We have been using Hilliard dry cleaners for a few months now, and we are very happy with the…read morepricing and quality of our dry cleaning.

Clothes always look great when returned. I received a text when they are ready, usually in 2 to 3…read moredays. The clerks are very friendly and helpful.

This review is in regards to the seamstress only. I took in a pair of pants to have hemmed. I…read morewaited 15 minutes past my appointment time. She pinned my pants and then I turned around a few times to look in the mirror and said that I wanted to check and see if I wanted to go shorter. She got mad and told me to get out. She yelled at me and said she would not do the job for me because I was being difficult and would be unhappy. I tried to explain that I just wanted to decide if I liked the length and she refused to listen and shooed me away with her hands while continuing to raise her voice and tell me to go. I've always been happy with the cleaners and Vinny is always friendly. I wish he had been there to witness this scene. Needless to say, I will not be back.

This dry cleaner has completely ruined multiple nice garments of ours. They ruined a cashmere…read moresweater. They ruined dress shirts. Don't expect them to take accountability, fix or repair anything, or cover the cost of the clothes they ruin. They have literally returned dress clothes with BRAND NEW STAINS on them that weren't there before. Never go here. They owe us thousands of dollars in ruined clothing

Very expensive! They don't tell you the price until after it's been cleaned and you go to pick it…read moreup. You're better off going somewhere else that is upfront about their prices. $40 for a winter coat! Swan does it for $25. Sadly, I will never return to this business.

Great service and quick turnaround time. I've had dry cleaning and tailoring done. Reasonably…read morepriced and they do a nice job.

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

I had my shirts laundered here for over 20 years. Not a good experience anymore. The shirts started…read morecoming back wrinkled - I had to press them after I got them back. Then they started losing shirts - 4 or 5 shirts over a year - with no explanation or excuse. When I told them I wouln't be using them anymore, no one even called me to ask why. Clearly, they don't care about customers or customer service.

My fiancé got stains on her shirt before our engagement photo and they were able to get it out and…read morewe cannot even see where the stain was! They were super friendly and responsive and were able to get us in quickly!! We can't thank them enough for helping us avoid a disaster for our engagement photos!

used them for years and in the same order had two shirts tear that were NOT TORN when I gave them…read morefor pickup. Accepted zero responsibility. They're reliable for pick up and drop off but wow, after like 4 years of 2x weekly pickups, terrible reaction for a long term customer.

Short notice call, was upfront with an expectation and time limit. May be slightly more expensive…read morethan other dry cleaners but we are talking a couple of bucks. Service was good, not the friendliest but you're there for a service and that is exactly what is delivered in a timely manner. Will go back for sure.

Carol is the best! She is friendly and helpful. I am still learning the automated system but trust…read moreCarol to take care of my dry cleaning needs.

They ruined a $150 white blazer. Came back with large gray blotches on front and back and overall a…read moredingy yellow gray tone. Offered me $25 because they found a used jacket of same brand but totally different quality, unlined on thredup resale site.