I had a terrible experience with this dentist's office. I made an appointment for a crown. At the…read moretime I made the appointment, I made it clear that I am a disabled veteran and that I cannot spend more than 60-90 minutes in the chair. I told them I'd schedule a clean and exam at a later date. They contacted me at least seven times by text - and twice by email (maybe more) as well as at least one phone call to either confirm my existing appointment or trying to get me to move it up. I have to drive all the way from Las Cruces - plus arrange and pay for a dog sitter so I cannot just come on a moment's notice. I made it clear that I wanted to keep my current appointment. They still contacted me at least one more time by text to remind me of my appointment and at that point I just blocked their number. So I paid for a dog sitter, spent money on gas, drove in from Las Cruces, arrived at the 1:30 pm appointment at 1:15 as requested - and the place was a ghost town. Nobody around. I ring the bell and a woman comes out to tell me she'll be out in a moment. 15 minutes later she comes out as I realize she was in the back office chatting with a friend. So she verifies I have an appointment and then seems to be unsure of my insurance situation. We emailed our new insurance card to the office around the first of the year using their contact form on their website. They called me about insurance and wanted to know who we used. I told them we emailed it and they said they didn't get it. So I emailed again and to be safe texted the info to them. A read receipt shows they got both the text and the email. When I walked in this afternoon they acted like they still didn't understand what my insurance was. Very annoying to be asked over and over and over. But I gave them the card. Then the woman said I would be getting my exam and hygene first and then my crown later. Seriously? This was very disturbing because as I documented above I told them multiple times I just wanted the crown done. They said I'd have to wait until 3PM to get the crown done so that meant sitting around nearly two hours to wait for the procedure. My dog sitter had to go to her other job at 4PM so that wouldn't work. I wasted two+ hours of my time - gas for my car - the $40 dog sitter fee - all for nothing. The communication and customer service here is the worst I've received. The woman at the front desk was arguing with me as if I didn't know why I was there. I will never go back and I'd say that if you want to visit - make sure you document everything because it may end up being different when you get there. Also prepare to be texted over and over and over and over and over and over only to possibly find out that they still don't have it right. Not recommended.

From the owner: At Advanced Dentistry of El Paso, patients are welcomed into a sophisticated environment where…read moreadvanced technology meets compassionate, tailored care. With services spanning routine maintenance to full-mouth restoration, the team focuses on delivering precise, comfortable results using modern techniques and state-of-the-art tools. Each visit is guided by a commitment to excellence, clarity, and lasting smile confidence.

Ayer día 28 de Mayo fui por unas coronas para mis dientes de enfrente (2) y me atendieron…read moreexcelentemente bien el Dr.Lam y Frank, tomaron todo el tiempo y precaución de que yo estuviera sin dolor y que quedara completamente satisfecha con el resultado. Recomiendo ampliamente Rio Grande Family Dental. Que ede muy contenta y sonriente

From the owner: Rio Grande Family Dental is pushing to become Socorro's number one dental office. We're here to…read morehelp promote dental hygiene and our friendly staff members specialize in comfort and education. We accept most insurances and are always accepting new patients.

After leaving Active Duty, I wanted to find a good dentist I could go to. I scheduled an…read moreappointment for a general checkup with Smile Luv Dental and was extremely pleased with their wonderful dental center. The staff and assistants where very friendly, curtious and professional. My new dentist, Dr. Bandley, was also super nice, super friendly and very professional as well. He gave me an honest assessment of my teeth, which turned out to be great and in good condition. I'm so happy I found him and his facility, Smile Luv Dental is the perfect dental place for me. I really look forward to my next cleaning there, and I totally recommend others to get a checkup there too. Thank you so much Dr. Bandley and Smile Luv Dental for your great work and service, very much appreciated.

Dr. Bandley is amazing! I took my daughter Melanie in for much needed dental work and I couldn't be…read moremore pleased, he explained all the dental work procedures my daughter was going to need and he was very honest and super helpful, the staff and everyone there was very welcoming. Very clean office, and great protocol with everything going on they're being very careful. Dr. Bandley was gentle on my daughters teeth and very caring, I will be forever thankful that I took my daughter with him and amazed at the work he did on my daughters teeth Thank you Dr Bandley & Staff!

what a Great experience, great dentist,very caring staff the best dental crew ever. Very happy…read morewith the services.

Hands down the best dentist experience i've ever had! The receptionists, the doctor, and the…read moreassistants were all very nice and made me feel comfortable I would highly recommend this location. Matter a fact they all need a raise best customer service ever!

We have been dealing with the billing since August of 2025 with the office manager Veronica Torres…read more We were charged over $8,000.00 for services never rendered. After repeatedly requesting to speak to someone higher than the office manager, we were informed that individual works remotely. Despite months of back-and-forth communication with both the band and Mrs. Torres, the issue was never properly resolved. Finally, we had both Mrs. Torres and the bank on the same call, and it was then the bank confirmed Mrs. Torres had only requested half of that amount to be reimbursed. When we questioned Mrs. Torres as to why she had not handled the matter as she had stated, she remained silent. We believed she had taken care of it as she had promised, not until we received notification from a collection agency.

They still hadn't seen me 30 minutes after my scheduled appointment time. I left…read more They used to be so punctual but I think they're under new management. I got blown up by ads this time around, had to fill out new paperwork even though I'm a returning customer (a year now).