They were responsive to my need quickly and have so many options to show you! They can show you…read moreexpensive options and the least expensive ones, too.

These guys have the flooring contract for the local Costco…read more Everything from beginning to end went super smooth. The salesman came out with samples and we sat in my backyard going over stuff. No pressure. Didn't try to sell me the most expensive thing. The rug I liked, a gray berber, was less per square foot than I was expecting. Set everything up. Crew showed up on time, had me approve the rug to make sure iit was what i ordered, then got to work. Had it done in a few hours and it looked great!

We found our shower tile easily. The specialist, Eileen, was a joy to sit down and chat with while…read moredeciding between our last two materials. She was pleasant, didn't pressure us, but gave us honest information based on our concerns. Wonderful experience.

Is there an option to leave zero stars?…read more I spent over $5,000 on flooring that was sold with a "lifetime warranty." After installation, I started noticing multiple cracks, eventually up to ten across the floor, so I filed a warranty claim. I followed their entire process, including having an inspector come out, only to receive a report that made no sense. The claim was denied based on "improper installation," specifically stating the flooring was installed flush to the baseboards. That's simply not true. A proper half-inch expansion gap was left, exactly as outlined in the installation guidelines. Frankly, once they sent out their inspector, it became clear the outcome was predetermined. Instead of standing behind their product, they looked for any reason to deny the claim, and they found one. What's most frustrating is that I had flooring installed in the same home, using the same method, for five years without a single issue. The only thing that changed was the product color and brand, which strongly suggests this is a product defect, not an installation problem. Bottom line, don't put much faith in the "lifetime warranty." In my experience, it doesn't mean much, and the company will not stand behind their product when it matters. The flooring brand was NuCore. I will not be using them or this retailer again.

Adam handled everything and was great about going over everything to expect in advance. Highly…read morerecommend!

Floors for Living - Extremely Disappointed and Still No Resolution…read more I don't normally write reviews, but I feel I have no choice after everything we've been through with Floors for Living. When our floors were first installed, I noticed they were already bowing up. I raised my concerns with the manager, explaining that the subfloor wasn't properly leveled. He reluctantly came out to inspect and assured me the floors were fine and covered under warranty if issues ever arose. At about a year and a half, the floors started to separate badly. The edges cracked and broke off, exposing sharp plastic that cut the feet of my 3- and 7-year-old children. The seams are now so raised that they pinch the bottom of your feet when stepped on. Despite the obvious safety hazard, no one from Floors for Living would respond until I physically went into the store. They eventually sent someone out--but it was just a subcontractor. He cut out a few planks from the middle of the floor, snapped some photos, and left. I never heard anything back. Later, a third-party inspector--sent by the flooring manufacturer, not Floors for Living (and without my knowledge)--came to inspect. He was professional and knowledgeable and ultimately confirmed exactly what I had said from the beginning: the subfloor wasn't properly leveled before installation. Since then, I've tried repeatedly to get answers. I've called and texted Adrian, who has done his best to help, but he's clearly not getting any support from management. I've been told for weeks that the District Manager, Sterling, would call me "tomorrow." That call has yet to come. The store manager, Adam, hasn't even reached out once. This entire experience has been frustrating and deeply disappointing. More importantly, it's unsafe. I would expect the safety of customers--especially children--would be a top priority. Sadly, based on my experience, that doesn't seem to be the case. Floors for Living, I'm still hoping for a resolution.

Looking for a green tile to match our countertops. The Tile Shop had a much better selection of…read moregreen (than Floor and Decor, plus another business we had gone to). Hayley was very helpful in showing us tiles in green, and helped us match floor tiles so we ended up with exactly what we were looking for. Start here before going to other tile stores, you will probably find this is a "one shop stop".

My wife and I came in with specific needs. The manager Veronica Bland assisted us. This woman knows…read moretile and the best methods of installing it correctly to get the best results!!! She was friendly and knew exactly what we were looking for, was able to locate it in her store and then offered her advice on installation. I highly recommend speaking with her if you need tile!!

Really nice experience at this LL store. Employees were ready to help and give advice on how-to…read moreinstall and maintain. The Manager (I think her name was Magen) was extremely helpful and went out of her way to find the amount of flooring that we needed in LL area stores because they didn't have the amount we needed. We had some issues and had to change our order and it was VERY easy to do, Magen handled it over the phone without any problem.

Paid to install Core Luxe flooring. Started coming up and chipping up all over house within 6…read moremonths. Took months. They sent an inspector out and they said it was due to moisture. There is obviously a product problem and not moisture problem seeing all the bad reviews on this product. Terrible company with terrible products that doesn't back their work.

The team did really great at assessing our complex attic space and building the sub flooring we…read morerequested.

Carlos and his crew did two rooms of luxury vinyl flooring and it was seamless: they were not only…read morepunctual but early and fast; they were professional and polite; and in the end, their pricing was very reasonable and fair. I highly recommend this company for all your home renovation needs; they are amazing!

We purchased carpet from this store back in February, 2017. I couldn't have been happier with the…read morework they did. I was very, very satisfied with this store compared with another store in Friendswood FM 518, that I had done business with before (that store really upset me). The other store had a hidden price that makes the carpet price way higher than you would expect. The representative I dealt with from Flagship Floors was Ms. Rina. She was very polite and helpful. She tried her best to make us happy, from the price perspective all the way to scheduling the carpet installment in our house. Everything went smoothly. The guys who did the carpet were great as well and they were very thorough in working every detail. After they were done installing our carpet, Ms. Rina followed up with us to make sure that we were satisfied with their performance. To date, I have had so many compliments about our carpet, from our family and friends who have come to visit us. The carpet is so nice and it was a good price and great quality.

Great people, great company and excellent products and service. I have used them many times. Never…read moredisappointed.

Prestige Granite and Flooring have always been professional and always do an outstanding job…read more Gustavo and Ricky always go above and beyond to help us and our customers. Thank you guys! DR Services