I worked with this firm on a cybersecurity dispute in the past few years. My main advice when choosing whether to work with Sunset is to not work with the primary IT consultant who consults for this firm. If you have an issue, he will only do the standard investigative techniques that even ChatGPT can tell you to investigate yourself. For instance, I suspected that there was a keylogger on my Mac device. He only looked through my System Settings to investigate. I needed to press him to run some commands and investigate a little more thoroughly. He didn't ask me what timeframe I needed my data; he only collected data that was live. I've since learned now that there was a keylogger stored on my device, and it was actually contained in an application that looks benign but has actually been tampered with by a hacker. Since finding this through another firm, I realized that this PI firm is a joke and isn't afraid to scam you and give you less quality service than what is apparently necessary. The IT consultant is noticeably lazy, consistently canceled on meetings and doesn't actually investigate a matter (he just does what a tech person would do and asks the standard questions). I did not feel like I was in good hands with this firm, but this is everything in a PI firm. Unfortunately, I had to request to get my money back for the last statement of work with them. Do NOT hire these people if you have a cybersecurity or technical concern. read more

When I reached out to Sunset Blvd Investigations, I was able to speak with the owner Mr. Steve Polak directly. He was knowledgeable, thorough and empathetic, helping me navigate a difficult situation with confidence. He did his investigative work and within less than an hour he was able to provide a lot of helpful information. Mr. Polak we especially thank you for the compassion you showed during our interaction. I highly recommend this agency if you ever need any investigative work. read more

I cannot say enough about Sunset Investigations. They got back to me immediately. They were kind and attentive and told me they would have the information for me the next morning. I admit I was skeptical because this particular person doesn't have an address here. I spoke with Gabriel and he was patient and understanding and said again that they would have information for me the next day. Lo and behold the following morning he had A LOT of information where others had failed. I am so appreciative to Gabriel and his wonderful team. Thank you!!! -C. Scott read more

Empathy, kindness, and compassion was not what I expected from a private investigator... but Heidi's humanity really moved me! She was genuinely concerned about my burglary (and the sentimental items stolen) and went above and beyond to help me get more information on the suspect. I 100% recommend Sunset Blvd Investigations! Thank you again! read more

My dog went missing last week on Wednesday 9/10/2025. I had the footage of the people that took the dog out of the car but the license plate wasn't visible on the screen. My husband got in contact with Gabriel that following Monday and he has the information I needed within the same day. My dog was found and brought back to me because of this team. I don't know if things would have went so swell if it was for you Gabe! Thank you so much for everything! I wish you all the best! read more

This business is the definition of professionalism, integrity and expertise. They're empathic, kind and efficient. I've worked with them twice and have had plenty of interactions with them to say with confidence that they're the real deal. I've been highly impressed working with them. They can find information that some so called experienced investigators say it's not possible to find without having certain information first. They found the information within minutes. They're highly skilled in what they do. I've worked with Randy, Gabriel and Tracey. Randy used to be a cop and besides being extremely knowledgeable, he has a justice trigger. In fact they all do. I love this about them. This reflects in their work, because you can see and feel the passion they have for what they do to help their customers. Gabriel and Tracey are also wonderful and experts in what they do. I called them today as I need them to keep watch online, document and investigate against two unethical and retaliatory law firms - simply because I wrote reviews. One of these law firms has been especially has been highly inappropriate. As soon as I called Randy not only he was available as always - but ready to help. I attest to their promptness, professionalism and expertise. If you need an investigation team that has your back - you've found them. read more

I called to ask how hard it would be to find someone I ran into in the 90s and lost touch with. These people were so kind, asking questions, following up, and getting back to me quickly. Super friendly. read more

I have had the best experience with Sunset Blvd Investigations. Not only are they discreet, professional they go beyond their call of duty to help you even before you become a client. They are knowledgeable in all aspects of finding out what you need to know. I would highly recommend them to solve any issues you may have or going through if you want to see results. SV read more

I called Sunset Investigations and Randy answered I explained my story he was Sooo Compassionate and offered to help me, before the day was over he called me back giving the ware abouts to a Tenant who had skipped out paying her rent and I was unable to find her, he saved me from a great financial lost, I truly appreciate and Highly Recommend Randy he will be in your corner, he really Care. read more

My law firm had used Randy for a criminal defense matter and cannot recommend him enough. He is thorough, detail oriented, cost effective, and gets results. Our client was able to get an impossible deal and we could not have done it with Sunset Blvd. Investigations. Randy has years of experience that go above and beyond just any regular investigation firm. I will continue to use him in the future and urge you to do so as well! read more

Whether it's a simple background check or serious dirt-digging, if there is anything to be found, they will find it !!! 6 stars if I could . . . read more

I reached out to Steve, when I was going through one of the most difficult times of my life. He listened to me and really took the time to tell me the facts, he is beyond helpful. During this emotional time he was professional and caring. They are the real deal. It is true that Sunset is one of the best investigation firms out there. Steve has a lot of knowledge and he is very kind. I really can't say enough good things about him. I'm thankful this kind of service exists. He spent time and had lengthy conversations with me to understand what I needed to say and do, and offered extensive advice for my situation. By the way he provided all the advice free of charge and provided me with extensive guidance on how to get the necessary support from law enforcement. I highly recommend them for anyone needing a PI read more

Called a couple of places to get help with finding information I needed to file a court case - Randy at this place was BY FAR the most helpful. There are multiple people working here and they provide a wide range of services. They also have deep connections in other countries like Korea. Don't hesitate to give them a call if you need PI services. read more

I have known Randy for more than 15 years. When it comes to his business and work ethics, he is straight as an arrow and works his @ss off. Without a doubt, he is very professional, quick, and reliable with utmost integrity - qualities that were important to me when seeking the help of a private investigator. I originally contacted him when I needed him to investigate a man that I was dating, but I had my suspicions. I did not want to miss out on a potentially great relationship, nor did I want to be fooled. One of the best things that I did because Randy was able to provide me with information that he was, in fact, married with a child in another state. I continue to lean on Randy over the years. Damn, he has one wicked sense of humor! In the last couple years, I am writing a book and have contacted him several times to locate some of the most private people to interview for my book. This man is a God-send! I do not know what I would do without him and his staff especially, Heidi. I don't post a lot of reviews as I am private. But, this review is outrageously overdue. Highly recommend without hesitation! Thank you for all you have done, Randy! We need more people like you and your team!!! read more

I highly recommend Hanna and Sunset Blvd Investigations! I was adopted from Korea in 1976 and Hannah found my birth mother mother within 6 hours!! It's been 43 years and because of Hannah, I will meet my birth mother very soon! Hannah went above and beyond, and I'm truly grateful for her help!! read more

The entire team at Sunset Blvd Investigation is unparalleled to any other in the county. Our office uses them for each and every case we need help on and they always deliver timely. The staff is friendly and prompt. If you want the job done the right way the first time, call Randy and his team at Sunset Blvd Investigation. read more

Sunset Blvd Investigations get the job done quickly and thoroughly. We've used them for years at my law firm and they have never disappointed us. Whether it's a simple background check or serious dirt-digging, if there is anything to be found, they will find it out for you. Always professional and very understanding, these guys will help you in any investigative situation. If you need a PI - anywhere in the world, call and ask for Steve or Randy. Great guys who do awesome work :) read more

Professional and Meticulous, detail oriented and responsive, with a great ability to sort through hundreds of pages of discovery and documentation to provide the job that is needed. Highly recommended. read more

They ran a basic search for me I paid for it in full... then they sent me an extra invoice for 95 bucks like a month later. I had no idea what the invoice was for. There was some back and forth...but basically the owner called and threatened me, said he was "going to let everyone who was looking for me know where to find me". He even went as far as to email me my own address, social security number and date of birth as some kind of threat. Totally insane, unprofessional and crazy!!!! And they advertise this guy is an ex cop? Stay away. read more

One of the top experts in the industry thorough from start to finish highly recommend Randy as a highly skilled professional. Thank you

Our experience with this group was excellent. They kept us informed of every action and outcome (or non-outcome) with total consistency. On top of that we found high levels of sensitivity and compassion for the issues involved. We haven't dealt with private investigators in recent years so in one sense do not have a strict comparison, but certainly we can assert that compared to most other so-called "professionals" this group exceeds expectations. read more

Randy and team are the best in the business! They consistently provide a superior product over their competition. I have used them for corporate backgrounds, employee backgrounds and investigations I have never been disappointed in their services. read more

These guys were great. Were fast and efficient. Not a lot of questions, but got me the answers I needed. Would use them again

Randall Petee is one of L.A.'s top investigators. He and his staff at Sunset Blvd Investigations are responsive, efficient, and thorough. Their investigative services provide invaluable insights that help my clients make informed decisions. They all go the extra mile. When in need of the best, you should turn to Sunset Blvd Investigations. read more