Great communication and fast scheduling. An escaped mental…read morepatient had unknowingly spent the night in our family van. He lost his bladder on the seats and made a big mess of the interior. The van was a disaster from the urine and mold. Disgusting even from a distance. Billy and his team jumped right in and made it look and smell like new again. We were so pleased that I called him right back to do our other car too. No complaints. We're happy customers.

On time. Friendly. Thorough. My 2017 Camry looks new. Good price. I would recommend and I am…read moreparticular.

Excellent work on short notice - thank you! An old car that has been sitting for a few years got a…read morenew lease on life.

From the owner: We come to you at work or home we are mobile DETAILERS servicing the Richmond and surrounding areas…read morewe do hand wash’s to interior shampoos to wax and polish sealants we also specialize in paint correction we take pride in detailing and strive to attain that showroom finish that haves you feeling like when you got the car off the lot

These gentlemen have been out twice to clean my house and each time they've been respectful, made…read moresure not to let out my cats, and do an amazing job. Seriously they do a better job than most of the "professional maid" services do. And they don't charge an arm and a leg to do it. Give them a try, you won't be disappointed.

Incredible work. I could see my vehicle out of my office window and I cannot believe how hard these…read moreguys worked on my car. Flat out worked on it non-stop for hours. I have had many mobile detail services over the years. No other company is even close. They covered ever millimeter of my vehicle inside and out, nice guys, communicated with me start to finish. GIVE THESE GUYS YOUR BUSINESS........................

I have had many cars detailed in various locations and feel the Mr. Hoff's is one of the best…read more Very experienced and really has pride in their work. He is my go to person from now on! Very pleased!

Man and his work are amazing. One of those great business owners you think of as 'family'. Our 'go…read moreto presents' for family members for b-days and Christmas are coupons for his auto detailing services and they are always perfect.

Fantastic job!!! These guys are phenomenal and very quick to fit you in. They are very reasonably…read morepriced and worth every penny! Very respectful of your property!

From the owner: Your Surface My Purpose does this work for health reasons. To clean off old mold and mildew from…read morethe exterior of your so you won't track it into your home.Your home is one of your biggest investment .When you buy your home it becomes Your Surface and My Purpose to protect your investment

They thoroughly cleaned my car, it is as good as new now. Excellent service, would definitely…read morerecommend!

Responsive, on-time. Great job removing odor of spilled gasoline in car. Excellent rate. Call…read morehim!

So my wife reads about this company on RVA Mag and hires them to detail her car. He shows up, cant…read morework his equipment, leaves chemical stains all over the car, never vacuums the interior, and tells me he did. I take the mat out, shake it and dirt just falls off. He shrugs his shoulders with little care. He leaves trash all over my parking lot and then charges my wifes card for not only 100.00 full detail pricing, BUT A 15.00 TIP!!!!! Complete scam. Have videos and pics to prove it. If you have a todler, it would probably look better if you let THEM detail your car.

Christian Gordon, the owner, came to my husband's shop to detail my car this morning. I pre-booked…read morethe "Sud Buddies $100 special" which includes the following, according to his website: "Aerator Foam Wash w/ Brand New Microfiber Towels Interior Wipe Down Tire Shine Wheel Cleaning Vacuum Windows Door Jambs Spray Polish Hand Wax + Interior Shampoo + Condition Leather (If Applicable) + Shine Wheel Wells (The Sud Buddies Special Package With Hand Waxing and Steamer for Premium Stain Removal On Leather / Cloth Upholstery and Drill Auto-Leather and Upholstery Brush Included)" There is residue all over the exterior of my car. There is still dirt and sand completely covering the floor boards and mats of my car. Not only did he not steam or shampoo any portion of my vehicle, he didn't even bother to vacuum. On top of *not actually performing the services agreed upon*, he took it upon himself to charge a $15 tip to my card after he left. DO NOT -- UNDER ANY CIRCUMSTANCES -- DO BUSINESS WITH THIS MAN. ***Update: After this review was posted, Christian Gordon edited his website with an almost illegible attempt to cover himself in regards to this particular situation: "Notice After a couple of irrefutably Dirty interiors I've decided to tax on said irrefutably dingy interiors. the Sud Buddies Special only guarantees a spotless dash and center console. We cannot promise all the dirt that is inside of your carpet to be removed especially if you don't get your vehicle cleaned on the regular it is nearly if not impossible to get all the dirt out of the vehicle and even then the stains can still be there from the fact that the dirt sat there for months upon months upon years, with that being said, the Sud Buddies Special only takes up to two hours to do if the vehicle is dirtier than the package it is being serviced for a mandatory $15 charge will be accrued and for the simple fact that the more time that was taken for the vehicle to be clean to the customers liking and even then for what you pay for we cannot guarantee all every single speck of dirt to be removed from the carpets as we only charge $100 for a shampoo of the interior , vacuuming, window cleaning with water Repellant etc. We don't strive for the most customers but the most satisfied customers. Our services may not be for everyone as their mainly suited for the common goers of the area Who regularly get their vehicle clean but decided it would be smarter and more productive if the vehicle pain and came to them as it it I'm waiting outside in the cold or in the lobby where they could be at home in the comfort of their home doing whatever they want to be doing or at work getting work done is just a no brainer our services are not for the people trying to sell the vehicle and it's a complete mess or if you've never got a new vehicle detailed before we aren't for you we offer an eco-friendly cheaper alternative then the rest of the competition and that is what we take pride in With that being said thank you to our supporters and people continue to get your wash is done at a reasonable rate while saving the environment Purchasing a Wash Online and scheudling and Appointments in general is way of approving of said charges and polices -Christian "

I was given a Groupon for this as a gift and it was a nightmare. The appointment was rescheduled…read morenumerous times because the temperature was scheduled to drop. Each time my daughter called to inquire about the appointment, the guy was very nice, and said he would send an email confirmation. She never received one after 4 reschedules. The guy sounded professional but the follow through on promises was incredibly lacking. He came out one day and brought his 5 yr old with him, just to tell us they wouldn't be able to do it that day. It seemed like he didn't want to cause he brought his kid. Then finally he came out on the 4th attempt and brought a woman with him, he talks ALOT, he was nice but after waiting weeks to get it done I just wanted to get going. The first turn off was him mentioning getting a tip in the first 5 minutes of arriving. How about let me see the work first? The biggest turn off was he needed to use MY POWER OUTLET AND MY WATER LINE!!! I was under the impression that mobile units were self sufficient. If I wanted to use MY WATER I would have done it myself. To me, this is unnaceptable. I see mobile units all over Richmond in parking lots using their own water supply and generators. I allowed them to use it just to get it over with. He had to come in to get a bucket filled with hot water trying to get a water stain off the seat. In the end they came inside. He also showed me a bottle of cleaner they use called "totally awesome" that they said they get from dollar tree and advised me to buy for myself. (I prayed this was not the only cleaner they intended to use. I hoped there was business indusyrial strength product in that van. The guy was talking a lot telling me stories of other detail jobs and as I checked out the car from the window they stood there watching me.. clearly waiting for a tip I couldnt bring myself to give because I feel like I've already paid for it by using MY WATER and electricity. I thanked them and sent them on the way. (Crazy thing is I'm a great tipper but this was so awful and I couldn't do it) He gave me instructions to run the heat in my car to help the drying process. An hour later I checked the car and was incredibly disappointed to see not only did they not get the front seats cleaned like he said they would be when it was dry... but now I have NEW white stains from the product they used to clean my back seats. I would not recommend this company nor would I ever use them again! The people were nice but the work didnt measure up to the promise of a great job. -one very disappointed customer

This business deserves 0 stars. I ran into the owner of this business driving the mobile detailing…read morevan at the RIO CAR WASH (getting what I assume to be the $4 special). He came up to me after we both washed our vehicles looking for an argument. He told me in a condescending manner if I don't know how to use the wash to stay away. Not looking for a confrontation, I told him "we were done here," and proceeded to vacuum my car. He became agitated and told me if I "come to this country I should listen to the advice of those who are from here," and "that's why nobody likes me." (He was a middle aged white male) he then added that he "makes $150,000 a year detailing cars" and "I don't get to dismiss him" This really bothered me because despite my appearance, I was born and raised here in the US and I don't appreciate that type of immature behavior from someone probably 15 years older than me. I told him if he details cars for a living, what's he doing at the $4 car wash? He proceeded to go to the management office and complain about me. After speaking with them they told me I was welcome back anytime and apologized for the trouble, lol. My advice is to stay away from this business and it's owner. Also, you shouldn't go around being racist and rude in your company's work van. On the other hand Rio is a good place for a cheap wash! Included is a pic i snapped of the van.