With the long rebuilding process most of us are still enduring from Hurricane Harvey, My Flooring…read moreAmerica, made our carpet buying and the installation process one of the most pleasant. When I first visited the Webster store a few months ago, Jennifer H was the salesperson who spent over an hour with me going over carpet options for our bedrooms. I could not make a decision at that time and decided to do more research and cost comparison. I returned a few weeks later and spoke to another salesperson who was just as patient and knowledgeable and helped me with answering my questions and offered to have Jennifer contact me because she was out that day. True to their promise, Jennifer contacted me and offered to bring samples of the carpet I was considering for an in home consultation. Jennifer is the best!! She is so patient and sweet. She spent so much time helping me make sure I picked the perfect color scroll carpet for our master bedroom. I would highly recommend My Flooring America to everyone. I price compared with several companies and found their prices to be the best and their salespeople are awesome! I never felt pressured to buy the most costly carpet- in fact, I was recommended a less costly option for our young daughter's bedrooms that was just as nice. They seem to genuinely make their customers best interest a priority and I truly appreciated this-ESPECIALLY during this long, stressful rebuilding process. Our carpet has been installed and looks and feels awesome!! Thanks Jennifer and My Flooring America, for helping our home feel like home again!!

They were responsive to my need quickly and have so many options to show you! They can show you…read moreexpensive options and the least expensive ones, too.

We found our shower tile easily. The specialist, Eileen, was a joy to sit down and chat with while…read moredeciding between our last two materials. She was pleasant, didn't pressure us, but gave us honest information based on our concerns. Wonderful experience.

Is there an option to leave zero stars?…read more I spent over $5,000 on flooring that was sold with a "lifetime warranty." After installation, I started noticing multiple cracks, eventually up to ten across the floor, so I filed a warranty claim. I followed their entire process, including having an inspector come out, only to receive a report that made no sense. The claim was denied based on "improper installation," specifically stating the flooring was installed flush to the baseboards. That's simply not true. A proper half-inch expansion gap was left, exactly as outlined in the installation guidelines. Frankly, once they sent out their inspector, it became clear the outcome was predetermined. Instead of standing behind their product, they looked for any reason to deny the claim, and they found one. What's most frustrating is that I had flooring installed in the same home, using the same method, for five years without a single issue. The only thing that changed was the product color and brand, which strongly suggests this is a product defect, not an installation problem. Bottom line, don't put much faith in the "lifetime warranty." In my experience, it doesn't mean much, and the company will not stand behind their product when it matters. The flooring brand was NuCore. I will not be using them or this retailer again.

Adam handled everything and was great about going over everything to expect in advance. Highly…read morerecommend!

Floors for Living - Extremely Disappointed and Still No Resolution…read more I don't normally write reviews, but I feel I have no choice after everything we've been through with Floors for Living. When our floors were first installed, I noticed they were already bowing up. I raised my concerns with the manager, explaining that the subfloor wasn't properly leveled. He reluctantly came out to inspect and assured me the floors were fine and covered under warranty if issues ever arose. At about a year and a half, the floors started to separate badly. The edges cracked and broke off, exposing sharp plastic that cut the feet of my 3- and 7-year-old children. The seams are now so raised that they pinch the bottom of your feet when stepped on. Despite the obvious safety hazard, no one from Floors for Living would respond until I physically went into the store. They eventually sent someone out--but it was just a subcontractor. He cut out a few planks from the middle of the floor, snapped some photos, and left. I never heard anything back. Later, a third-party inspector--sent by the flooring manufacturer, not Floors for Living (and without my knowledge)--came to inspect. He was professional and knowledgeable and ultimately confirmed exactly what I had said from the beginning: the subfloor wasn't properly leveled before installation. Since then, I've tried repeatedly to get answers. I've called and texted Adrian, who has done his best to help, but he's clearly not getting any support from management. I've been told for weeks that the District Manager, Sterling, would call me "tomorrow." That call has yet to come. The store manager, Adam, hasn't even reached out once. This entire experience has been frustrating and deeply disappointing. More importantly, it's unsafe. I would expect the safety of customers--especially children--would be a top priority. Sadly, based on my experience, that doesn't seem to be the case. Floors for Living, I'm still hoping for a resolution.

Looking for a green tile to match our countertops. The Tile Shop had a much better selection of…read moregreen (than Floor and Decor, plus another business we had gone to). Hayley was very helpful in showing us tiles in green, and helped us match floor tiles so we ended up with exactly what we were looking for. Start here before going to other tile stores, you will probably find this is a "one shop stop".

My wife and I came in with specific needs. The manager Veronica Bland assisted us. This woman knows…read moretile and the best methods of installing it correctly to get the best results!!! She was friendly and knew exactly what we were looking for, was able to locate it in her store and then offered her advice on installation. I highly recommend speaking with her if you need tile!!

Paid to install Core Luxe flooring. Started coming up and chipping up all over house within 6…read moremonths. Took months. They sent an inspector out and they said it was due to moisture. There is obviously a product problem and not moisture problem seeing all the bad reviews on this product. Terrible company with terrible products that doesn't back their work.

Really nice experience at this LL store. Employees were ready to help and give advice on how-to…read moreinstall and maintain. The Manager (I think her name was Magen) was extremely helpful and went out of her way to find the amount of flooring that we needed in LL area stores because they didn't have the amount we needed. We had some issues and had to change our order and it was VERY easy to do, Magen handled it over the phone without any problem.

We recently had our bathroom remodeled, and overall the experience was mixed. On the positive side,…read morethe team communicated well throughout the process and was responsive whenever we had questions or concerns. They also stood behind their work and made sure to come back and fix issues that came up, which we appreciated. However, it did feel like not all of the workers were fully qualified for the specific tasks they were assigned. There were a few mistakes along the way that required patching or rework, which slowed things down and caused some frustration. While everything was ultimately addressed, it would have been better if those issues were avoided from the start. In the end, the finished bathroom looks really nice, and we're happy with the final result. That said, I would recommend the company be a bit more cautious about assigning the right workers to the right tasks to prevent unnecessary fixes along the way. Carlos was great and very polite. The price was fair as well. I would recommend this company for a remodel.

Carlos and his crew did two rooms of luxury vinyl flooring and it was seamless: they were not only…read morepunctual but early and fast; they were professional and polite; and in the end, their pricing was very reasonable and fair. I highly recommend this company for all your home renovation needs; they are amazing!

Great people, great company and excellent products and service. I have used them many times. Never…read moredisappointed.

We have used Flagship floors for a total of three projects over the last 5 years. Each time they…read morehave provided excellent service, timely installation and competitive pricing. I am happy to recommend them.

Prestige Granite and Flooring have always been professional and always do an outstanding job…read more Gustavo and Ricky always go above and beyond to help us and our customers. Thank you guys! DR Services