Working with the manager, Steve, has always been a pleasure. As long as you communicate any issues…read morehe will come up with a solution. We were supposed to be out yesterday so as to not have to pay the next month but life got in the way beyond our control and caused us to be late yet Steve was very patient and did not charge us. We would recommend using the facilities! Julia

I would definitely recommend people here, I got great service and was very pleased with the sizes…read moreof storage they have there and the entry to getting in is awesome you know your stuff is safe.

I returned my rental truck and was helped promptly by the "bearded fellow" behind the counter…read more The store was clean and the assistance was prompt I was given excellent customer service - which is difficult to find nowadays. Ease of return, pleasant conversation & a positive attitude is why I'll use Kennedy for my moving & storage needs.

Rented for 5 years. Never had a problem. Clean dry units. Good people to work with.read more

This place is absolutely beyond stupid it's ridiculous. My dad had a unit with his wife and he…read morerecently passed away. They refuse to transfer it into her name. I've given them every legal document they'd need and more as I'm the legal executor and they continue to ask for more! There are no more to give them. They won't accept payment from his wife. Keep giving excuses about legality and the state of Washington. That's crap. No other company has required what these morons are asking for. DO NOT do business with these idiots.

The manager is very rude, victimizing, and disrespectful! Not helpful people at all! Full of…read moreattitude.

WARNING Pictures contain photos of mice, if you have a…read moresensitive stomach please DO NOT LOOK. The office people are great, but the facility sucks. We've had our unit less than a year and we were gone on vacation for 6 months. We came back to our unit didn't notice anything at first. We got further into our unit and noticed sheds of paper/cardboard boxes everywhere. Later that day we noticed we had mice in our unit. We called the front deck and asked if they could help by putting traps in our unit. They said they did, but we never saw any traps. 3 weeks pass by, (my husband was deployed and I'm a 34 week pregnant mom of already two I lost track of time) and we call the unit to see if we could get a different unit because the mice situation was getting worse. They gave us one right next door to the old one. We started going through our things and we found 14 mice in our unit. When I started walking to the front door of the facility to get the insurance information the guy behind the desk at that moment was just opening the traps we had asked for weeks and weeks prior. We had TOTES that did have food in them, as we are prior military and do not like not being prepared. The guy at the front desk tried saying that the canned food is what attracted the mice in our unit which is absolutely bogus! We have thousands and thousands of dollars in damages. Military equipment/gear, baby car seats, baby swing, baby items, sentimental items, photos, books, and much more. And on top of all that we found one of my husband's uniform hats had 9 babies buried in it with 2 adults. We set 6 traps ourselves and each one had a dead one, one was smashed by our propane tank, and 3 ran at me on day one. The front desk tried saying that we have a mice issue, no this facility has a mice issue. I'm furious at home much damage has been caused in our unit by mice. If I could give negative stars I would. ‍ We've just gone back to the unit after the holidays, (our new unit) AND WE STILL HAVE MICE!

I was very happy with Queensgate Storage, it's clean & has excellent security. Jeff & Lori are…read moreprofessional, easy to reach and very helpful. The online bill payer is an excellent bonus!