They will not give you a refund only a store credit. When I…read morewent in the next day to cancel my order. I was I formed that I could only get a store credit.

THEY DO NOT RETURN PHONE CALLS. when we got to the store no one was around. we had to go to the…read moreadjacent store and they found a salesperson for us. some of the furniture was nice, some not. we found a beautiful dining table. After the delivery people left we found a deep gouge in the table that was not there when we purchased it. I called several different times and they never responded to my messages.

we bought a couch here a year ago. within about a month the fabric had gotten really pilly. I…read morecalled the shop and was told by Betsy that was normal and that i could use a fabric shaver to remove the pilling and that I might have to do so three or four times and then it would stop. She sent me a fabric shaver which was nice. Well here we are a year and many shaves later and it continues to pill. it looks pretty terrible, like an old worn out couch - much worse than the (ripped) twenty year old couch we were replacing. I'm embarrassed to have friends over. when I do, we have to spend 30 minutes shaving the couch first, which is ridiculous. I hate to throw good money after bad but I suppose I will - we're planning to have the cushions recovered. It's not ideal since obviously they can't match the rest of the couch and that's not really the look I'm going for. But it's better than tossing it and starting over. I reached out to Four Corners recently to politely recommend they not sell this fabric (I feel bad for anyone else who might select it) and got no reply. So, I guess thats the kind of establishment this is. Disappointing - I prefer to shop independent but in this case it sure wasn't a good choice.

Shortly after leaving my review, Melissa reached out to me to offer an apology, along with an…read moreexplanation, (which she made clear was definitely no excuse), for never getting back to me. She took full responsibility for her oversight. I believe her apology was sincere and that she truly felt bad for failing to provide the customer attention she is accustomed to giving. I will go ahead and let Covid take the fall for this one, (as it seems to be the thing to do these days), and will definitely be open to doing business with Melissa and Four Corners in the future. Thanks for the call, Melissa. It was greatly appreciated.

Worst customer service I have experienced in a long time. We were asked if we were looking for…read moresomething in particular and said we were interested in a couch and asked a few questions about it. The woman said she would check and then walked away and continued helping everyone else in the store but avoided us even as we stood by the couch we wanted to buy...was extremely awkward and very off putting. We won't be back to this place and I would go as far as to suggest if you're not a middle aged or elderly white woman then don't shop here because your business won't be appreciated or welcomed.

I recently had to sell a loveseat to make room in my living room for some other furniture. Frugal…read moreDecore was really helpful. They recommended movers that had a very reasonable rate, and I was given a fair price for my piece, which was in great condition but that I didn't have time to sell myself. I would definitely sell with them again.

This is an amazing contemporary furniture store with very knowledgeable folks ready to answer any…read moreand all of your furniture questions. This was the last stop on a very discouraging quest to find a HIGH QUALITY, NICE LOOKING and COMFORTABLE couch for our family room. Steve worked with us and by the time we were done we not only found the perfect couch but also a beautiful chair that we just wanted to stay and nap in! Make this your first stop. You won't be sorry!!

We have been Ambiente customers for many years and knew just where to go to find a new loveseat for…read moreour TV room. Casey had been terrific when we needed help finding a new living room couch so we let her know what we were looking for and she had pieces ready when we walked in the store. After Casey demonstrated the features of the loveseat we knew it was the perfect fit of design and functionality. Great piece, great price and another awesome shopping experienc.

After six or so visits to this place with consistent results, I've decided the following two…read morethings: 1) it's got phenomenal inventory, which moves fast so buy it if you like it. Hence, the two stars. But 2) be prepared to be treated like you smell bad, or are bad, or are just generally in the staff's way. (Not all of them, but def the majority) Hence, only two stars. It's such a shame. I literally steel myself for the openly crap attitude I always, always receive. I've bought something every single time I go in, so it's not like there's any reason at all for me to have to field this. I wear deodorant and normal clothing, I have no small children in tow, no dog in arms, nothing. It's inexplicable, but I could set my watch by it. If you'd like to find some pretty, often unusual, (though admittedly sometimes overpriced) things, go here! Just make sure you get something cool enough to wash the taste of the customer service interactions away when you look at it later -- because when you leave you're likely to feel like you just drove through Taco Bell on Poplar in Memphis at 2 am. Pretty sure that's where they found their customer service manual. If you make it past the front desk without turning into a shriveled block of ice, don't miss the fabulous large COVET booth just inside the first display area. That booth in particular has amazing finds at fair prices.

What an offbeat, delightful, collection of vintage eye candy. This market has the most wonderfully…read morecurated collection of stuff I have yet seen in the area.

We were looking for a desk and found one reasonably priced. When we looked at the desk the pull out…read moredesk was pushed back to HIDE the huge CRACK down the middle of the desk. We purchased the piece not knowing it was defective. The salesman commented,"We just discounted that desk, cause we are getting a huge shipment tomorrow." A statement that was misleading to the DEFECT, and if he had said, "We discounted this desk because it has a CRACK," we could of made a conscious decision with our purchase. I frequently have bought furniture from Nadeau, but will have to find a new store nor will I recommend them to any family. I am a teacher and have a budget for my classroom and made a horrible mistake by buying a BROKEN desk. I hate LIARS and teach children who have better morals than this store. So disappointed and Nadeau is not a representation of Asheville or the wonderful mountain people.

Great selection and fabulous pieces! I was searching for an affordable tv stand and found many…read moreoptions at Nadeau. The store is packed with furniture pieces to fit every need and budget. Many pieces have been restored/repainted. I like more modern colors so this was perfect for me. I selected a long narrow piece painted in a dark gray. I love it and it is perfect for my tv and decor items. Service at the store was wonderful; helpful but not pushy. I appreciate the gentleman helping me get my items into the car. I will absolutely be back!

I bought 5-6 of these chairs from mobillia 5-6 six years ago. I've tried to message them but have…read morenot found an avenue. This is the chairs now. It's happened to all but one that was a desk chair vice a dinning chair. All I want to know is why these chairs have done this. The cost was approximately $200 a piece.

We had been interested in buying a king size bed and new sofas for the living room for some time,…read morebut it was not until my wife happened to walk by Mobilia's showroom in Asheville that we finally got serious about this. They have a magnificent collection of Italian designer furniture and are hands-down experts in helping connect upscale customers with home furnishings they want for their well-appointed modern homes. Working with Erin, we were able to define custom-made items which were then imported to us within the usual timeframe of any store, but were so far beyond the level of the typical furniture we expected to buy. Our sofas are an exquisite blue-gray leather, which have truly transformed an already attractive living area. The new king-size bed is so stylish with large padded headboard, and so comfortable with custom-fitted, natural latex padding, that we simply can't decide whether we like lying in it or looking at it more! From beginning to end of our shopping experience, Erin made every aspect wonderful for us; it is hardly surprising that she is an award-winning designer with an amazing list of achievements. She's really special. If you are in the market for any furnishings, you owe it to yourself to pay Mobilia a visit and see what they have to offer.

UPDATE! Within a day I received a call from Rebecca Stephenson at Haverty's Corporate Office! I had…read morea pleasant conversation and sent detailed information about the claim. She went out of her way and went ABOVE and beyond and got the claim overturned by Guardian. I was expecting them order a new middle panel, but a new couch will be delivered on 10/10! She made it a priority to call me before she went out of town to let me know it was approved too. Karin at the Asheville, NC store has also been a delight to work with since the beginning. Thank you Haverty's!!

Over the past 1.5 years, I have shopped several times at this store and have been happy with my…read morepurchases. This latest purchase was not a similar experience. I went in looking for a small coffee table and found one that is glass/metal/wood. It was just the right size and matches the end tables I had bought a year ago. It was a good price, so they suggested that I just pick it up at the store when it arrived instead of paying almost $100 for delivery. In the past, I have had my purchases delivered and they arrive in one piece and are placed where I want them. This latest purchase made my head spin....is this now IKEA??? I arrive and am directed to the back for customer pick-up. The guy loads a box into my car. I bring home about 100 lbs. of coffee table PARTS!!! What??? The instructions say I will need to furnish my own screwdriver, they even have a picture of a good old standard screw driver;...so I go to my toolbox and get one. Part of the assembly ( an hour of IKEA-like hell ) is to screw the wooden panel into the frame. There are no holes or starts of holes in the wood. It would take a young athletic person with a LOT of muscle to put those screws into that thick hardwood panel by hand with a standard screwdriver. Sheesh. I am neither young, nor athletic. The metal pieces that are labeled with letters A, B, C, D are labeled with stickers that don't peel off. I tried soaking them off with a damp towel, but the adhesive is still on there. Can I use acetone or Goo Gone on them?? I have no idea. It could very well ruin the metal. I cannot predict....so I leave them as they are. I get my power screwdriver out and attempt to assemble this coffee table. But, because of the plethora of right angles, one cannot drive the screws straight in through the holes in the metal brackets and into the wood panel. It is not possible. The screws, then, end up at a slight angle and are not flush with the surface once they are all the way in. By the time I am done getting the pieces out of the packaging, assemble it as well as I can with the resources I have; I was quite ready to throw the thing on to the fire pit and burn it. Haverty's needs to put signs on all of the furniture that requires the customer to assemble it. I would have NEVER bought this piece if I had known. You are going the way of IKEA and it's not a good look. I'm in my early 60's. I deserve, as your customer, to be warned. I thought I was shopping in a fairly classy furniture store. I guess not-so-much anymore.