I'm not usually compelled to write reviews/opinions, but in this, I'll make exception. The car, the…read moreservice, the conversation...EXCEPTIONAL! Muhammad was prompt and courteous and didn't make feel rushed. Service was 5-star. I truly wish this car service was in every city I'm in. Businesses and business people like these are what we all hope for and beyond. You know that there is so much pride put in this company. Thank you for a fantastic ride/service.

I am glad the Marriott at 189 Wolf Road recommended this service to me. I needed to get to Albany…read moreRensselaer station to catch the Amtrak. I shared the ride with another person who was going to the same place and in total my trip was very affordable. The driver was friendly and the car was modern. I also like that they email or text your receipt. I prefer Prestige car service over the taxi booths in front of the Albany Rensselaer station. I wish those folks had a yelp page because I have a critical review for them. They charged me $39 from the station to the hotel and it was a shared ride with another person too! Their paper receipts were also ambiguous too. Anyways, I don't want to spend too much time talking about a different taxi service since my review here is mainly about Prestige car services. Overall, I just want to say that for an area where Uber and lyft are nonexistent, thank you for making the cab experience decent and less stressful for me.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

John is a very good communicator. He responds quickly, with details, and made me feel very secure…read moreabout when and where he would pick me up. He is nice, a safe driver, and is good with either conversing or driving in silence. He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours. I recommend him highly.

I booked him to pick up my mom to the airport for her vacation. He was prompt and very…read moreprofessional. Would totally recommend. 10 out of 10!! Thanks Big John. Very reliable. If you absolutely have to be somewhere, he's your man.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Out standing service. Highly recommend. Very professional and on time. Have used this service twice.read more

Six of us went for the weekend in Saratoga. Natasha/Alton, the lovely couple who own/operate…read moreUpstate Living Transport, were with us all weekend. We went from the airport to the track, track to restaurants, restaurants to the hotel and back again. They were flexible when we needed them to be, responsive and an overall pleasure to deal with. The cars were all immaculate and the rides were smooth. I highly recommend using them if you need transport in the area.

We used Superior Sedan for our son's wedding. Excellent customer service great prices. You can't go…read morewrong. Thank you

Competitively priced. Excellent customer service. Beautiful vehicle. Will definitely use this car…read moreservice while in NY!

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

The communication was outstanding. This was my first time using a driver to the airport and it…read morewon't be my last. Jason is a pleasant man and appreciated hearing from him confirming the day before each ride and when our plane landed. Everything was seamless

We needed to book transportation to JFK Airport. Berkshire Journeys replied to our inquiry quickly…read more Their price was much better than other local options. We haven't taken the trip yet but expect Jason's service to be top notch, as it was for others that we know who used him. I'll update my review if not.