About nine months ago we began an extensive outdoor living space and exterior home renovation…read moreproject with Wallace Construction Group, LLC, which is now nearing completion. We were deep into the phase of considering what we wanted for our new space but not nearly to the point of picking out materials, design, products, etc. Unfortunately, the spring hail storm of 2021 in Hamilton County, IN forced us to pull the trigger sooner than expected. Because I previously owned a home improvement business for some years, I knew enough to interview multiple contractors until I found the one who I believed was made of the same integrity, commitment to open communication, and dedication to quality that made my own service to others a joy and a success. That is why we contracted with Wallace Construction. I'd like to say that our project went completely without fail, but the opposite is the case. While I personally initiated many Change Orders; we also had the misfortune of trying to carry on a large scale project during the perfect storm of the supply chain crisis; rapidly rising inflation; unending lockdowns, mandates, and other issues caused by an on-again off-again virus; and a surge of people doing home improvements with money saved up because of nowhere else to spend it. Our project experienced numerous issues due to shipping delays, material shortages, subcontractor illnesses, bad weather, and the usual gremlins and violations of Murphy Law. The purpose of this review is to point out the superb commitment to integrity that Marc Wallace and Wallace Construction Group, LLC lives by. I knew through all of the clutter that communication would be timely, honest, and forthright when coming from Wallace Construction. Whenever there was an issue with pricing, materials, a subcontractor, etc. Wallace would listen to my concern and if I was in the right, he wouldn't stop supporting my position until I was appropriately satisfied. Wallace Construction delivers the highest level of quality product and will not take on a job that he's not willing to stand behind. Wallace exceeded my expectations on most deliverables and worked tirelessly to correct anything and everything that needed corrected. Another thing I asked of Wallace Construction Group prior to starting our relationship was that they have good documentation, especially when it comes to Change Orders. They were very good at this and it helped a great deal when asking for clarification on details in our large project. My main recommendation for Wallace Construction Group is for them to train and delegate some of the more repetitive and tedious administrative and project management tasks. This would allow them to do more of what they do best. As a prior business owner, I'm proud, pleased, and privileged to say that Marc Wallace and Wallace Construction Group, LLC is the only company I will ever use or that I will ever endorse or recommend. The quality one receives should be equal to the time and cost one is willing to invest. Integrity is priceless. Rick Cook

EDIT: WALLACE CONSTRUCTION GROUP IS THREATENING LEGAL ACTION (PICTURE ATTACHED) DUE TO THIS REVIEW…read more I REMOVED ALL OF THE STATEMENTS WCG BELIEVED WERE "FALSE". MEANWHILE, DENISE WALLACE HAS 1 STAR REVIEWS OF OTHER COMPANIES (PICTURES ATTACHED). I'M CURIOUS IF THESE COMPANIES SENT DENISE A CEASE AND DESIST. I hired Wallace Construction Group in June of 2022 to fix damages from a water leak, which totaled over $41,000. The work was "finished" in June of 2023. It was a long battle with insurance. Looking back, I realize how poorly managed it was with WCG negotiating with insurance. Fast forward 7 months after the repairs were "finished", I deeply regret our decision to hire Marc and Denise Wallace. 7 months after the repairs were "finished", we noticed ants were coming out from behind our oven. Once the oven was pulled out, we discovered the water line WCG installed to the refrigerator was kinked and leaking. It clearly had been leaking for months since mold was present. I immediately called WCG. Marc instructed me to use bleach to clean the mold. I texted Denise pictures of the mold (Jan 18, 2024 text message attached). Marc came the next day to look at it himself. WCG arranged for their plumber, who they originally contracted the work to, to replace the water line. The plumber replaced the water line. He apologized and stated that the water line originally installed wasn't very durable and the water line they usually use must have been on backorder when they installed it roughly 7 months earlier. Weeks later, we bring our newborn baby home from the NICU. I became concerned that the water had leaked behind our cabinets and into the room behind. After inspecting, I found the hardwood flooring had started to buckle and the drywall behind the cabinets was covered in mold. I immediately called Denise. Denise and Marc took no responsibility for the damages. Even worse, Denise explained that mold isn't harmful and that "Marc would call me to further explain". Instead of calling, Marc forwarded me an email between him and his plumber, which gave an overview of their conversation of the damages (email attached). Marc and the plumber decided to make up their own narrative that I was "cleaning behind the oven and I cut the water line" and stated that mold isn't harmful. This was the farthest thing from the truth. Marc was at my house the day after the leak was discovered. The stress that this caused me and my family, while having a newborn exposed to mold, was extremely challenging and difficult to come to terms with after just 7 months since our house was fixed from the previous water damage. I attempted calling Denise multiple times, left a voicemail, and texted her to discuss how we could come to some kind of resolution. Once again, instead of returning my call, she responded via email (Denise's email attached with subject line "Answer to you April 26, 2024 text"). Denise's email stated that WCG replaced our water line out of "courtesy" and that all trade work has a 30-day warranty. This was odd since I worked with WCG for a whole year and no work ever started without payment & a signed contract. The email on April 26th, 2024 was the last I ever heard from WCG. Today we have $47,000 worth of work needing done to put our house back to its normal state. Meanwhile, our baby is being exposed to mold. It's very important to note that the plumber WCG contracted filed a liability claim with their insurance. If everything was installed correctly, why was there an insurance liability claim? WCG offered a gift card in exchange for a review on BBB. I regret writing it. Their $41,000 of work completed held up for 7 months and ultimately caused $47,000 worth of damages. WCG, you caused more pain and stress to our family than you could ever imagine. At a time when we should have been enjoying our newborn baby, we were worried about our house being fixed. We simply want to share our experience to prevent others from making the same mistake we did: hiring WCG

Justin Wentzel arrived at my home today for an exterior painting estimate. Very disappointed with…read morefirst impression. Justin self centered attitude and disregard for just great customer service on the behalf the Sharper Impressions Painting Co. If the job was to small, it could have been communicated in a more respectfully professional manner. The goal was to begin with the exterior painting and have the complete 2 level interior painted. Not at this time. The Lessons, We Learn, from Experience. Phyllis Jackson Fishers, IN

Sharper Impressions did an amazing job repairing my exterior siding and painting my home! The whole…read moreprocess was easy and not one time did they try and up sell me or try to treat me like a "little woman" like so many service companies try to do. The price for the work was extremely fair. The crew that did the work was great, they were efficient with their time and cleaned up everything when they left. The company has been awesome about following up after the work was done and even had someone come out in person and walk with me to inspect the job and make sure I was happy. I definitely recommend this company for your painting needs.

I hired them for a large job. They did a good job although they charged a lot of money. I tried to…read morehire them for a smaller job (and to also fix a minor defect on the previous job) and they blew me off. I understand that painting companies have minimums, but other painting companies were interested in accepting this smaller job. It appears that they are only interested in the big score.

Mike and his team were all incredibly professional and did amazing work. We had done some demo in…read moreour home in order to put new cabinets in, and because of the age of the home and the many layers of plaster, the drywall work that needed to be done was not a huge area, but was incredibly difficult. Multiple other drywall companies didn't want to take the job, but Mike took one look and said "That won't be a problem." In addition to the drywall, the painters got everything exactly right. We had been burned by painters in the past who put colors on the wrong walls, etc., and we were nervous that it would happen again. But we were very wrong! Not a single issue with paint location, and there were no drips or bleed onto other walls. I was expecting to pay a lot more for the amount of work that needed to be done, but it was reasonable and Mike gave me the estimate in person on the spot. If we ever need work done again, they'll be my first call.

Scam, I own several rentals and every job was done incorrectly. Two roofs, electrical, and trim…read more He stole my keys to one house and took my money not returning. Muncie police have been in contacted with no response probably because he's in jail. His employees quit because he wasn't paying them. As I understand, he's in jail for other past jobs. Just don't use, he starts quick and cheap- then will take advantage of you. Please do a background search. Also shook pipes and pulled on wires to get more work. He's is cross eyed with a tattooed cross under one eye so you can recognize. Charles Baldwin, there is a warrant for your arrest in Muncie.

Warning!!! Fraudster!!!…read more charles baldwin quoted a job, but requested me to pay 50% down before starting the job. he also stated in his quote that it would take 3 to 5 days to conplete. i sent him the payment through cashapp on 9/9/2025. after 6 days i checked on the job but nothing was done. he lied about that it was conpleted and came up with all sorts of excuses.As of 9/27/2025 the job has still not be completed. He checked the basement and quoted for some plumbing work. He's lying when he says that the working conditions were not good. He's a sammer and quotedvvery low so that people go for this thief. WARNING: Fraudster!! Summer!! Stay away

Outstanding contractor. He deserves 100 stars. He took down our attic stairs that pulled down, in…read morethe garage, and installed new attic stairs which we purchased on our own. His name is Mike Hennessey and he came with his associate, Jeremy. The new stairs were 160 pounds and the two men, without complaint, lifted it over their heads and got it secured on the ceiling rafters. You will not find harder workers, and their work is top rate professional. They are personable, friendly and extremely reasonable in price. You won't find any contractor with a more serious work ethic and Crosstown Construction is a keeper for life. They will do anything for you - any project you have. They also used their hammer drill to hang a frame for us on our brick wall. We couldn't be happier. This is the one to go with. They are gold.

This company is amazing! I have used J. Demaree's company twice. They are the best construction…read morecompany I have dealt with in Muncie. The owner quickly responded and arrived promptly on both occasions. Jay gave me a reasonable estimate of the time and cost of the work to be done. He tries to save you money by telling you the job can be done by not having a total replacement. How unusual is that these days? His workers scraped and glazed some old windows on my shed so they wouldn't leak. They repainted them, instead of doing a total replacement for me at my stage in life. Jay is also very congenial, open and honest. His company does many handyman services as well as larger projects, like finding a leak in my roof and repairing it. I can't say enough about this company! Jay, Heidi, the receptionist, and his dedicated and well qualified employees are the best! They make you feel like your project is a top priority to them. You won't regret hiring them for any construction needs!!

Barry U. Yorktown, IN…read more We have hired painters for houses we've owned in the Midwest and on the East Coast. Our experience and satisfaction with Abrams Painting is higher than that we've had with any other painting company. Abrams Painting did a beautiful and professional job. They did skillful prep work before applying high-quality stain to our current home. They were prompt and efficient in doing their work and did meticulous final touch-ups, followed by thorough after-job cleanup. We highly recommend Abrams Painting.

i called to ask for a vague idea of pricing and not only did the person not give me a price point…read moreit felt like this place didn't even want my money??? very werid!!!! told me to go to sherman williams and ask them for a suggestion of someone to paint!!!! i wouldn't be ready until july and she just essentially told me uhhh we are booked until july so go find someone else!!! who does that for their business??? there was quick response but it was absolutely inadequate!!! i just wanted the 4 rooms and the stairwell painted in a few months time and the pricing for it!!! literally just told me to go somewhere else!!

We're so glad we chose We Roof Indy for our home improvement projects, which included replacing our…read moreroof, repairing rotten wood trim, painting all the trim, and installing new gutters. From start to finish, the experience was smooth and professional. We were especially impressed with Justin. He was very knowledgeable, paid attention to the details, and was excellent at communication. He clearly outlined what would be done and when, and he was always responsive and happy to answer our questions. When a minor issue did come up, Justin personally came out to fix it. We're very pleased with the results and would happily recommend We Roof Indy to anyone looking for reliable, professional service.

Justin did a great job of guiding the insurance adjuster to the hail damaged areas. His work crews…read morewere friendly, conscientious and very hard working! They had the old roof off and the new one done in 2 days flat. We love our new roof, gutters and skylights and highly recommend Justin and We Roof Indy for work quality, professional communication, patience w our decision making as we picked colors and especially the finished product. A++