The Gables of Palm Harbor welcomed my mother when she was summarily pushed out of rehab, and the…read moreplace we originally contracted with rejected her. Jeannie walked me through the process, while I was panicking. It was not an easy transition, which is apparently quite common. The location is good, the apartments are two-room, so you feel as if you are living in a real apartment, not a dorm room. The location is excellent, with a lovely outdoor area for sun and fresh air, that overlooks a lake. Now, some months later, we are so glad she is at the Gables. Care givers are lovely and friendly, Mom has made friend with other residents. She's exercising and playing games. She's gone on some of the outings, as well. Dee and Michael are outstanding activities leaders. Lance, Kim, Lisa and the rest of the PT team is fantastic. No, it is not perfect. They have "adequate" staff, which means if your parent needs 2 person transfer, they wait longer. Adequate is not always enough. But, overall, Mom is happy, we're generally happy with her care, the food is not awful (as it was at rehab) and Sheila and the staff genuinely seem to care about residents.

This is a lovely place to live for assisted living with the enhanced license for nursing care. I…read moreworked with Laurie in Admissions who was wonderful at showing me this place via FaceTime & then on a tour when I was in FL. Everything looked very clean and the dining room is an open concept & very spacious. This place also has a separate casual cafe and also a formal dining area for restaurant-quality food without taking your loved one out of the facility. The outdoor area is lovely, spacious, covered, & offers a view of a lake - how tranquil! The rooms were impressive as they had a separate living room from the bedroom - something that I had not seen at other AL facilities. Working on the paperwork was a breeze & Laurie made everything very easy.

New facility for assisted living with a wonderful happy attitude of all personnel working there and…read moreresidents! What a concept caring loving and happy attitude! Everyone should take lessons from this assisted living facility. My mother has now moved in officially and is enjoying all of the Activities and caring happy wonderful staff, did I mention they actually care! Also the food service is beyond excellent! Bill the chef allows food service from 7 to 7 meaning they don't have to be in the dining room at a specific time to get any service, or food! He has daily marvelous creations and we as a family have eaten there many times and are extremely Impressed with the food service!

If I could give zero stars I would. My mother passed away in their facility as a direct result of…read morethe poor care she received there. I heard from the facility more about her bills then I did about her care. The nursing home is horrible, and I would NOT recommend leaving your loved one here!

A great experience for my mother in independent living. Variety of services and special events…read more Amazing dining! The staff is very responsive to her needs

The care at Harbourwood Care is ATROCIOUS! The duty of fulfilling their responsibilities for 24…read morehour supervised medical care, administering medications, wound care, managing chronic conditions and ensuring a safe, comfortable living environment...they failed! The duty to provide hygiene care, bathing, dressing, eating, toileting and laundry...they failed! My mother-in-law, Evelyn, passed away on 6/27/25 at Harbourwood Care Facility. She had balance issues which required assistance to stand. She constantly had UTI's from little to no hygiene assistance. She was often left unchanged from the night before till the afternoon. Doctor appointments were missed due to negligence arranging transportation. The food service department follows NO dietary protocols or considerations for medically necessary conditions. The doctor assigned was USELESS. When my wife called him for help, he was rude, uncaring, denied what we know to be facts, and refused to provide any additional orders or even suggestions to get Evelyn proper care. My wife and I reside in another state and flew down several times a year to visit and check on things. We flew down that week after receiving a call stating that Evelyn was not doing good and was nearing the end. Evelyn passed away without the assigned doctor ever seeing her, he signed the death certificate listing the cause as coronary. All without ever seeing her! We were there from morning til night so we know he didn't come in at all. My mother in law died from undiagnosed C-Dif. The week Evelyn died, she had diarrhea all week, with an odor so bad that the Nurse Practitioner diagnosed it immediately upon checking on her late Thursday afternoon on the 6/26/25. She ordered a sample be taken to the lab for verification immediately. She ordered antibiotics to be started immediately and ordered IV fluids to be started because she, without a doubt, knew it was C-Dif. She also told us that with proper treatment recovery was possible. Well the meds ordered were not started til much later, the IV fluids were never given and the sample ordered by the nurse Practitioner never made it to the lab. In fact, it was left on the night stand! Evelyn died the next morning. Now the second part of this story. My sister-in-law, Donna, was also a resident at Harbourwood. She was bedridden with Multiple Sclerosis, Kidney Failure, Diabetes and a previous Heart Attack. She passed away at Harbourwood on 8/9/25 six weeks after my mother in law. The doctor from Mease Countryside Hospital informed me that although he tried to bring her back, too much time elapsed. Harbourwood waited too long to call 911. The reason for this delay was the standing order; that NO ONE can authorize any patient to be sent to the emergency room without approval from the Director of Nursing! Well, it just so happens that she was off for the weekend and it would need to wait till Monday 8/11/25. The on duty Nurses wanted to send her to the hospital on Friday, 8/8/25 and when she was unresponsive on Saturday 8/9/25. She died before 911 being called. To add further frustration, her cardiologist appointment on the Tuesday 8/7/25 prior to her death was canceled by Harbourwood because Harbourwood never made her transportation arrangements. So an appointment that possibly could have detected a problem and saved her life never happened because of both negligence and incompetence! The same exact thing happened, to my MIL, her cardiologist appointment was canceled for the same reason! Coincidence? Negligence? Incompetence? The level of hygiene care is atrocious. My mother in law was never without a UTI infection. Her incontenince was a major problem with the staff. She was often left the entire day unchanged from the night before. Both my wife and I were frequent flyers in filing online complaints with ACHA, Agency for Health Care Administration. After an inspection visit things would improve for about a day or two. Then right back to the same old poor care. In fact, it was after one of their visits that my mother in law and sister in law were finally put together in the same room. A move we had been requesting for over a year. The food service was a constant complaint to ACHA and Harbourwood administration. NOTHING CHANGED. A medically tailored diet for patients is a non existent thing! My MIL needed her food cut up small - the food service people refused to do it. Refused! My SIL was most often given foods she was not supposed to have or requested not to have. No one cared. So all the care that you would want and expect from a nursing facility for your loved one, such as hygiene, nutrition, a safe caring environment and medical supervision you will not get at Harbourwood. Find another facility. If one good thing can come from two deaths in my family please let it be that you look elsewhere for your loved one.

I would highly recommend Harbourwood to anyone looking for somewhere to place their loved ones. I…read morelooked into many places and in my opinion Harbourwood is by far the best in the area. The staff is amazing. They are patient, compassionate and caring. They take such good care of my Mother. She has been living at Harbouwood since December of 2019. We honestly do not have any complaints. They have a lot of activities which my Mom loves. She is very happy at Harbourwood and I have comfort knowing she is in good hands. I would personally like to thank Terri for always looking out for my Mom and keeping me informed. You have helped us so much. God Bless!

Words cannot properly express my gratitude to Bayou Gardens Dunedin for their care of my first…read morecousin (I am also her Medical Power of Attorney). The first thing you will want to know about BG is that, for the director, managing this facility is a matter of the heart. They go the extra mile. My cousin is a Medicaid recipient, so she was not paying the full price, but she did not get less attention. Just the opposite. The facility is very nice. One thing I love about this place is that (before COVID), the residents went on an outing once a month. It might have been to a movie and the food court, or to the beach, or who knows! Also, depending on what your insurance is, they have access to great doctors. There were several occasions when my cousin needed a short stay in the hospital for one medical issue or another. Over these times, more than one hospital social worker told me how fortunate my cousin was to be in a BG facility. They were telling me something I already knew. Thank you, Bayou Gardens Dunedin!

Owner, Dennis is great! Facility is kept very clean. Food is very good. Very reasonably priced.read more

I was able to recently visit my father who is residing at this facility currently. I was able to…read morespeak with the owner on multiple occasions, most of the staff and team. I dropped in randomly many times and it was endless reassurance my father was in great loving hands. The people there are absolutely wonderful from top to bottom. They genuinely care and try to provide the best possible experience while trying to keep things affordable for the residents. My father was getting every dollars worth he is paying and a whole lot more given how expensive today's world is. It really was wonderful to see that my father was in great care and at a great place with a wonderful team that care with all their heart! Extremely clean facility as well!

Accentcare Hospice (Shauna - nurse) was compassionate, caring, professional and available. I had…read moreaccess to her personal number as well as after hours care. I never felt alone. My mother was in a memory care facility. Shauna visited at least once a week, aides came another two days, music therapy and a pastor also visited. Everyone of them cared for her with dignity and respect. I received calls and updates regularly. It was an emotional time - yet Shauna was available and walked me down some difficult roads. The palliative care was perfect - Shauna worked with the facility in training and being a lead member of Mom's team. She helped with transferring her to Dunedin's in house AccentCare hospice to allow her 24 hour care and to pass with dignity and respect. Every nurse at that facility was professional, knowledgeable and compassionate as well. This group helped me navigate a very difficult, stressful time with understanding and love.

my husband was at accentcare hospice. The staff were professional, showed compassion and dignity…read moreto him. I would strongly recommend for one who has to use the services of hospice.

If I could give this trash facility 0 stars I would. Call lights take 1-2 hours to respond…read more Neglecting patients seems to be their goals. No one can tell you anything when you call because the nurse is always on break. The treatment my family received is down right disgusting and this place should be shut down. More people need to speak up bc it's horrible and patients are absolutely miserable.

This center is a great example of commitment to excellence! The tour was great and the center staff…read morecan manage a variety of complex care. The center was clean and odor free everyone acknowledged me as I walked through