Beautiful hotel with great rooms. Very nice cafe and in room amenities. The rooms are very spacious…read moreand comfortable.

Great location near restaurants and stores! Short walk or drive…read more Very close to the highway, too. King bed room has a door to the bedroom and a separate living area with pull out couch. Clean, affordable, friendly and convenient.

For the price this place is actually pretty decent. Some of the clientele look a bit sketchy…read morehanging out out front of their rooms, but I had a decent stay here and would recommend to those on a tight budget.

Under new management and it is fabulous!…read more My room was quiet, clean, and quaint. Very friendly owner at this family run motel! He was accommodating, considerate, and polite. Overall I felt more comfortable and safe staying here than any motel chain I have been to in the past. An added bonus: microwave, tv and fridge in the room plus free wifi! What more could you ask for at 40/night?!? I have nothing bad to say - and that says it all!

The room was pretty nice until I noticed there were ants..(I included two pictures of some ants…read morecrawling around by the air conditioner). The breakfast food was alright nothing too special. The pool water looked odd, a little discolored/murky. The gym was well kept, had free weights, and machines. Almost forgot to mention that their little store is mostly overpriced snacks ($6 snickers bar...). I would describe this hotel as alright. The staff was very kind throughout the stay.

I just returned from a 4 day stay at the Home2 Suites with work in Joliet Plainfield and I was…read moreEXTREMELY happy with my stay. 1. Staff was very friendly, helpful and professional 2. Room was very comfortable with small kitchen like area -Full fridge, microwave, sink, etc... 3. Great work out room / area 4. EXCELLENT WATER PRESSURE 5. Hot chocolate station in lobby helped during the very cold weather. 6. Cool fireplace out front 7. Perfect temperature settings Located near many food options, I recommend and will be back next year. Thank you

I've stayed nearby at the Hyatt Place and thought l would try the sister property. I know that the…read morebreakfast at Hyatt Place is minimal. I was right Hyatt house had a better breakfast however as they are sister properties I could've stayed at Hyatt Place and eaten at Hyatt house. There's plenty of parking in the back. The place has a fire pit and bbq. I arrived on a red eye at 445am. After picking up the car rental it was 530a.m. As a globalist, I thought i would try to check in. The gentleman at the front desk was so very nice! Great customer service. Got an upgrade to a suite, he checked us in told us to get breakfast and take a nap before our conference! Wow! We didn't spend too much time here but sleep. The room did have a smell to it. The window was left a Crack but even with the fresh air it still smells. We really like the room and it's location. It was only one night so there was no problem. I would stay here again!

This was more like a 3.5 star, but I think it was also fair to round it up because it was a…read morepleasant overnight stay. I would make it easy by breaking down my rating into a few categories. 1) hotel location This is located in Warrenville, close to Naperville, but definitely far from the Chicago city downtown (approximately 40 min drive). Most guests were traveling by car. Hence, parking space was ample to accommodate customers staying at both Hyatt Place/Hyatt House. The hotel didn't offer airport shuttle, stated in their website site. Shuttle bus service to nearby places, with 5 miles I believe, was available upon request. 2) check-in The receptionist told us that the room wasn't ready when we came in around 3:15pm, so we were told to wait at least for 20 minutes or would be offered a different type of room (basically the same setup, except there was no separate bedroom). The wait wasn't awful, yet I was expecting the room would be ready when the check-in hour began. The receptionist was beyond courteous and friendly and let us have the beverages and snacks in their market place fridge while we waited. Fortunately, the kids weren't acting up and quietly played their newly-bought toys. 3) the room I booked the one-bedroom, with a separate living room, kitchen, and dining area. The room appeared clean at the first glance. However, there were details missed on the carpet, underneath the dining table booth, and the cover on top of the convertible sofa bed, for a good number of hair strings, stains, and dust were found. Speaking of the sofa bed, it wasn't that comfortable due to the quality of mattress attached to it. If you are one of the individuals who care about the sleep quality or are staying for a longer duration, spending an additional $100 to upgrade to a two-bedroom might be necessary. In our case, we were doing alright since the sofa bed was in a much lower platform than the regular king bed. With that said, our petite 2-year old was able to climb to the sofe bed without assistance. 4) surrounding noise I'm guilty to say that we were probably the noise-makers, if any hotel patron heard us. We were parents with 2 young children and they were definitely playful and throwing tantrums from time-to-time. Otherwise, being bothered by noises shouldn't a concern at all while staying here. 5) amenities and free hot breakfast The hotel basics, such as a gym, an indoor pool, a small bar in the dining area were available but we didn't use it. Nevertheless, we took advantage of the breakfast and that was great and our kids enjoyed the offerings as well. The only very, very slight disappointment was that there was no made-to-order omelet station like what I experienced in some other Hyatt hotel chains in the past, and that was totally an-OK. 6) so why 3.5 stars? The room keys were deactivated early after myself and my partner finished the breakfast with each of our children downstairs. My key was deactivated mysteriously after I took our younger one for a walk in the morning. Luckily, my partner and our older one were in the room at that tine so there was no problem. Likewise, the similar scenario happened to my partner/older son, so we avoided having to ask the front desk for help yet that was strange. Ultimately, the rating was downgraded due to the overall cleaniness of the room. It absolutely could use more attention or it might be time to change out the in-room carpet. I booked the room with my company leisure travel discount and the price was reasonable in my opinion. It was our first time taking kids for an overnight suburb stay and it went well. I would still recommend Hyatt House Chicago/Naperville/Warrenville for traveling as a family or a group.

Brief visit and grabbed a couple of nights at this Fairfield…read more Pros: -Location. Located right off the 88 and 59. So easy to jump on the highway. -Room. Clean. -Check-in was smooth. -They had complimentary buffet breakfast, but I did not try. Cons: -Wallpaper falling off the wall on first floor due to the moisture/humidity of the pool. This place needs some updating. -Workout room was under construction. They did offer for us to go to another hotel via email. Not very convenient. -Parking lot surrounding building was very full in the evening. With a TownePlace Suites and Sleep Inn in the same cul-de-sac, everyone is parking the same area.

indoor light pollution, and bad coffee…read more The LEDs on the microwave, as well as the air conditioning/heating unit are so bright that you can see your hands in the middle of the night. Sleeping conditions are the number one reason why you pick a hotel and that's why this gets an abysmal one star. I like it dark and it's been shown that you sleep better in darkness versus indoor light pollution with LEDs in addition, the coffee was a disgusting watery blend with no flavor if people that set up these rooms actually slept in them this kind of stuff would not happen No quality control = no goood night sleep.

When I got my friends' save the date with their wedding venue location, I immediately looked for…read moreclose hotels. This hotel is literally across the street from Sanctuary Events! This hotel is a small boutique hotel with 8 rooms. It is gorgeous inside. Parking is a little tight and they allow for 1 car per room for that reason. On the day of my reservation I received both email and text instructions on how to access the room. I was in the South building in the Rae room. This room was up the steep stairs. The room itself was small and quaint. There were a couple of hooks to hang clothes. They had a tv, keurig, and mini fridge. The bathroom was located across the hall. The pillows were a little uncomfortable. Definitely recommend this non-chain hotel for a different type of vibe.

Wow this hotel is a gem…read more This is a very small hotel with 9 rooms split between two buildings. This is a historic building that's a true gem. Parking: They have a very small private lot that can fit one car per room. In the rare event you can't find parking, the hotel manager can help find you a new spot. Check in and check out: This hotel doesn't have a traditional front desk. Instead you will get a code for your door and the main door of the hotel building that you're in. Each room is so different and definitely find their website to see the difference between them all. While this place doesn't have a front desk and doesn't do daily turn down service, everything you need is just a text away. I truly loved the peace and quiet nature of this hotel. Only downside is since this hotel is an old house, it means that the air conditioning and heating is for the whole building vs the individual rooms. So if one room wants it hotter, everyone gets it hotter. Overall I loved this hotel. It's half a block from downtown Plainfield and walkable to so many wonderful restaurants and stores.

Hotel was clean, nice and staff was friendly. Only stayed one night and room worked fine. I would…read morerecommend this hotel to anyone looking for a good, no frills place to sleep. It does have a decent indoor pool.

I rarely leave negative reviews, but my stay at the Hyatt Regency Naperville was unacceptable,…read moreespecially as a Hyatt Globalist. During my stay, dirty yellow water began leaking from the ceiling into the toilet area from what appeared to be a shower or plumbing issue in the room above. It was disgusting and raised serious health concerns. I called the front desk, but the person I spoke with showed little urgency or concern. I was told there were no rooms available, even though I was never offered a real solution. She said she would call me back, but she never did. To make matters worse, the refrigerator stopped working overnight, causing me to lose about $100 worth of food. I also found a pillow with old blood stains on it. Why was that pillow ever left in a guest room instead of being thrown away? Although an engineer came to inspect the leak, the problem was never resolved. I ultimately had no choice but to leave early and find another hotel on my own, with no assistance from Hyatt. As a Globalist member, I expected far better customer service and a much greater sense of urgency. Between the apparent lack of cleanliness, the plumbing issue, the broken refrigerator, and the poor handling of the situation, this was one of the most disappointing Hyatt stays I've experienced. Hyatt, you need to do better. No guest should have to stay in a room with potentially contaminated water leaking from above, lose their food due to broken equipment, and then be left to figure out alternative accommodations without support.