to go over the final details as we neared our wedding date and even presented us with wedding gifts and a binder full of every single email, printout, detail or resort related documentation she had for our wedding. It had everything we could have ever needed in one place and she saved me so much time by putting that together alone! I was utterly blown away by her thoughtfulness, attention to detail and generosity. I can honestly say Sally took all stress out of planning a destination wedding and I could not have done it without her. She gave me the wedding of my dreams and I can never thank her enough! She is the definition of 5 star service. Though our wedding planning has come to an end, I know I have found my travel agent, and a friend, for life! read more

Don & Sally are amazing!! I've used Travel Inc's services many times over the years and each trip they've helped coordinate has been fabulous. Don and Sally listen to understand what we're looking for in a trip, from hotel or apartments, to flights and trains, and any tours in between, plus they've kept us in budget! I couldn't recommend Travel Inc's services more. Don't bother with the hassle of surfing the net for days and weeks, just call Travel Inc and within a day or two they'll have planned, and you'll have booked, the perfect vacation. read more

I dont know where to start with Sally and travel Inc. Its safe to say my wedding would not have happened without her! My husband and I were married this October at the Hard Rock in Punta Cana and had about 70 guests. Sally always went above and beyond for not only me but also all of my guests! She is very thorough, organized and one step ahead. Its clear that Sally really cares about her work and also her brides. When we first decided on a destination wedding, I didnt know where to begin. With my first phone conversation with Sally, she was able to give me enough background info on different places and resorts that my fiance and I were able to make a decision within a week. Even when we first arrived to the resort for the wedding, Sally went ahead and had our room upgraded to a presidental. We also had an issue with the plumbing in our room and I mentioned it to Sally, who called the resort and literally took care of everything. She was always checking prices to ensure we had the best deal out there. We even had a member of our party with a severe food allergy, and she contacted the resort and really made our guest feel comfortable and safe. Honestly, even the weeks leading up to the wedding, there were many hurricanes. Sally was always on it, knew the path the hurricane was going to take and always had up to date information. She even visited the property and was able to tell me how it really looked after a hurricane! She was always there for us, in every step of our planning, even when it came to the legal documents a wedding requires. To say we would have been lost without Sally is an understatement. You would be lucky to have her on your side! read more

I came in 2 weeks before Christmas looking for a Caribbean vacation for the holidays. Within a short time Don set me up with a fantastic hotel and direct flights to St. Thomas, and gave great recommendations for things to do on our trip. Highly recommended. read more

Fairy tale Wedding!!! My now husband and I cannot rave enough about Sally Wallace and Travel Inc. I was referred to Sally by a friend and calling her to assist with our destination wedding we the best decision we made. Sally was able to give us her honest opinion of locations that were both kid friendly and affordable during April vacation (my husband is a teacher, so we did not have much choice for our wedding week). From the first call and email exchange I knew that Sally was the person that we wanted to work with. We decided that Mexico was the best location weather wise and the most affordable so more guests were able to come. Sally was so helpful with follow up emails to the resort to make sure nothing was missed due to any language barrier. She also was on every call that we had with the resort. When it got closer to the wedding Sally sent out each guest their own folder that had all of their travel information included and details about the hotel and a packing checklist which everyone used! She also gave my husband and I a wedding binder that we brought with us to Mexico to make sure everything that we had agreed upon in email exchanges were correct. Sally and her husband put everyone at ease traveling internationally. My husband and I are already talking about going back to the Dreams resort that we had our wedding at and we have only been home for 2 days!! read more

Can't say enough about Sally and Travel Inc...Really. My (then) fiancé and I by chance found Travel Inc. by a google search and read some reviews left by other happy customers, so since we live only a few minutes from their office, we decided to pop in one afternoon to check them out and it turned out to be the best decision we could have made! We were sure we wanted to do a destination wedding but that's as far as we had gotten - we had zero experience or ideas as to how to make one happen. Good thing Sally is an EXPERT. She showed us some great options for resorts/locations and was able to show us some pictures from previous weddings she helped coordinate. We didn't expect to make a decision during that first visit but Sally was so thorough that by the time we left we had narrowed down a resort (Secrets), location (Mexico), and a date - she even helped us research weather patterns that time of year and typical flight prices! My wife and I are not "planners" and Sally was just the person we needed to work with during the year-long planning phase of the wedding. She gave us ideas for our Save-the-Dates, helped us with ideas for our wedding website (offered examples to model ours from), and made recommendations for organizing our finances for wedding payments. We set a budget with her and we had an amazing wedding and came in under budget. She also arranged for us to visit our resort in advance so we could go for a site inspection at a modest discount! Sally was SO good with our guests too. We invited a lot of people and had a ton of interest which involved a lot of coordination with emails, phone calls etc on her part with our guests - she did a magnificent job. She provided us updated guest lists, sent emails for payment reminders to guests, coordinated all the shuttles to/from the resort, and sent personal, professional travel packages to each of the guests. We had an adults-only wedding, so there were many last minute changes to the guest list and Sally was so good at trying to recoup deposits and payments by working her magic with the resort - payments that would have otherwise been just lost if guests had to deal with the resort directly (due to contractual reasons with payment deadlines). By the time we were leaving for Mexico we had a tearful visit with Sally to thank her for all she had done for us - by then we truly considered her a friend and it was actually bittersweet that we weren't going to talk to her on a weekly basis anymore! That's the best part about working with Sally - she's such a good person - you have a feeling of trust and safety with her - that she's YOUR representative and will do everything she can for you to make sure you have the BEST experience of your life! Now that we're past the wedding, we are 100% going to be working with Sally in the future for vacations and trips and would confidently recommend her to ANYONE looking to do a destination wedding or just travel. Again - just can't say enough about Sally and Travel Inc.!!! read more

We wanted to plan a destination wedding, something small but amazing. Sally from Travel Inc. made our dream a reality. I have always wanted to get married on the beach and she knew exactly where to go and made sure that my dream came true. She worked with us through coordinating family arriving, excursions to go on, making sure every last detail was in place. When she traveled to our destination prior to our wedding she Facetimed us to show us the property and how everything would be set up. When we arrived on property she checked in to make sure everything was going according to plan. Before we left she gave us a binder with all the paperwork we could possibly need. Her attention to detail goes above and beyond. She wants to make sure that everything is perfect and that your day is perfect. Not only is she good at what she does but she is a tremendous person, she truly cares about her clients. I have never used a travel agent before, but I will never book another vacation without Sally. She went above and beyond, we cannot thank her enough for all she has done for us. Our wedding day and vacation was amazing, thank you Sally. We will be back! read more

I do not have enough incredible things to say about my experience working with Sally Wallace and Travel, Inc. throughout planning our destination wedding in the beautiful Bahamas. Without her help, I don't think I would have pulled off such an incredible trip or wedding. Sally was meticulous, knowledgeable, friendly and extremely quick to respond (even calling me back during her own vacations or days off to answer questions). She delivered on every single question, concern, and promise she made during my time working with her and beyond. Throughout the timeline of planning a destination wedding there are many details that need to be addressed outside of your typical stateside or local venue. Early on, Sally was a huge help guiding me through not only selecting our destination and resort, but also how to relay travel and booking information to our guests (a total of 79 traveling with us!). Sally answered countless emails from me, sat in on conference planning calls with us, called the resort when I couldn't get responses, and kept a list of outstanding questions we were waiting to hear back on. Before our departure she even gave us an organized binder of important documents we needed to bring for the wedding, including: guest lists, flight manifests, entrée choices, décor photos I shared, contract/license information - she even printed out every single question/email so I had them in writing when at the resort. She was a life saver. During my experience working with Sally, she showed us that she wasn't just interested in getting my guests business - she was our trusted planner. Not only this, but she constantly checked prices online to get every last dollar and discount credited back to our guests who were spending so much time and money to be with us. In a time where it is easy look online for cheap travel deals, you cannot replace the peace of mind or financial protection that come with using a talented Travel Agent to assist you when traveling to unfamiliar destinations. If you are looking into a destination wedding, family trip, or even just a small getaway, look no further than Sally and Travel, Inc. You will not be disappointed! read more