Worked with Adam and couldn't be happier with the quality of this business. High quality products,…read morehonest and knowledgeable and great skill!

If I could give this company negative stars I would...I spent $20k on my first flooring project and…read morewhen I contacted them for my next flooring project I was met with Alicia who was rude and unhelpful and Adam who didn't seem to care...I guess if you overcharged enough on the first project you don't care about repeat business...‍...I DO NOT RECOMMEND THIS COMPANY...

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

Working with Knots was a smooth and hassle-free experience from start to finish. Athena took the…read moretime to walk through the project (3 classrooms and an office), provide useful recommendations, and handle all the details, making the process easy for us. The installation crew was outstanding as well. They were professional, efficient, and respectful of our space, keeping the work area clean throughout the project. We are very pleased with the results and would gladly recommend Knots to others.

Great company. Highly recommend. High quality work. Reasonably priced. Great communication…read morethroughout the project.

This is the company you want! Alex and Laura are wonderful from start to finish. We engaged them to…read morerefinish our old red oak floors, which had a very dinged-up old finish and areas of water damage, and an extremely orange color that we wanted to get away from. Laura brought many red-oak samples with different stain colors for us to keep in-house for a few days to watch with different lighting until we knew exactly which stain we wanted to go with. (We chose Provincial to give us a pretty mid-brown with a kiss of warmth from the oak coming through.) Alex was always on time, kind, attentive, and hard-working. They were willing to split our job into two phases for us, so that we could move all our furniture from one side of the house to the other for the work to be done. The finished floors are BEAUTIFUL. The color change was exactly what we were looking for, all the water damage is gone, gaps are filled and completely camouflaged with the stain. Our floors feel silky under bare feet (we went with the satin sheen). Most importantly, I had expressed concerns ahead of time about the stain finish on the oak tambour island in the kitchen, which meets the floor without intervening trim, getting messed up during the floor refinishing. Alex worked that area completely by hand, and the result was pristine - the floor around that was refinished perfectly, right up to it, but the tambour staining was not in the least marred. We 100% recommend this small family company, and will return to them in a heartbeat for further services.

I want to start by just explaining this isn't a carpet company that installs large areas of carpet…read more They primarily focus on repairs and look to you to have the carpet on hand or they can also cut out carpet from another part of the house to use. For us, we wanted to change out the first few steps on our staircase that gotten really from our kids and also the wear from stepping on them a lot. They were a little bit too roughed up to get deep cleaned and seemed to need you be replaced altogether. Nip and Tuck can do this for $50 per step (we did 5 steps for $250 total) but you need to provide the carpet. I went to Home Depot to pick up carpet samples and ultimately made my best guess. We over compensated on the amount before and spent about $90 on carpet. They were able to schedule us quickly and got the job done. But it was a bit of a pain going back and forth with the scheduler to understand their service. Initially she had suggested to cut out a corner of one of our closets.

This is the second time I have used them. Gerry does a great job and I will use them again if…read moreneeded. Wonderful company. Highly recommend.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Alan from Capital Carpet was able to meet with me timely while I was in the city for my rental…read moreturnover. He was very knowledgeable about how the carpet should lay out. His quote was reasonable and he was able to give me a timely date for installation. Not pushy, just a nice guy. My son stated the installers did a nice job.

Couldn't have been happier with my experience. Had I known it would be done this well, this…read moreconveniently and at this price I would have done it months ago. Highly recommend Alan if you have some stairs that need some love.

I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

We've purchased carpet from Sloane's twice before so they were our go to when it was time to…read morerecarpet 3 more rooms. They have three racks of carpet samples: plush, textured and a flat pile. They also have other types of flooring. We chose a plush carpet and some really good pad and Brett wrote up our order. He sent our phone number to an installer named Chris who was supposed to call us in a day or two to schedule coming out to measure. When I didn't hear from him for 4 days I called him. He said he couldn't get into his email and didn't know that he was supposed to call. But he did come out a few days later to measure and again a week later to measure the third room that was missed on his first visit (hubby's fault). Being that it was only 3 days before our scheduled install I was definitely nervous. Brett called us two days before install to say they didn't have enough of our chosen carpet and offered the options of choosing a different carpet, doing less area, or getting our full deposit back and not getting carpet. We opted for getting a different carpet so we made that drive up north once again. The morning of our install Chris called to say he couldn't make it but would send his brothers. We had spent days getting the rooms ready - taking out all the stuff in the closets (up to 3 feet off the floor), emptying shelves, and basically removing everything but the heavy furniture. So of course I said ok to having substitute installers. They turned out to be very good and got the job done in one day. So far everything looks great And they only missed one night stand when putting the furniture back. So Sloane's will continue to be our go to for new carpet.