We started our service with SunSational Pool approximately 4 years ago and have been 150% satisfied/happy with their service. Reliable, professional, knowledgeable and friendly at all times and they communicate promptly when necessary. Thank you Alex & Ken read more

I don't recommend this company for two reasons: First, because I've called and left two messages a couple of weeks apart requesting a call back to discuss engaging in their pool maintenance services. My neighbor uses their service and seems quite pleased. I can't understand why I'm not getting a call back. Secondly, one of their employees was moonlighting as our pool guy using Sunsational's truck and equipment. He was unreliable and we discussed my concerns. He promised to show up on the following Tuesday to do his job. I paid him and he stole our final payment by accepting it and cashing it, then ghosting us (never showed up again) and calls are not returned. That he works for this company gives me pause about accepting their services now. That's about it. read more

Don't use this company. My pool is green and the owner Chris told us when we called him he couldn't come out till the next day to look at it. They send different people every time they come ( 2 times a week) and they don't even vacuum the pool . Our salt system is not working properly and the technician said to us that he didn't know how it works. We have been having trouble with them for awhile and this was the final straw! read more

Sunsational pools has been a great relief to me. I trust Chris completely, he is honest and when you are dealing with a first time pool owner I can be pretty picky and not know a thing. He is always patience with me. Sunsational pools has been my pool co for over 4 years. I would not trust any other company. And I had two others and trust and knowledge is important to me. read more

I am not adding a rating, as there is no 0, Chris does not care about his customers, or customers pools, he has a guy that does a home that we own on Friday, we want to meet the pool cleaner as the pool is not doing well, we asked to have the guy call us so we can meet with him, but Chris says he will not do that, so we highly recommend not using this company. read more

Dependable, quality pool service. I found this pool service years ago by their sister company Aqua Pools who came to fix our pool. This is a family business and honestly they do things right. Their guys come on the days they say that they will come, our pool never us looked better and if their is ever a problem they are able to fix it also. Highly recommend! read more

We moved to La Quinta just over a year ago and Chris walked us through what we needed to do to update our pool system. We did the recommended updates and honestly, we totally enjoy our pool and spa every single day!!! Charles comes every week to clean the pool and make sure everything is working properly. He is AWESOME!!!! We are very happy and highly recommend Sunsational Pool Service. read more

We've been with Sunsational Pool service for several years. They are dependable, consistent and always alert us to issues with our equipment. Their techs are friendly and have a good attention to detail read more

We've had Sunsational Pool Service for over a year now. We've had several problems with our pool and as soon as we ask Chris for a quote he gets right back to us. The service is quick and efficient! We would highly recommend this company for all your pool needs. read more

We have been satisfied customers for several years now. They are the most reliable and responsive pool service company we've ever had. The owner, Chris stays engaged and quickly follows up on any issues that come up. In addition to providing routine pool services, they also do repairs and we have always found their work to be thorough at reasonable costs. Highly recommend this company. read more

Chris stood us up for our first service appointment. We called him and he said he forgot about it, but rescheduled it for the next day. He again no showed on us. We called and left a message for him, but never heard back from him. This company is unreliable, stay far far away! read more

They do a great job for our pool, and they are always available for calls and questions. Extremely happy with their service.

Chris and his team have been doing a great job taking care of our pool for over a year now.

We were with them for about 3 months. They did a great job for 2 months. Then the pool got green and the bottom was dirty. There was a light on the salt sensor and the owner said it needed a part and I said go ahead. I interviewed other pool maintenance companies and one guy took apart the sensor and show me the buildup inside the sensor. He got the job, light is off and pool is clean now---- read more

We recently moved in to a rental in La Quinta with a pool and hot tub. We promptly found that the hot tub, which doubles as a waterfall into the pool, had serious issues as when you were in the hot tub and when it reached temperature, the water would immediately drain out until you were sitting in about three inches of water. Sad, and a thus far unresponsive host, we left a note for the pool cleaner who comes once a week. This guy was great! He rang the bell at 9:00 and Charlie had a big smile and wonderful attitude! Gave us the low down on all and while he cleaned and examined things he was just funny, smart and happy to help out. He had us contact the host again and explain there was likely a valve issue. The host actually responded by contacting Chris who owns Sunsational Pool Service and after we ran a short errand, we returned to find Chris here and ready to fix all! SAME DAY?!? Fantastic! Chris was great too and explained things very thoroughly (it is a complicated system with a programmer inside and a button in the pool for jets, etc. but you can easily trip up the system...). He was too was cheerful, patient and willing to go that extra mile for us to understand how the system works. And obviously he knew we were just renters. I love their attitude and humor and the ease with which you can work with them. They have a lot of pools they maintain but try to get on their schedule! Great to know when you are out of town, someone is actually showing up when they say and taking care of business. :) Thanks Chris and Charlie!!!! read more

I take care of a rental property so I am not there often. I have ( or had) pool service that came twice a week to take care of the salt water pool and spa. After visiting the property on another matter I discovered that the pool pump was not operating correctly. I called my pool man and he came over to try and correct the problem. After an hour of trying unsuccessfully he just said I give up. While I was there I noticed that the spa pump was not working and full of algae, and the breaker to the spa pump was bad. As another issue I noticed there were chlorine tablets in the strainer which meant that the chlorinator was not working, or needed cleaning. These and other conditions were never mentioned by my pool man, therefore I decided to discontinue using that pool service. Here I was on a Saturday afternoon not really knowing what my next step was. Upon investigating reviews online I called Sunsational Pool Service and talked to Chris. I explained my situation and he graciously came over to the rental home to investigate my problem(s). What a blessing he was. Chris was very through in troubleshooting everything, as it was not a straight forward solution. After 90 minutes of work and numerous trials, he was able to get the pool pump running again. Chris was very knowledgeable and informative as he proceeded through each investigative step toward a successful end. He even disassembled the pool pump, cleaned it and reassembled it. Through this process Chris was able to indicate to me that the chlorinator was not being cleaned (which inhibited flow), and that the spa pump breaker was faulty. He replaced the breaker, which then led to determine that the spa pump motor was not working. Finally, he determined that the "O"- ring to the pool pump was damaged and needed replacing. Needless to say my former pool service company was not maintaining the equipment properly, or keeping me informed of its deteriorating condition. Based on my experience with Chris, and his through knowledge of the pool equipment and system, I plan on having him do additional work on getting the pool equipment back into proper working order. I also plan to have Sunsational take over the pool service on this rental. Thank you Chris. read more

We have had Sunsational Pool service for over 6 months now and it's the best pool service that we have ever had. Chris has a great checks and balances system to make sure that his guys do excellent work. My pool guy is well trained and we appreciate him very much. We have tried all of the pool services out there and fired them all because of their terrible work ethic. Sunsational Pools is the best out here in the Coachella Valley that we have found. read more

service schedule is consistent. (chris)they are very responsive to the few problems we have had over the 8 years they have serviced us. pricing for oarts, etc. reasonable and the few installations required havealways gone off without a 'hitch". i hive no problem recommending them. read more