Great customer service! I've never had an attendant approach me to ask if I needed assistance…read more Zachary was pleasant and answered my questions with no hesitation.

The Chester location has been notified on 3 different occasions that over the last month and a half…read morethat the second set of rotating/spinning brushes is not cleaning the passenger side of my vehicle. In fact, it is rotating but never moves towards the vehicle to even touch it. I brought it up again today to the attendant and was told there was no manager on site that everyone was at the Iron bridge location and that even the regional manager was not able to get it fixed because the maintenance team has to service approximately 18 locations and their main focus is getting the Iron Bridge location re-opened because a tree had fallen of part of that location. Last week I was told it was a bad sensor and the had put in an order to have it replaced. I have been a loyal customer for years, but I am seriously considering cancelling my membership! I am paying for a service to have my entire vehicle washed tot just half of it and then have to go home and clean the entire passenger side to get the road film off that was coated with the wax that was sprayed over top of the road film that was not removed because the lack of timely maintenance/repairs on your part.

Austin great worker and definitely need a raise , good customer service , and definitely on pointread more

Just left the Mosely location. Needless to say I will be…read morecanceling the club program. The cars were backed up inside the car wash because the line getting out had stopped. The emergency system never kicked in and the conveyor belt was ramming the car into my rear end. No noticeable damage and the customer service did little to assuage my issue. Do not reach out to me.

Great value! Got a special promotion and the guy at the entrance was so cool! If you love a clean…read morevehicle like I do, this is your place! The car wash is fun to drive thru and gives your car a thorough cleaning! The shaded vacuuming area is great on hot days and the complementary cloths and cleaning products are an added plus.

The Nine Mile Road location scratches the paint and does a TERRIBLE job at cleaning the wheels…read more Find another car wash.

DO NOT recommend this car wash…read more I went in with my car in good condition and came out with my front windshield completely cracked. They are trying to blame a small chip that was already there, but that damage is completely separate and unrelated. The crack spread across the entire windshield DURING the wash. Worst part: they refuse to take responsibility or provide the video. Be careful with this place. If something happens to your car, they won't take responsibility. I will continue escalating this until they are held accountable.

Update: they responded to our messages and gave us a refund…read more do not go to go car wash 7408 w broad st richmond va. they secretly sign you up for a membership and steal your money. i visited richmond and went for a one time card wash. the employee signed me up for a membership and 3 months later i figure out they are taking payments from my credit card they saved on file from a one time wash! do not go here. deceptive.

Great car wash for a quick wash. They have been giving everyone a free wash up until the 26th. It's…read morebeen the highest priced wash service that they offer. Gets your car pretty clean and they give you free microfiber towels to dry your car off and a free air freshener. Staff is always very friendly. This car wash is a great price for what you get. You get free air and free vacuums. The only car wash I go to so far.

Bought the monthly RVA wash club! Unlimited car washes every month. You get the ultimate $20 wash…read moreand so far I've used it 3 times this month already! The cat wars his pretty good, there was some soap residue left,and the dryer can be stronger, but all and all my car was sparkly! I love driving right in! You can cancel your Membership at any time, but so far so good! I'm enjoying keeping my good ole SUV fresh! I think they should play the song "Carwash" as you drive up!!

I would suggest avoiding this car wash. I used the hand wash side and nothing makes me feel as…read morethough my car is as dirty as when I started. To begin, the tire cleaner just hissed air for a minute. I switched to the Presoak function. The stream was so narrow and underpowered even for "low pressure" that I wasted 3 minutes just trying to get coverage on my car. Switching to "High Powered" rinse and soap it is woefully underpowered. Usually bird poop and other clingy things will was off with this type of function, but not here. Also, it took over a full minute for soap to actually appear in the sprayer. Also of frustration, the sprayer boom will not fully circle the car. Moving on to the foam brush, the bristles are so old and thin that it has a better chance of scratching your car than actually scrubbing any clingers. And then there's the "foam" of the brush. It comes out so thin and runny that it just slides down the car. It's a foaming brush, not a soap cannon. I decided to just try to rinse the car. Back to the under powered "high pressure" sprayer. I literally spent 5 minutes trying to get the "foaming soap" off of my car. I tried the wax function, to at least get rid of spots, but as I could tell, there was no actual wax coming through the sprayer. (For 2 minutes) They clearly don't seem to be on top of filling in their liquid solutions. Now my car is spotty and still has dirty areas that cheaper and more effective hand wash places get clean no problem. I wasted nearly 20 dollars and I now have to go somewhere else I know I can actually get my car clean. Save yourself time and money, start somewhere else until this place updates and improves every aspect of this car wash

I had occasion to call them and the gentleman who answered was very friendly and helpful. They have…read morea brushless no-touch drive through wash bay which is important to me and not all car wash places have one. Their top of the line ($20) wash also includes a ceramic finishing spray which I also like.

Jose is awesome. Honest prices and great attention to details. Jose wrapped my car with a Stealth…read moreSatin Paint Protection Wrap, and a whole car Window Tint. He further did a black out wrap on my pillars as well as green decals (racing stripes). As a last minute request, he wrapped my two mirrors green as well. I am grateful for his service and the wrap is flawless. Thank you Jose.

They were flexible and accommodating to squeeze me in the same day (and they were short staffed)…read more They did an exceptional job within a reasonable price... what more could you ask for?! I am definitely bringing them all of my cars and referring them to all my friends! Typically with vendors, the better they are, they more highly in demand they are... which often equates to not having availability until later on (and in most cases, we all still wait it out to get the best value/service/quality). This was an exception to that case, I found a local 5-star rated vendor who delivered on the trifecta of time, cost, and quality!

Excellent work on short notice - thank you! An old car that has been sitting for a few years got a…read morenew lease on life.

From the owner: We come to you at work or home we are mobile DETAILERS servicing the Richmond and surrounding areas…read morewe do hand wash’s to interior shampoos to wax and polish sealants we also specialize in paint correction we take pride in detailing and strive to attain that showroom finish that haves you feeling like when you got the car off the lot

I'm visiting my kids in Richmond who both ha full time jobs & a 4 year old. They're so busy the…read morecars don't get washed. I did a search for Mobile detailers & decided to go with Wings Detailing service. Nichola Johnson arrived on schedule to the house & spent the next few hours cleaning a very crusty car. The job was great, I hope they get the time to have the other car done soon. Thanks Wings for the great job.

I had them come out to clean two cars. The detailer was very personable and since I have back…read moreissues, I did not go immediately and examine the cars. Big mistake! One car which was hardly dirty, was cleaned well. The other smaller car still had dirt on the back seats, and the floor mats were not cleaned. When I looked on the back seat, all the cans of cleaning products (about 10 cans) were left on my back seat. I called the company and they said they would return to make the cleaning "right." I have yet to hear from them again. These two detailings cost me $330.00. What a ripoff!!! I will never use them again. I'm sure I can find some company more reliable and cheaper.

Wash your way is a great place to get a car wash if you are not in the mood to vacuum and wipe the…read moreinside yourself lol! I really appreciate the effort that is put into cleaning all of the "nooks and crannies" of your car. The kids working are always super nice and helpful. The only downside is the wait time while waiting for your car to get detailed. If you have the time to wait, wash your way is definitely worth it.

I've held Wash Your Way RVA in high regard for a long time, for years, they easily delivered 5-star…read moreservice every visit. I'm writing this review constructively because I truly want to see them maintain the standard they set, but the attention to detail has noticeably declined recently. On my most recent visit, I paid extra for a vacuum upgrade to get my interior looking sharp. Unfortunately, right before driving off, I noticed several obvious patches of pet hair that looked completely untouched. When I brought it to the detailer's attention, instead of quickly re-vacuuming the spots, he opted to wipe them down with a chemical product on a rag, which didn't actually remove the hair. To top it off, once I got on the road, I realized the main display screen hadn't been wiped down properly either. At the end of the day, I ended up having to use the vacuum station at my apartment complex to finish the job they missed. Having to redo the work yourself after paying for an upgraded package defeats the purpose of going to a professional wash. Wash Your Way RVA has a great foundation, but I hope management can tighten up final inspections and get quality control back to where it used to be.