Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

Quick and professional leak fixed. Made sure to check for other possible leaks in bathroom, ect.read more

Very friendly and professional. Very fair price. The techs gave all the information we needed and…read moreanswered all our questions with a great attitude. The fix was completed quickly and we are very happy with this company. We will definitely call them for any future service needs.

Mikey is an island native and very knowledgeable plumber! He responded on New Year's Day when no…read moreone else did! Highly recommend! He was thorough and checked everything to make sure he could locate the leak! Definitely will use him again in the future. Very reliable.

James is wonderful very professional. The whole experience was great Laurie the appointment said…read moreshe was very helpful and they came fixed my faucet and was gone within 30 minutes. It was wonderful experience would use them every time they will be my plumber from now on.

I had Piper Plumbing install 2 new toilets. They installed one on a Friday, used too long of a…read morewater line and did not get it to be tight. I found the leak late that evening, called and they said it would be $300 addt'l service charge to come out yet the same day. Came back on Monday, different person/plumber, made the same mistake, too long of a water hose connector. Left, and later I found it leaking. I ended up buying the correct size hoses at Grayco, installed myself . I paid $320 for the installs, $20 buckets for the connector hoses, then paid Grayco $20 buckets for the 2 correct length hoses. Called the office to express my frustration, was told the owner would call me back.... Week later still no call from the owner. This experience tells me all I need to know about this company

Called on Monday; they said they would be here on Tuesday between 9 and 12. It is now 12:30 and…read morethey are still not here. I have called them twice. First time, they said I was next and it would be minutes. Second time I called, no answer at the office, third time they said it would be 20 minutes. It has been 25 minutes and they are still not here. They said they would call and keep me apprised of their arrival. No call from them; I had to contact them. I'll write more if they ever get here and do the work. I'm having a dinner party and cannot use my sink; blocked up disposal. Rotten service thus far. Unhappy customer in Sea Pines

I called Victory when I discovered mold and dampness behind my clothes washer. They came by that…read moresame afternoon, found the leak and fixed right up. They then put me in touch with a restoration service to deal with the damp dry wall and timbers. Dalton and Madeline were helpful and courteous. I wouldn't hesitate the call on Victory again, though I hope I never have to!

Dalton was very professional and explained everything that he was going to do prior to it being…read moredone. A price was given prior to him starting after he figured out the issue. We would highly recommend this company and its professionalism and punctuality.

Good honest man that felt bad charging me what he did. Company policy. But it was an honest charge…read moreand he did a great job.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

Received quote from another plumber to replace an old 50 gal water heater and Cyle was willing to…read morebeat the quote by a significant amount. His response to emails or texts was prompt and was able to complete the job in a timely manner. Really appreciate the quick service and outstanding price for a job well done. Recommend to others to give him business.

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.