I'd rate them 5 stars if they would just take my money. But they don't seem to want to do that…read more For emergency repairs the company is fantastic, they're same-day service and super reasonable on repair prices both parts and labor. I've sent them two emails and called them requesting a quote on a new HVAC system. I've been literally begging them to take my money because I also asked the repair people to give me a quote. They said to call the office. They won't. When I called the office they said I had to send an email - I sent a second email. No one replied. If you need service they're fantastic. Given how reasonable the service prices are I can't imagine they wouldn't want to make that up by installing a new system but I guess they're ok with a service-only business. If you need to buy a system you're going to need to find another company.

Was referred to this company by several members of our mobile home park, some have been here for…read moredecades. Was able to get next day service in Alamo. Robbin the tech was happy and comfortable and fun, and made quite an attempt to befriend my dog. He's relaxed and polite. Ended up cleaning and testing the HVAC unit, and cleaned it out with the garden hose. He didn't try to sell me more Freon or any other services. My dog and I visited with him through the window as he did his work. He checked wires several times. He also checked the filter set-up I have. After he finished, it already felt quicker to cool down. Told me info about manufacturing of mobile homes, and when insulation became mandatory. He visited a bit, sharing info about the dogs in his life. $60 service call. Good service, decent price, no stress, no problems. Well recommended!

Excellent service and good prices. I would hire Step Electric Pros again for my future electrical…read moreneeds.

very prompt service, courteous and excellent service. very professional . recommend to anyone…read morewithout any hesitation.

Our name is Juan SILVA and Rocio s f e , we live in our house for 10 years and the 3 times Johnny…read moreservice has come to our home , it has been excellent service same day service, very respectful and reasonable price, thank you his service was on 5/13 /2026

I had Johnny's work on my AC twice with great results! First they came in to do a recharge when my…read moreAC wouldn't cool and I was charged a very reasonable price when compared to what Sears cost a couple years earlier. About three weeks later I had a similar issue and I called them back to troubleshoot the problem. While most AC guys would immediately move to suggesting a system replacement they quickly found a rusted filter near the outside compressor that they were able to change. Their great service probably saved me thousands their competitors would have charged and the recharge along was almost half what Sears cost me. I would recommend Johnny's.

They troubleshooting my electrical problem and was in and out! I will use them again.read more

We had a serious electrical emergency at our house that almost caused a fire and these guys dropped…read morewhat they were doing on a Friday night and came out right away like a team of Navy Seals and worked through the weekend to fix our issue and get our power back on before the food even had a chance to go bad in the fridge! They are professional, focus on high quality, and gave a fair price. They did everything they said they would do, when they said they would do it, and the outcome was even better than I expected. I could not recommend them more! These are my new go to guys for anything electric!

Gator Plumbing has helped me out for the second time without fail. They answered my call on a…read moreSunday promptly told me what time to expect the plumber. I had a water heater problem. I was in a crunch and they were done by 11 o'clock the next morning I highly recommend them their professional keep you in the loop and without a fail are timely.

I had a flooded backyard city told me I had a leak and broken pipe needed to be fixed. I called…read moregator to see if they could look at it and give Me a price to fix it. They said yes and scheduled someone. They came out I showed them the meter, they turned on water and said you don't have a leak literally 10 minutes. Charged me 140.00. Never gave an estimate, service call fee, nothing. Charged me an hour worth of labor, not professional in my opinion. Be sure to get a price before they come out or 10 minutes will cost you!

While staying at my Parents' house in Brownsville, Texas for a trip the fridge needed to have its…read moreice maker filter replaced. Sadly, every other place that was a national chain was out - and the problem with appliance parts on Amazon is that if you have an issue, it is one of those "oh crap, it's wrong." On a whim, I Googled around, found Aeraci.com and called their office in Brownsville, but that was closed due to COVID so they were working out of their main office only in Los Fresnos - a scant 15 minute drive, and after speaking with Mary on the phone (a consummate professional, kind, and thorough) who was clearly handling phones ringing off the hook. I have spent my time working in commercial appliance sales, so I know how hard Mary was having it at 4:00PM in the afternoon, as it seems their smaller satellite offices were having all phones route to them, and she was juggling incoming calls from much bigger fish than me - though she was thorough, diligent and had my GE part and it was on my way to grab the part. I explained that I had to get gas, I may be cutting it close, though she offered to stay open if I needed. All of this was unnecessary as I had made it in good time, with getting gas, and the small shop was one of those small town gems that you love - simple, to the point, and highly functional. You could easily tell that their business - definitely of the counter-style appliance part variety - was more centralized on commercial B2B though the friendliness, kindness, and sharp nature of Mary at the front was one that welcomed even the DYI crowd. The transaction was speedy and I was most pleased they sold water and chips old-school small town style, and it was fun to support local businesses like this - especially for appliance parts and repair in an era where the larger Lowe's and Home Depots of the world overrun places like Aeraci.com though they cannot replace the care, expertise, and speed. Plus, with folks like Mary manning the desk, any HVAC repairman, handyman, DIY-er will be confident that Aeraci.com has the parts, expertise, or added repair help to get the job done. While I was not able to take advantage of their extensive repair services, I can guarantee everyone in the Rio Grande Valley this - you will be in good hands with Aeraci.com for all your appliance repair needs - large to small, A/C to Refrigerator - the folks at Aeraci.com have it handled. And if you have a minute, swing by and say hi to Mary at their main office in Los Fresnos and feel at home knowing that experts are always a call away.

Fantastic same day service on the dishwasher. Problem was quickly analyzed and promptly fixed…read morewithout issue. So happy to have found a reliable appliance repair near my house. Will definitely use these guys the next time I need help.

02/1/2024 I called today and fumbled over my words,…read moretrying to explain what my plumbing issue was when shouted at that they were going to kill me and not to call back. I'm assuming he thought I was a spam caller and hung up on me. I tried to call back. I was blocked. Also try to leave a text stating I was a new customer was absolutely uncalled for and very unprofessional. I would really like an apology. Victor Hinojosa

Great experiences with this company! Raymond has done work for us twice. He is prompt and up…read morefront. We are completely satisfied. L. Garcia

Owen Roofing just finished putting a new roof on our home. The service I got from Eduardo was FIRST…read moreCLASS. He was very professional. The crew was excellent and the roof looks fantastic. A roof job is a major investment and we wanted a trustworthy company and that's what we found in Owen Roofing! Jimmy M. Rancho Viejo, Texas

Very responsive and kept open lines of communications both before during and after roofing work at…read morefamily member's home. Price was reasonable and finished work right on time. Eduardo Owen was very helpful and responsive. Well done!