A waiting room any mom can appreciate. Plenty of activities to keep kids occupied. The staff is…read morevery friendly. All procedures were discussed in depth with payment options. Facility is clean and staff seem to genuinely care about patients

This was our first visit. My kids really enjoyed this facility. The waiting room had plenty of…read moreoptions for my kids to interact with and they are all in different age groups. My son loved the arcade area with free games. The exams were quick and you can go back with your children or stay out in the waiting room. That was great because I prefer being in the room with my children. All 3 were X-rayed, examined, and received their cleanings within a hour. The doctor was kind and didn't try to persuade or shame you into paying for costly procedures. He was also respectful to his employees and they seemed to enjoy their job.

After leaving Active Duty, I wanted to find a good dentist I could go to. I scheduled an…read moreappointment for a general checkup with Smile Luv Dental and was extremely pleased with their wonderful dental center. The staff and assistants where very friendly, curtious and professional. My new dentist, Dr. Bandley, was also super nice, super friendly and very professional as well. He gave me an honest assessment of my teeth, which turned out to be great and in good condition. I'm so happy I found him and his facility, Smile Luv Dental is the perfect dental place for me. I really look forward to my next cleaning there, and I totally recommend others to get a checkup there too. Thank you so much Dr. Bandley and Smile Luv Dental for your great work and service, very much appreciated.

Dr. Bandley is amazing! I took my daughter Melanie in for much needed dental work and I couldn't be…read moremore pleased, he explained all the dental work procedures my daughter was going to need and he was very honest and super helpful, the staff and everyone there was very welcoming. Very clean office, and great protocol with everything going on they're being very careful. Dr. Bandley was gentle on my daughters teeth and very caring, I will be forever thankful that I took my daughter with him and amazed at the work he did on my daughters teeth Thank you Dr Bandley & Staff!

They are beyond friendly and kind people here. Like they truly care about your kid. The office is…read moreclean!the wait for your child to have surgery is long but they work with you and got Me in a month and a half early!

My little one needed to have 2 teeth extracted under anesthesia and the office was so helpful and…read moreresponsive during the whole process. Dr. Amir and staff front of house and back of house was wonderful. Definitely recommend this office.

Absolutely the best care for children! Dr. Vera' patience and gentle care is incredible. The…read moreassistants passion for making sure your kids feel comfortable is amazing to see and the front desks knowledge with making sure we don't have to worry about any of our insurance doubts is the reason why we will always recommend Dr.Vera and his team to everyone ! We Love Dr Vera and his team

I was about to leave before my scheduled appointment because my son and I had been waiting over an…read morehour past our appointment time. Once we got in, everyone was very professional and my son felt comfortable with all of the staff which isn't common. I'll keep going as long as they can keep wait times down in the future.

I took my 3 year old to the Dental Ark and I was not happy! They didn't let me in the room with him…read moreand after sedating him and not being able to do the work, they still charged me for the sedation! They said we would need to take him to the hospital to put him under so they can do the work which would have cost about $4,000. I went for a second opinion to the Smile Center For Kids and what a difference! So much better customer service with myself and my son. He let them do everything without extreme measures. They were friendly, attentive, and patient. Most importantly they said my son didn't need as much work as the Dental Ark said he needed. They did the same with my 9 year old. They said he needed more work than what he actually needed. My 9 year old had 4 crowns put in at the Dental Ark a year ago. Makes me wonder if he actually needed so much. Don't take your children here! They are not patient, they don't allow you to be in the room which is very weird, and they want to overcharge! Also, expect to be waiting here for HOURS!

Dr Jennings and his staff are friendly, knowledgeable, and competent. The games they have for…read moretheir waiting room are also fun. My kids have enjoyed going here for their dental care for the last several years. I highly recommend them.

The dental assistant was great when he brushed my grandsons teeth, as billed as a cleaning . My…read moregrandson is 2 1/2 ands this was his first appointment. The Dr didnt introduce himself. The DR , Dr Payne was agrgessive and not gentle. My grandson had his mouth open for the exam but i guess the dr was in a rush and yanked his mouth further. All he had to do was ask my grandson to open bigger. I thought this place supposed to be catering to children, not just with all of the games but with gentle patient care. The rest of the team was amazing and a great surprise to get ice cream after the appointment.

Overall, I won't be back to this office. I understand that offices are doing the best they can…read morethese days but you reach a point where poor customer service is inexcusable. Reception and front office was rude when I first arrived. Yes, we are all stressed but you don't have to be disrespectful. My cleaning was sub-par and probably the worst I've ever had. They have a crazy credit card payment system and they may have charged me twice because they thought it didn't go thru. The doctor was very thorough and I felt comfortable with working with him. Last, since I will not be returning, I asked for my medical records to be sent over to the new office. Good luck with that process as they won't answer the phone or respond to emails. It will take at least a week to get them transferred over according to the person who handles that process. Don't be fooled by the low intro prices they offer, it's not worth it and the other charges can get expensive quickly.

Short version: SMILE HEROES IS AMAZING. A++++. Highly recommend!!!…read more Long version: Just moved to the area and two weeks ago, my three year old son woke up with his face, swollen on the right side. Needless to say, it was a trip to urgent care because it was Sunday and there were no dentists open. He had an abscess tooth. Antibiotics were prescribed and we were told to watch throughout the day to see if the swelling went down or grew worse. By the next morning we were noticing a slight worsening and so on the the E.R. we went. (I preface all this to give you the best picture of a family, scared for our little boy and unsure what to do or where to go). The E.R. doctor told us to get a dentist, right away. Here I am, completely at a loss. I do a quick Google search and there is Smile Heroes with top ratings and stellar reviews. "Sure," I think, "this is the internet. It's easy to pad the opinion to get clients." I called to gauge the atmosphere and was greeted by a friendly receptionist. More than that, I explained my son's dilemma and she was legitimately concerned and intent on getting us in as soon as possible. I'm feeling better. Here's at least one person who seems to care and not put on the clinical robot facade. Okay. Onto the Dentist... WHICH WAS AMAZING (two times amazing!) First off, the setting is brilliant. The dentists have made the place to be a sort of gaming center, which immediately engaged my children and stifled all those 'scary dentist fears'. The kids played, we filled out the paperwork in peace and the staff was incredibly helpful. My wife was able to go in the back with my son. The dental assistants were very gentle with him and with her concerns. And then Dr. Pham was in to see them within a few minutes. He was very kind and thorough in his examination. He identified the problem and recommended we get my son in that very evening to take care of the tooth. So my wife comes back that night with my son and he is happy to go back and play! Unfortunately for him, there was not much play, because the dentist was incredible efficient in getting him back and settled in a room where my wife held him while a movie played. All my wife's questions and concerns were addressed. The procedure was extremely quick. My son was well taken care of, throughout, and Dr. Pham even called that night and the following morning to check on him. Dr. Pham has a gift of empathy and patience that put us all at ease. He is REALLY GOOD with children. He and his wife even came out to chat with us after our son's check up, just to get to know us. His wife played with our kids while we talked. Such a great couple! I cannot recommend this establishment enough. These people legitimately care, which is unfortunately not something you find in many businesses, today. Everyone on staff is respectful and friendly. Such a wonderful experience. My family is so blessed to have found Smile Heroes.

Terrible!! Worst cleaning we ever had. They did let us come back in to get it done cause it was the…read morefastest least work we've ever experienced in getting a cleaning. She did ask me to please not give him a bad review. I would never go back to them. They get a zero in stars.

I chipped my front tooth on Friday afternoon and looked for a dentist open on Saturday since my…read moreregular dentist wouldn't be in until Tuesday.I called and got an appointment for 11.30. The place is super nice and girls at the front desk very friendly. Dr. Copeland took care of me right away. I was in and out in just a little more than an hour. Highly recommend.