Great experience with Regan on a very busy day. He took time to do the research needed for what I…read morewas attempting to do and followed through with exactly what I was looking for. I received professional and concise service, at this business that was above and beyond all that I was expecting. Conrad's is a blue chip business to be sure. I was glad to receive a couple of excellent parts and good service.

I have never went to a salvage yard where I felt the staff was friendly or had people skills. This…read moreplace is a very nice change of pace. Everybody there is friendly, knowledgeable, and helped me get the parts I wanted easily.

We bought a 2024 car with a salvaged title from Jay and are so happy with it. Jay was awesome to…read morework with, had great customer service, and really took care of us. The car was priced really well and we are super happy with it! We had a great experience - thanks Jay!

I recently bought a 2024 Subaru Impreza from Jay at Randy's Auto. Jay was fantastic to work with…read more He gave us a great deal, and was very friendly, easy to talk to, and communicative. He shared with us all the details of the car, the accident it had been in, the work they had done to fix it, and was very transparent with it all. I test-drove the car and didn't notice any issues, so I bought it and I drove it home (2.5hrs away). The next day, we noticed a clunking happening in the right passenger front tire. Every time we turned, the clunking was loud. I thought "uh-oh." The deal was too good to be true, and we got screwed. So I called Jay, because he had given me a short warranty on the vehicle. He recommended I get it checked out at a local auto shop which I did. Turns out the CV Axle Shaft was binding up and causing the clunking. So I called Jay, and he said instead of having the shop fix it (which was going to be pretty expensive), he would send a truck to pick up the car (I live 2.5hrs away), bring the vehicle back to his shop, fix the CV Axle and then deliver the car back to me at no charge to us. I was floored that he would do that. Especially considering it was a salvage car, and he didn't really have any responsibility to do that. Jay really demonstrated a tremendous amount of integrity, and was very communicative the entire time, he sent pictures of when it was picked up, pictures of it in the shop getting fixed, and when it was all done. He was proactive in communicating with us, I didn't have to badger or bother him for updates. It was really quite amazing. The car was delivered back, the problem was resolved, and he didn't ask for anything additional from us. I have to say, I'm very impressed. Jay demonstrated a level of integrity and professionalism and just all around nice-ness and good-human-ness that was refreshing and appreciative. I highly recommend him and Randy's auto for purchasing vehicles. You never know what you're going to get out there, and Jay and his team were top notch.

I've tried several repair shops over the recent years and Julson's is by far the best. They're…read morekind and easy to work with and do great work. They don't try to upsell you or BS you. Best shop around.

I am currently not happy with Julsons. I took my car there in july got an oil change. They ended up…read morechanging the serpentine belt. It appears they screwed this up because today I found out that a bolt was stripped and broke off in the engine. I am in Baldwin Wisconsin and will not be able to make it back to eau claire with my car. I plan on contacting them directly but as of right now I am quite unhappy with this service.

Benji & Brady were phenomenal! They walk you through their…read moreprocess thoroughly, are great at communication, and have the best customer service around. 20/5 stars!

Benji and his crew are awesome. Treat you like family, its like you've known them your entire life…read more The work they do is flawless. Ive had to use their services 2 years in a row, darn DEER. Both times, my vehicle looked brand new. I highly recommend them.

Friendly, responsive, fast service. I never feel like I'm getting overcharged or upsold. Mike and…read moreMatthew are well spoken and considerate. They understand that you need your car back pretty quick.

Go Here!!! These guys are the real deal. Everyone at the shop was personable and knowledgeable…read more I broke down on the way home from a business trip and was afraid I was going to miss an important family function, only to have these guys get the problem diagnosed and fixed within a few hours. I limped my car in here after reading the yelp reviews and purely after guesstimating where to go for quick, fair service. They were twice as good as promised and it cost me less than I imagined. Probably the best shop I have ever been to. Thank you again gentlemen!

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

a big thank you to madison body shop! mark & kathy & the very talented body workers! if you need…read morework on your car or truck, get that top-notch honest service. thanks again!! yes! i'm proud of the work they did on my 2024 forester, a damm blown tire did the damage. gold star work was done! bill la

After having damaged the passenger side front end of my SUV, I obtained three different estimates…read more What I really liked about Madison Auto Body is the great customer service experience. The owner personally came out and conducted the most thorough inspection (in comparison to the other two shops); they scheduled my service the following week (in comparison to one of the other shops that said I couldn't get in for another 6-8 weeks); the communications throughout the process both email and phone calls were prompt and responsive; the repairs were completed within the timeframe anticipated; and they worked directly with my insurance company to manage the payment for services. When I picked up my car, they had cleaned the inside and the outside looked refreshed. Given the service and quality of work, I'd definitely recommend them.

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!