Rooms were comfortable and breakfast variety good, though on Sunday they ran out of items…read more However, check-in was not smooth as our room was not ready on time and then got moved to another room and floor then what we selected. The night desk clerk was punchy and made you ant to avoid the area (happened on multiple nights, same gal). Gave Grace the first night but when it repeated itself... Overall it was a great location and we would stay again.

Clean rooms, the people at the front desk were incredibly nice. We stayed for 3 days, then decided…read moreto stay for three more. When we asked to extend our stay, we were asked how we liked the room. We were happy with the room but said the water pressure was weak (on the fourth floor). The front desk person insisted on giving us a suite on the second floor (water pressure much better). Would definitely stay again.

Just was here for a work event. The out building we were in was too warm. One of us had to open the…read morewindow. Cloth towels are used for hand drying at the bathroom & they were all used up before the event was over. A puny breakfast display was put out with room temp water & tasteless coffee. Lunch was nothing great either. Luke warm soup - about 1/4 cup-served. I ordered a sandwich that came with about 5 chips on the side. Nothing great about this place, but Im sure in Plano area options are limited. The owners just need to step it up.

Old, fairly falling apart location. Threatened to tow one of our guests who parked in the publicly…read moreaccessible parking spaces in front of the house which was not signed "no parking". Would not recommend

Clean, quiet, comfy beds. Next to a coffee shop, restaurant, and a movie theater. All walking…read moredistance

Only one elevator working making the wait time unreasonable because there was a large wedding party…read morestaying here. Outside ashtrays were full and never cleaned. Pancake maker broken. Daytime desk agent didn't appear to understand colloquial English very well; I had to ask him a question FOUR TIMES before he answered my question.

Amazing stay at the Herrington! We only did a 1 night stay visiting in the area but well worth it…read more We booked a suite balcony room and the rooms are quaint and cozy. Beautiful tubs and large bathrooms. Walking distance to third Street where all the restaurants and stores are. We did not take advantage of the spa amenities this time, but the cocktail lounge was nice. Beautifully decorated during Christmas as well. We plan on doing another getaway and will keep this place in mind for the future.

Our daughter got married across the street from this hotel, but we all stayed at the Herrington, it…read morewas so amazing! The staff alone was so kind, accommodating and fun! The restaurant there is amazing! The food is spectacular, super cozy restaurant, romantic! Rooms are so very plush! Beautiful bathroom with large tub and extremely Comfortable bed. House keeping on top of everything if you want them to be. We didn't need our room cleaned daily but we could have. It's a touch of old Europe charm with modern day convenience and. Again, need to mention the whole staff was awesome! Thank you team Herrington!

Everything!!! Breakfast is continental. No napkins. Tables are dirty and not wiped down. No room…read morecleaning, incl8ding garbage, even when asked. Disgusting

The worst place I ever slept in... Water smells like sewer ... I literally took a shower with nasty…read morewater the staff agreed with smell but said that they could do anything bout it .. that that's normal.... Broken toilet , food was disgusting .. I wouldn't recommend it to anyone else, do not booked any rooms here ....

This hotel met all our standards plus more. The staff was incredible, they were helpful and nice…read more The hotel was clean as well. Free breakfast is always a plus too. We will be back. Thank you for the stay.

This is a fantastic little hotel. The hospitality was amazing. We stayed here with a group of 13…read morefor the bubble run. The women at the front desk was so friendly and helpful. They went above and beyond to be kind and make sure we had a good stay. The free breakfast was nice. The pool was nice. The room was clean and nice. No complaints at all.

The Paper Doll House was adorable, super organized and the food was beyond excellent. MaryKim…read moreanticipated everything we would need for a relaxing weekend. The crafting area gave us enough space for all of our things (and you know that us scrap bookers have paper in every shade and tons of stuff with us). The meals were so delicious. The desserts were better than any bakery could make! I would highly recommend this hidden gem!

Get pampered, eat fantastic food, meet wonderful women, share ideas with talented crafters. The…read moreowners do a wonderful job of making you feel welcome,relaxed and definitely well fed and catered to. Treat yourself to a great experience you won't be disappointed. This old house has so much charm.

Excellent and quiet everything about right Food close by…read more Roads in great spot Excellent spot to go quickly in all 4 directions Nice main roads little traffic!

The room was perfect and clean. The sheets, blankets, comforter, pillows, and towels all seemed…read morenew. It was quiet and comfortable. I was afraid with the trains we would hear them all night but I never did. The mattress was a bit too firm for me but I was out as soon as I hit the pillow. The shower was great and plenty of hot water. It was a great addition to our Rt. 66 travels.

Amazing very clean.The staff is wonderful. No crime. Every time I'm in town , I stay here.read more

Stay here over the Lodge! A wedding was at Starved Rock and we opted to not stay on site and stay…read morehere and so glad that we did! It was spacious and updated and close to everything! I saw a room at the lodge and it was very old and not nearly as nice as this! Parking was easy and we walked to breakfast the next morning.

We stayed one day last week. Very clean and so close to everything in Utica. We will definitely…read morecome back!