After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

So easy to schedule. Work is fabulous and price was great! We just had them put in a new screen and…read moreit was a great process

I called them to repair the glass in our patio door…read more They provided an estimate. There was a mixup on availability of the replacement glass. They worked hard to get the replacement within the time frame promised. They arrived and not only replaced the glass in the patio door, they also repaired a couple of items I had concerns with regarding the door setup. They fixed the door for about 1/5th of what I was quoted for a new door. Great company to do business with.

Excellent Service and Top-Notch Quality…read more I am very please with the new windows they recently installed for me. The quality of the windows is outstanding, and a huge upgrade for my home. + worry free warranty for life! It's great to support a veteran-owned business that truly delivers. Highly recommend!

From the owner: We are a Veteran and Locally owned company founded on the premise of transparency, integrity, and…read moreabsolutely no high pressure sales tactics. We want to provide good advice and information so you can make the best decision for you and your home when it comes to a window or door project, even if that ends up not being Homefront Windows and Doors

Robert and Greg did a great job replacing a large picture window. They did a great job. Windowman…read morecovered window change caused by moisture condensation in original window.

Contacted this company when looking to replace a center-hinged patio door unit. New exactly what we…read morewanted and met with the "sales guy" on July 9, 2024. Wrote the spec, did the paperwork, wrote a check for 50% of the contract and was told 7-8 weeks. One week later, July 17, a guy comes out to measure. Told us 8-10 weeks. When the door was received and we were contacted we were told the install date would be the afternoon of October 8. We got a call just before Noon on the 8th and were told the install could not be undertaken that day. We arranged for the install to be done on October 10th. On the 10th the installers arrived that morning and took less then 2 hours to do the install. I gave them a check for the balance of the agreed upon amount but the screen door was not delivered or installed. There were three other hiccups, all three of which I took care of personally and notified the office of the issues and the fact that the screen door was not delivered or installed. On October 17th I called the office to complain about not having heard anything about the screen door. The next day, October 18, someone came out to "have a look" at the situation. The next morning he returned with the screen door but could not install it because he did not have the track that goes across the top of the door. "We will have to order it." Did not hear anything further so on November 1st I called the office to complain and was told they'd have to order it and they'd have it by Monday. Next contact was a voicemail at 5:44 PM on November 13 looking to schedule the installation of the door. Replied by text at 6:10PM saying Thursday November 14 late afternoon or Friday morning November 15 would be fine. Got a reply text at 6:15 PM saying they would be here "Friday morning between 8:30 - 9:30 AM." Friday morning at 10:00 AM I texted asking where they were, no response, so at 10:07 AM I called the office. At 10:24 AM I received a text saying the install person had needed to run a missing door up to another job in Carmel that had not been loaded onto the truck for that job. The installer that had done the original install arrived around 1:30 in the afternoon and installed the screen door that had been on my patio since October 19th. 18-1/2 weeks! Here's the bottom line. This company, Window Man Inc., is not well managed (sorry, but it's NOT). We love our door, but waiting much too long to get it and then not being able to take advantage of one of the most beautiful Fall seasons we've seen here in Indiana for year and years because of the lack of a screen door is just too much to take. The lack of communications amongst the employees and with the CUSTOMER, lack of proper work instructions for the crews, attention to detail and quality control overall, all spell disaster. I would never recommend this company to anyone.

We had Unique Home Solutions come out to replace our gutters and our roof (and chimney flashing)…read more Since they installed the gutters, we got a discount on the roof and they also removed the gutter covers for the roof work, preventing damage. Also, the roof was a complete tear out, down to the trusses, so I had the opportunity to interact with the roofing team for a few days, and they seemed like good guys. They checked in with me frequently to see if I had questions or saw anything amiss. The products (gutters and roof) are holding up well and look very nice. When we had a problem with rain overrunning our gutter in the valley of our roof, they sent someone out within a week to get a diverter put into place. We have had no further issues with it. Both times they were supposed to come out I did not get any updates from the time I signed the contract to the time the company called to setup the installation date. However, we also don't start paying on the product until after it is installed, so no worries there. (They also weren't emergent fixes, so we could wait patiently.) Both times we also had a salesman who was at our house for 4ish hours. The first time it was a team of two, who, I felt, spent more time socializing than taking care of the business at hand. I had a newborn and had to leave a number of times to nurse and nap her. Additionally, one of these two used my restroom and urinated on the floor around the toilet and did not clean it up. The second sales visit, for the roof, was better, but still 4ish hours long. At this point my baby was older, but we still had to step out to feed and nap her during this visit. This salesman was less pushy, and stayed much more on topic. The sales people do make your repairs seem like emergencies, most likely because they want you to buy the same day, but the quotes are good for a year, so I feel comfortable saying that it's likely you have a least a year to get your fix done. For both services there was a second person who came out to do the actual measurements. Both times this person was very friendly and quick with his work. For both installations the teams were very friendly, very efficient, and cleaned up very well after they left. They provided financing through a smaller bank, and we elected to sign a contract the day of quote, so our information was taken so they could set up the payment plan/account with the bank at that time. We have considered refinancing or moving the loan elsewhere to consolidate our payments, but currently the setup is fine. Overall, I think they are a good company with room to improve. The products are good and the install teams are good too. It seems they just need to do better with their sales staff and customer followup. I would likely use them again.

Do not do business with unique home solutions. They oversell all of their products. Their service…read moredepartment is abysmal. You will wait months for issues to get fixed from installs. The lifetime warranty they offer is great on paper but in practice sucks because of their service department. I've used unique home solutions for a Windows install and a shower renovation. Both of these experiences have been miserable. Their sales team is great and friendly however they oversell on the quality of their product and craftsmanship. All in all you need home solutions is not a renovation company you want to work with unless you want to overpay and wait months and months for service.