Bottom-Line-Up-Front, Savannah Air Factory is unequivocally a 5-Star HVAC Company! We all know how brutal the heat can be here in Savannah. This company came to the rescue and really saved us. We purchased a TRANE XV20i from Old Coast Heating and Air Conditioning in 2018. The system is now 8 years old. The service we were receiving from Old Coast was overpriced, they sold us marked up parts, to include a replacement lightbulb for our RGF REME HALO-LED Whole Home In-Duct Air Purifier and would always upsell me during regular maintenance visits with adequate at best service. Additionally, we know now the $27,000 system purchased from them was not installed properly either. *********************BUT NOW???**************************** We switched to Savannah Air Factory after all our neighbors recommended them. They are now our maintenance company and our go to for all our HVAC needs! This company, undoubtedly, has better prices, service, and competency. They have an emergency number and a technician on call after hours (912) 944-8226. James was on call and he came out to fix the system temporarily so we could make it through the weekend until it could be fixed. Monday morning, I phoned their number (912) 665-6898 and spoke with Kaitlin. I explained our issue and that the system was down and she sent out Darren right away. Darren identified the problem, came up with the solution, and contacted TRANE Technical Support to verify it was the correct resolution. He accurately diagnosed a complex set of issues, including a failed evaporator coil, a refrigerant leak, step motor improperly seated, and sensors not set properly. Now, the system is running perfect, the way it was designed! Despite the extensive repairs needed, they handled the emergency seamlessly. They secured all the necessary parts immediately under warranty at no cost, offered transparent pricing for labor with no hidden fees, and replaced everything with absolute precision. Darren is a consummate professional, efficient, and very knowledgeable. They repaired the leak with a new coil, charged the refrigerant, and got our system running perfectly. Within no time, our home was ice-cold and comfortable again. Their emergency service is fast, honest, and high-quality. My wife and family are so grateful for their quick response and highly recommend them for any AC crisis! THANK YOU Darren, James, Kaitlin, and the whole team at Savannah Air Factory! read more

Hunter came out and spent a lot of time trying to find a leak in our system, God bless him. He was very friendly and professional. Hunter answered all of our questions and was a pleasure to work with. He was very thorough and checked every nook and cranny until he found what was wrong with our system. Thank you so much Hunter for your time and professionalism. read more

Jawan came out and performed my yearly maintenance. He was courteous and professional and made certain that the units were operating well. The price for the work that I got was well spent. read more

Quick response, good customer service as well as excellent, & knowledgeable staff and service reps.

I am grateful for thé informed technicians with respectful, polite manners and extra care. They are not selling me. they are helping me. all the difference in comparison to the other company I had. good rates. I am pleased. read more

We just purchased a home that is less than 2 years old. The previous owner did little to maintain the house so we wanted to have the HVAC checked out before it gets cold. The lady that set the appointment up was very nice and scheduled us a day away. On the day of the appointment, the Tech was scheduled between 12:00 and 3:00. I received a call from Darren (HVAC TECHNICIAN ) before noon to advise me he was running ahead of schedule and asked if he could come by early. Darren was very polite, listened to why we called him out and went upstairs to check the unit. He reassured up the unit looked good, vents all correctly placed and then he tested the system and let us know everything was testing out good. After Darren replaced the air vent, he went outside and checked everything. Within 1/2 hour, Darren was in and out. He never tried to up sell any extra items. I actually ask him about a maintenance plan and because the annual cost was so reasonable, I signed up. This company came reccomended by some of my neighbors and I am so glad I called them. My new go to for heating and air. read more

I have reviewed Savannah Air Factory in the past with 5 stars. I would be remiss if I did not repeat that 5 star review again today. Darren came to our home last week and evaluated a problem. Today, he and an assistant completely fixed the problem, working in an extremely hot attic. I highly recommend Savannah Air Factory. The entire staff is professional, respectful, knowledgeable, and polite. Thank you also to the front office staff that schedule the appointments and call you when a technician is on the way. It takes a team and Savannah Air Factory is the best! read more

Savannah Air Factory is customer oriented and works to ensure customer satisfaction. the technician (James) is very knowledgeable and friendly. A big Thank you to Savannah Air Factory and James! read more

Great service. Arrived on time, very pretty professional and Brock cleaned the clogged parts of my HVAC and fixed my flooding problem. Stayed to make certain HVAC would cool and not flood. Very positive experience. I will be a loyal customer. read more

I have nothing but great things to say about this business!!! Twice they have serviced my ac unit and I am grateful and completely satisfied with price and service! They are so polite and ,for lack of a better word, real. They are forthright and honest. I highly recommend them here nd everywhere I go! read more

We bought a Lennox LRP16 from SAF to replace our 30y. old unit which died in July 2021. The Lennox arrived when they said it would (no unexpected shipping delays). The installation went very well. They were careful, neat, and thorough. They had a crew of 5 guys lift the unit (435lbs) over some shrubs. They also ran wire for a new thermostat going in a new location. We are very pleased with Savannah Air Factory. read more

Savannah Air Factory - Heating & Air Conditioning/HVAC Near Me - Savannah, Georgia

I got 3 estimates and Savannah Air was by far the lowest bid. I was also able to get 18 month no interest finance. From the initial bid to the installation they stayed on top of my Hvac installation. Great service great product. I highly recommend!!!! read more

Said that our existing ductwork needed to be completely replaced so we trusted them, we then had a major water leak because of their negligence to install proper overflow switches, and a proper condensate drainage pipe, they're taping job of the ducks was so poor that we discovered many leaks, photos have been posted, they did volunteer to redo that, but our problems persisted, they are understaffed and have a very limited understanding of current Lennox systems such as S30, we overheard the supervisor speak to headquarters and admit that he was not familiar with our system, this is after they lied and told us they were, they sent a new tech to do our service and the guy had to come back several times to fix what he had broken during his tune up of our system, obviously more complicated than he was accustomed to, after water damage to our first and second floor, we kept trusting them but later found our pipe continued to leak water and they did not thoroughly clean it like other companies do, we have since switched to a new company and it is the difference between night and day. Be careful when choosing this company and best of luck. read more

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They did a great job. We had a miscommunication on work done but they came back right away and made the necessary changes. They are very professional. When they returned to do a final check up they even alerted me to a leak in my roof. I couldn't ask for better service. read more

This is my second review of this company. They are great. Because of their response the first time, I called them to replace my old AC. They did it for a very reasonable price. They were professional. And get this.... a month later they called to do a quality check! When have you ever had a company come back to do a quality check? Me? Never in my life. read more

Can't say enough good things about this company. Have gone out of their way many times to make sure I was taken care of. Best service and best prices hands down. All of the technicians are knowledgeable and honest. read more

After my heating systems went out during a cold spell, one of our friends recommended Savannah Air Factory. I call them and the within a couple of hours at repairman showed up and spent a good deal of time and effort to locate a wiring problem. The next day I received a quote for the fixing the problem. This is what I call service and I would recommend this company over and over! read more

My heating and air unit went out and I called Savannah Air Factory. They came out the next day and installed a new unit. I would highly recommend this company. The two installers, Frank and Thomas were awesome! They were very polite and professional and provided a service with a smile. Thank you Savannah Air Factory. read more

The entire staff at Savannah Air Factory are very professional amazing people. They truly care about their relationships they build with their customers, not about selling you something you don't need. I just referred them to a customer of mine that has her husband currently serving our country overseas & was stressing over having to install a new A/C system. Savannah Air Factory explained to her the process of what was going to happen, showed up when they said they would & they saved her $700.00. I have worked with several HVAC companies over the years & no one even comes close to the standards of professionalism as Savannah Air Factory. Keep setting the level of expertise high in your field you guys rock Savannah Air. read more

I recently purchased a home that had no central a/c and an old floor furnace that was un-operational. I needed a whole system installation. I called five different reputable installers that came recommended to me by different people. Out of the five, two did not return my phone call and the other three performed a walk through and provided me with a quote. Savannah Air Factory came in the lowest and priced for a Trane. The other two installers priced for a Goodman and for a Temp Star. Their professionalism also stood out positively from the other two because they answered my call and came over within the same day, answered my questions, was careful with my old pull-down ladder (to the attic), discussed condenser/air-hander/ductwork placement with me, discussed electrical, and sent me my quote the following day. Needless to say, I chose them. They performed the install the same week, it took 2 1/2 days. The foreman (Dillan) and two workers did the job, the owners (Ray and Jeri) came at the start and the end and stopped by periodically the check the progress. All were courteous, polite and respectful of my home. Further discussions were finalized regarding register locations, return grill location, thermostat location, and interior ductwork routing. There were no decisions made without my knowledge. At the end of the install, Dillon tested the system, showed me the final installation work and taught me how to operate the thermostat. Jeri followed up the next day to ensure that things were running well; he also let me know that he registered my Trane warranty and submitted the paperwork for two rebates that I would be receiving. I am so happy that I chose Savannah Air Factory. If you want professionalism, quality and affordability-they are the guys for the job. I highly recommend them. LC read more

Possibly the best experience we've had with a contractor in all the time we've been in Savannah. I wasn't that excited at the prospect of calling a HVAC contractor. Our 22-yo HVAC system had finally died and I expected a horrendous expense. I called Savannah Air Factory based on their great Yelp reviews, and I could not have been happier. The owner Jeri answered the call and came over to look at our system within a couple of hours. He explained my options and provided a quote for a new system that was considerably lower than some estimates I had received in the past. In addition, he took the time to answer all of my dumb questions and explain the Georgia Power rebate program. I received his quote via email that day and was able to schedule his team to do the install within two business days. The instal team of two were very courteous, friendly and professional, and had the job done within a few hours. They explained when they were coming and going, cleaned up the area afterwards and took away the old, dead unit. They even went the extra mile by taking care of a couple of HVAC-related items that weren't part of the quote. Jeri dropped by to check on the instal. When I called hm a couple of days later about a technical issue, he arrived within 10 minutes to resolve the problem. Professional, fast, good prices and service-orientated! read more

Last September we Ray came and fixed & tuned up our 2 air conditioners after we had been told by another company they had to be replaced. They are doing just fine. Last week they came in to do normal service on our heating units and helped identify where a leak in our newly recoated roof was coming from. After multiple calls and no service from the roofer I called Ray in frustration late yesterday. He is here fixing my roof leak now. Savannah Air Factory goes above and beyond. read more

We hired this vendor for servicing and installation. Unfortunately we had a major issue where condensation water infiltrated our ducts and created a compromise to the system that we needed to fully replace the ducts and reset the unit. The unit was installed incorrectly (based on the resulting issue and two other vendor reviews) without the correct outflow, return size and plenum replacement. We requested that Savannah Air Factory make the appropriate repair. They refused and we had to hire another company to redo the ducts for a cost of $6500. The vendor would not compensate us for any of this, and again, would not make the appropriate repairs. We requested partial compensation, not even the full amount of expense. The unit had serviced by them in December with the issue playing out in June. It was not due to lack of service as Savannah Air Factory puts the blame. In retrospect, their installers damage some of our property accidentally by stepping on it during another install and I know that an even previous duct install they did about 6 years prior, I was later told by a tenant that they were smoking marijuana on their breaks. My biggest issue is not standing by their work on this one... read more

My father-in-law's AC unit had been struggling and failing to work for weeks. He shelled out hundreds of dollars to HVAC companies who told him he needed a new compressor and a new unit, which would cost thousands. I (live in Cali) and called Savannah Air Factory based on its Yelp Reviews, and they sent someone out within a couple of hours. The tech did a thorough review of the system, carefully evaluating all the components. He discovered a small clog which was causing the problem. He fixed it, explained the process, and was kind, courteous, and polite throughout. In situations such as these, the honesty and integrity of businesses mean more than anything. The fact the Savannah Air Factory is fair, honest, responsive, AND very reasonably priced is the best thing we could have hoped for. Thank you to the owners, managers, customer service team and technician for everything you do! We are truly grateful and will continue use your company and recommend you to everyone we know in Savannah. read more

The system was installed the day after closing, I was not in Savannah at the time of installation but could only go by what others were telling. The contractor remodeling my house only had praises for SAVANNAH AIR FACTORY, They returned at the request of the contractor to add new ducts to the master bedroom and bathroom. 5 months later I finally get to see the installation, wow. They really did an excellent job, within a few weeks of moving in they did an energy recovery test. I was lossing a lot of air thru the old duct work, The best solution was to replace the old duct work. They did the duct replacement at a very reasonable price. They worked very closely with the energy engineer to seal the entire system to a 90% improvement. These guys are the best, especially when they also worked with the energy recovery engineer. read more

Savannah Air Factory is great! I trust them because their tech's do not work on commission. I know that they are there to give me just what I need to make sure my heat and ac work and not try to see me something I don't need. I know I am not going to get ripped off. And, their employees, from the office to the tech's in the field, are very friendly and knowledgeable. read more

These guys are good. The price was fair, the workmanship was excellent, and the technicians were cooperative and on time. Couldn't be happier. read more

Glover came out to give me a quote on a replacement system. The quote was reasonable, but I was more impressed with Glover's no-nonsense approach. He also tinkered with my Nest thermostat and electric heating strips free of charge in an attempt to get some heat into my home. I ended up choosing another company for my HVAC system but I have no reservations about recommending Savannah Air Factory. read more

These guys are amazing. The best AC company I have ever delt with. I called for an estimate and they came out that same day; with in 2 hours. I had an old unit that was costing me a fortune. In the summer 500.00 plus, we have cut our bill in half thanks to Sav air factory. When I called and set up the installation they made me an apt for the day I needed. And the installation was great. The guys that did the install were great. I had a faulty part and called them the evening I realized there was something wrong. They were calling me to get out here before I had even woke up. And when I contacted them the told me I was the next call and showed up right away. Fixed the minor issue and I was back in service within about an hour. They are extremely professional, every one I have met from there team. And there prices were unable to be beat. They exceed everyone and exceeded my expectations by far. Thank you guys for all of your help. I wouldn't recommend anyone else. They beat competitor's prices by half, With the unit I was looking for. Thank you so much savannah air. You are an amazing business to deal with. It was the only time I glad to spend that amount of money. Lol. If you don't deal with this AC company, you are not dealing with the right one. They didn't even collect payment until the next day. And one of the owners came out himself checked everything and then took payment. I believe it was Ray. So thank you guys so much. They even temporarily fixed my sisters AC. With no fee for coming out. They deserve 100 stars. YELP, Please do not delete this review. read more

In a word - Awesome. Amazing service from professional, polite technicians on the install of a new Heat/Air unit that they sold me at a great price. Frankly, at the price I paid for the unit/install I was not expecting such top notch service. Definitely went the extra mile, fixing my DRYER vents (not even related to A/C) for the low low price of ZERO! Highly recommended. read more

Called Ray on the recommendation of a neighbor. He was here within an hour even though he was still finishing another job when I called. Checked the system thoroughly and fixed the problem. Super friendly and helpful. And VERY reasonably priced, too! Definitely my new go-to HVAC people!! read more

My home needed a new furnace. This company was on time, efficient, clean, neat and accomplished everything they said they would. How can one beat that? The cost was reasonable also. read more

Awesome is the only available word for this company! I can't even begin to thank them all from Ray and Jeri to the two employees who came to do the actual installation. So very different from another experience I've had with a less than honest HVAC person. Just amazing and so very thankful for their help and assistance! Thanks to all in the company. read more

Savannah Air Factory is the best H/AC company I have ever used! I had a problem for years and no one knew how to help me solve my H/AC problem. One visit from Savannah Air Factory and my house is more comfortable than ever before. The technicians are very courteous and they arrive with booties in their hands to protect my floors. I really appreciate technicians who are courteous and care about my house! I highly recommend Savannah Air Factory. read more

Nice and cool again thanks to our new unit from Savannah Air Factory, Ray Morin& Jerry and crew were amazing from there diagnosis, price conscious options to install! The unit I needed wasn't in stock (I had to wait a whole day..) and they even took the time to bring and install a window unit at no charge to me so I (or should I say the dog) could make it throw our "extremely long" wait and it comes with a 10 year warranty on parts etc! Really up standing guys, great business and I know who will be my go to from now on! Give them a call if you need yours checked on, revived or changed out! Thanks for everything! read more

This company is refreshing. Jeri has always been great at responding calls, emails and even texts. Jen at the office is a pleasure to deal with and they always show up when they say they will. They have had absolutely no hesitations in coming back to do a few adjustments post install. Our house, like many other houses in Savannah, is old and was not a straight easy shot as it wasn't built for HVAC. Where most AC companies would rather take the easy commercial jobs, Savannah Air was creative in problem solving for us and worked hard to install two systems at reasonable prices. At times some things worked others were more challenging, some things had to be slightly adjusted, but they have responded to our concerns and put their best effort into making it right. During installation they didn't "penny pinch" in terms of going the extra mile to change supplies and grills and such until it was done right. They dealt with all the electrical and venting and never required an extra electrician or plumber like other companies. It's nice to work with a company that cares about doing things right and has the right attitude about it. I will continue to use them for my new installs in other rental properties going forward. read more

A very long story, short. In 2007, at the suggestion of a contractor friend, I had a geothermal heating and cooling system installed at my home. It worked well for about five years but then began to display problems that my heating and a/c company at the time (not the installer) attributed variously to water leaks, refrigerant leaks, sludge in the water (ground) loop and a faulty thermal expansion valve. Performance continued to deteriorate, necessitating numerous service visits for outages, and finally reaching the point this year at which the service company did not return my last two calls for help. Disappointing, but perhaps understandable. Turning in another direction, I contacted two reputable local heating and a/c companies to look at the system. Both thought it was not worth trying to fix and each provided me with cost estimates for new conventional split unit heat pump systems. Unfortunately, the estimates were definite budget busters. Finally, I was able to track down and talk with the original installer. He advised me to contact Savannah Air Factory, which he thought was the one company in the Savannah area that could definitely address any geothermal problem. SAF owners Ray Morin and Jeri Boxx came to my home, evaluated the circumstances, and said they would need to return the following day with special equipment necessary to purge the ground loop. The next day, in about three hours, Ray and Daniel Farmer purged the loop and completed other activities with the very happy result that they had the system up and working again. The total cost was under $500, salvaging my budget. All three guys were very friendly, informative, patient with my questions, and knowledgeable. It's wonderful to have found a truly capable company that can take care of all my heating and cooling needs in the future. Thanks so much and well done, SAF! read more