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    Courtyard by Marriott Chicago Naperville

    3.8 (39 reviews)
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    King bed with sofa
    Dan O.

    Needed a room for a overnight visit to Wheaton/Naperville. Booked the Courtyard at a reasonable rate. Mobile check in and out. Full service Bistro and Market. Complimentary parking, Wifi, fitness center, and pool. No microwave oven or refrigerator in the room, but it wasn't necessary for an overnight stay. Large size room with sofa. Lots of outlets for my electronics. Just what I needed for such a quick stay, but for a longer stay I would need at least a refrigerator in the room. Recommend with caveats.

    Clean and attractive rates with long hallways!
    Bill D.

    My wife and I really ended up loving this place! Clean rooms and typical Marriott beds which I really like. Got a del through Booking.com and it ws a real bargain. After a day of driving over to Indiana, we elected to sit and watch the Bears game on a big screen in an area of the lobby and had a pizza called in from Giordanos- a great way to wrap up the day. Anna who works in the deli/bar gave superb service and advice (like telling us to avoid a certain city in Indiana!). This motel is close to shopping and several good restaurants and rest assured, we will be back when in the Chicago area!

    Walking from the hotel
    Ayla R.

    So, I was whisked away by my job for some exciting training in the position of Sales and Event Planning. I was went away to train in Naperville, IL. On one hand, exciting to be somewhere I have never been and this is a position of my dreams with my company which I love. On the other, three weeks away from the hubs! Wah! Regardless, I was put up in the Courtyard Marriot of Naperville. Since I was going to be living there for nearly a month I was hopeful that it would be a pleasant experience. The hotel is standard. The lobby is modern and cool. Comfortable for working at night. The shuttle, which was my main transportation while in Naperville is kind of tricky. Arranging it was sometimes difficult and it was often late. It would be fine if this trip were for leisure, but having a work day it began to wear on me towards the end. It seemed more poor planning or miscommunication than any thing. There are many killer restaurants in the area (you can read reviews on my page!) And the fitness center is open 24hrs, which I utilize. The thing that really made this hotel a great place to stay for three weeks was the staff! Everyone was so sweet and so helpful. They all asked how my training was and gave a lot of suggestions of places to eat nearby and things to do on the weekend. The front desk girl, Jackie was so sweet and always brightened my day. Talking to her felt like chatting with a girlfriend I have known for a while. The shuttle driven, Juan was so funny! Even though sometimes the shuttle was poorly arranged, by the time he picked me up he was so genuine and friendly that I spent my whole ride back laughing with him. This staff is truly top notch. If you want a home away from home in Naperville, you will find it here!

    Night time in the courtyard.

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    3 years ago

    Clean room, very comfortable bed. I was surprised the coffee was not open. Convenient to NOW Arena ~ walking distance

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    8 years ago

    Digging it. Here for the week and feel very comfortable. Hotel is well kept and clean. Room is very nice.

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    9 years ago

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    10 years ago

    Just stayed here three nights for work. Everything was perfect beginning to end! Thank you for the great service.

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    10 years ago

    Clean room. Comfy bed. Courteous and accommodating staff. Enjoyable early morning eats. We will be back again!

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    Ask the Community - Courtyard by Marriott Chicago Naperville

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    Chicago Marriott Naperville - Marriott Hotels & Resorts in Naperville

    Chicago Marriott Naperville

    (132 reviews)

    $$

    My stay at the Chicago Marriott Naperville has truly been amazing. This hotel deserves every bit of…read morea 10/10 review. From the front desk to housekeeping, maintenance, bartenders, kitchen staff, and management everyone here works so hard and treats guests with kindness, professionalism, and genuine care. I especially want to recognize Christiana, the manager. She has been so thoughtful, caring, and always smiling. You can tell she takes pride in her team and knows exactly how to run a front desk with excellence. Everyone is always professional, welcoming, and put together, and that reflects great leadership. She deserves an award for all of her hard work and dedication because she truly makes guests feel valued and comfortable. Jadah is another standout. She is always smiling no matter what and has such positive energy. She's constantly recommending fun places in the area and gets excited talking about local events and things to do. She makes guests feel welcomed immediately and brings such a fun and uplifting atmosphere to the hotel. Keren went above and beyond for me and my two kids during a minor inconvenience I experienced. Not only did she help immediately with kindness and patience, but she also checked on us the next day to make sure we were okay. That level of compassion and hospitality meant so much to me. Jose is hilarious and always brings good energy. He's always laughing, ready to help, and recommending great restaurants and food spots around town. He honestly makes the hotel feel like family. Jenet is such a beautiful woman with a beautiful soul. She is always smiling, always happy, and always ready to help every guest with patience and respect. Even when there's a long line, she keeps everything moving smoothly while still making every guest feel important and valued. That kind of service is rare. Meagan Chase is another sweetheart. She's always smiling, always stylish, and always happy to help. Whether I needed extra blankets, housekeeping, or anything for the room, she always made sure I was taken care of. Alicia has also been incredibly helpful anytime I've needed assistance or maintenance support. The housekeeping staff deserves recognition too. I don't know all of their names, but they work so hard. They are kind, respectful, constantly cleaning, and always making sure everything feels fresh, safe, and comfortable for guests. Maintenance staff Julio and Will were both very nice and quick to help whenever needed. Jason is super cool, Jeff is very kind, and Alfonso is quiet but always smiling and helpful whenever he's around. Gina from the bar are wonderful as well friendly, attentive, and always creating a welcoming environment. The bartending and kitchen staff overall have been excellent throughout my stay. This hotel truly stands out because of the people. There may be many hotels nearby, but the kindness, professionalism, teamwork, and hospitality here make this place special. Thank you all for making my stay so pleasant and memorable.

    This hotel has been the "centerpiece" of Naperville for a long time on Diehl Road near the highway…read more Before becoming the Marriott, the hotel was a holiday Inn Select. Marriott purchased the building in December 2010 and renovated it when purchased. Being a former resident of Naperville, I frequent this hotel for various events-- weddings, birthday parts, religious events, etc. With that said, this is the first time I have stayed at this hotel. The lobby looks the same as I recall. There are some slight modifications: the addition of a Starbucks, the check in counter moved, and some decor differences. The lobby is not really inviting: it's a mass open space that is dark and littered with a lot of furniture. The lobby could use some updating again to make it a cozy sleeky environment that you want to grab a drink in. So how are the rooms? Being an ambassador with Marriott we were treated to an upgrade. The room was very big with a seating areas as you walked in. Plus we were provided a welcome gift that consist of a small bottle of alcohol, chocolate pretzels and a note. It was a nice welcome gift. The bed was super comfy with the blankets-- part of the marriott collection. The room had everything one could need for business purpose-- good side desk, ample seating and storage areas. The bathroom was a good size as well- the shower had good water pressure and was hot. The room good use a good update to make it a bit more modern. The room seemed outdated but was clean. We were offered free breakfast-- first of all the breakfast areas needs some updating. Like the lobby and bedroom, no work has been done on this hotel since the initial renovation from Marriott. So again, the space was dark, the chairs were damage and just not an inviting seating. The food was ok, nothing was beyond average. Our table setting had two dirty items- my juice glass had lipstick and the creamer had something floating in it-- yuck. The server addressed it right away. The staff was very attentive in the restaurant-- thank you for your service. I would not pay to eat here, but given the meal was free-- it was good enough. As for parking-- the hotel has a very large convenient parking lot. The hotel is a good location to access the highway or to get to downtown Naperville.

    Hyatt House Chicago/Naperville/Warrenville - Restaurant

    Hyatt House Chicago/Naperville/Warrenville

    (57 reviews)

    $$

    I've stayed nearby at the Hyatt Place and thought l would try the sister property. I know that the…read morebreakfast at Hyatt Place is minimal. I was right Hyatt house had a better breakfast however as they are sister properties I could've stayed at Hyatt Place and eaten at Hyatt house. There's plenty of parking in the back. The place has a fire pit and bbq. I arrived on a red eye at 445am. After picking up the car rental it was 530a.m. As a globalist, I thought i would try to check in. The gentleman at the front desk was so very nice! Great customer service. Got an upgrade to a suite, he checked us in told us to get breakfast and take a nap before our conference! Wow! We didn't spend too much time here but sleep. The room did have a smell to it. The window was left a Crack but even with the fresh air it still smells. We really like the room and it's location. It was only one night so there was no problem. I would stay here again!

    This was more like a 3.5 star, but I think it was also fair to round it up because it was a…read morepleasant overnight stay. I would make it easy by breaking down my rating into a few categories. 1) hotel location This is located in Warrenville, close to Naperville, but definitely far from the Chicago city downtown (approximately 40 min drive). Most guests were traveling by car. Hence, parking space was ample to accommodate customers staying at both Hyatt Place/Hyatt House. The hotel didn't offer airport shuttle, stated in their website site. Shuttle bus service to nearby places, with 5 miles I believe, was available upon request. 2) check-in The receptionist told us that the room wasn't ready when we came in around 3:15pm, so we were told to wait at least for 20 minutes or would be offered a different type of room (basically the same setup, except there was no separate bedroom). The wait wasn't awful, yet I was expecting the room would be ready when the check-in hour began. The receptionist was beyond courteous and friendly and let us have the beverages and snacks in their market place fridge while we waited. Fortunately, the kids weren't acting up and quietly played their newly-bought toys. 3) the room I booked the one-bedroom, with a separate living room, kitchen, and dining area. The room appeared clean at the first glance. However, there were details missed on the carpet, underneath the dining table booth, and the cover on top of the convertible sofa bed, for a good number of hair strings, stains, and dust were found. Speaking of the sofa bed, it wasn't that comfortable due to the quality of mattress attached to it. If you are one of the individuals who care about the sleep quality or are staying for a longer duration, spending an additional $100 to upgrade to a two-bedroom might be necessary. In our case, we were doing alright since the sofa bed was in a much lower platform than the regular king bed. With that said, our petite 2-year old was able to climb to the sofe bed without assistance. 4) surrounding noise I'm guilty to say that we were probably the noise-makers, if any hotel patron heard us. We were parents with 2 young children and they were definitely playful and throwing tantrums from time-to-time. Otherwise, being bothered by noises shouldn't a concern at all while staying here. 5) amenities and free hot breakfast The hotel basics, such as a gym, an indoor pool, a small bar in the dining area were available but we didn't use it. Nevertheless, we took advantage of the breakfast and that was great and our kids enjoyed the offerings as well. The only very, very slight disappointment was that there was no made-to-order omelet station like what I experienced in some other Hyatt hotel chains in the past, and that was totally an-OK. 6) so why 3.5 stars? The room keys were deactivated early after myself and my partner finished the breakfast with each of our children downstairs. My key was deactivated mysteriously after I took our younger one for a walk in the morning. Luckily, my partner and our older one were in the room at that tine so there was no problem. Likewise, the similar scenario happened to my partner/older son, so we avoided having to ask the front desk for help yet that was strange. Ultimately, the rating was downgraded due to the overall cleaniness of the room. It absolutely could use more attention or it might be time to change out the in-room carpet. I booked the room with my company leisure travel discount and the price was reasonable in my opinion. It was our first time taking kids for an overnight suburb stay and it went well. I would still recommend Hyatt House Chicago/Naperville/Warrenville for traveling as a family or a group.

    TownePlace Suites by Marriott Chicago Naperville - Exercise in our 24 hour fitness center

    TownePlace Suites by Marriott Chicago Naperville

    (22 reviews)

    $$

    Avoid avoid avoid. I've been to many Marriott properties, and this is one of the two I've found the…read morestaff to be extremely unprofessional. When I walked in, the door was locked, which I can appreciate additional security when in comes to spending the night at hotels and not allowing people off the street to walk in. But then, I called the hotel, multiple times, could hear the phone ringing from where I was standing outside, yet no answer. The front desk at hotels should be staffed at all times, so at this point I was ready to walk away and book somewhere else as I've gotten no response and figured no one was working. At last, after a few times of calling--someone finally picks up, asks how they can help me. I say I'm out front, waiting to get in to check in. No response on the phone, then 20 seconds later I get buzzed into the lobby. Obviously annoyed, I give the guy who came out from hiding my ID and credit card, and then I say something along the lines of "does this hotel not require anyone to answer the phone or let people in when they arrive?". He did not acknowledge the comment, apologize for his lack of effort at his job, or show any bit of care. Check in process complete, did not acknowledge my status as they're supposed to at Marriott properties, and then I say something again--hey it'd be nice if someone answered the phone the first time and let me in, instead of me waiting outside calling multiple times, I was ready to walk away. His response was "I got one phone call and answered it". I could hear the phone ringing, along with the fact I know I called more than once, but wasn't worth the argument. I did not appreciate his lack of ownership to him not doing his job. This hotel needs to look into finding new staff who don't mind doing the basics of their job and can be professional to the guests. Room itself was a little outdated but fine. UPDATE: leaving this AM, there was a woman working the front desk who seemed happy and friendly. So they do have some good staff, I just had a poor experience.

    The pictures of this hotel on a variety of websites are cleverly staged, and they must have paid…read morefor positive reviews: plainly, this hotel is a dump. With each layer, a surprise: the pot-holed parking lot in a ditch lined with squatters' semis and rvs, the torn chairs in the lobby with its funky smell, and the room. It was damp, dirty, and smelled worse. We were exhausted from our long trip, but neither one of us could bring ourselves to touch anything. Marriott, what happened to you?? Please be forewarned: do not use this hotel. Certainly, do not give them a payment method until you or someone you trust have seen the actual room. It was an expensive nightmare.

    Holiday Inn Express & Suites Aurora - Naperville - Have an A-1 Day!

    Holiday Inn Express & Suites Aurora - Naperville

    (36 reviews)

    $$

    This is a truly beautiful hotel - not sure if it's new or newly renovated, but it sparkles. We…read morechecked in around 9:30 pm and the desk clerk was so friendly and nice. Interesting note: the elevator, like all exterior and interior doors, has a security feature. You have to use your room key to operate it! DD and I were bringing a dog with us, and if the room ever had another one in it, you'd never know. Even his discerning nose didn't seem to detect anything, or at least he didn't act like it. Everything was wonderfully clean and in working order. My bed was a delight - I especially like the choice of firmness of pillows, clearly labeled "soft" or "firm". The blackout curtain was a great surprise - it actually worked! I prefer my sleeping quarters as dark as possible and I was pleased to have that. The hot shower was good, with a large and adjustable head, from fine spray to pulsating jets. What would have made it better was more pressure; the jets didn't really pulse that great. Breakfast was standard, according to DD. I was trying to get going and only grabbed some "grind and brew" coffee, which was delicious. I do wish one could brew less than 10 oz. but I just took two cups and mixed them to make half caff. All in all, a delightful hotel experience.

    What a great hotel. The main entrance was clean, the staff were friendly and helpful and the free…read moremorning breakfast was good. We stayed in a handicap accessible room and it was spotless, the whole room very handicap worthy.

    Hampton Inn Chicago/Naperville - Meeting Room

    Hampton Inn Chicago/Naperville

    (38 reviews)

    $$

    We arrived early in the evening and were cheerfully greeted. The hotel was near full so I used the…read moreavailable luggage carts to haul our bags to the room. The room was clean and well kept. The furniture was clean and updated and in great condition. The staff was helpful and very professional. There were a couple of minor discrepancies with the room but these were easy fixes and just routine maintenance. The stay was very relaxing and refreshing. Bed was also great. We enjoyed the hot breakfast in the morning with eggs, bacon and potatoes. There is also a large selection of juices and hot coffee . If you want snacks or minor medications there is a kiosk and you can charge to the room. There is also overflow parking if you have a large vehicle or trailer. Several of us dropped our wife off and used the back parking lot which was also well lit.

    I stayed at this hotel in July, August, and September. All 3 times there has been a terrible smell…read morein the lobby in the afternoons/evenings. When I complain, the staff either says they don't know what it is OR they act like it is a new complaint and say they will call Maintenance. It is a mixture between putrid towels and old wet diapers. I complained several times, but it doesn't seem like it is something that management cares or knows how to resolve. I was amazed to see in the morning that people were eating food from the same area that was rancid. I will be staying elsewhere on my future trips.

    Inn at Water's Edge - Lounge area

    Inn at Water's Edge

    (15 reviews)

    $$

    We had a great stay at Inn at Water's Edge! We stayed 2 nights with our two children (ages 6 &…read more1,5). We stayed in a room with a king bed, a (comfy) rollaway bed and a pack & play. It was all arranged nicely and the view from the room was fantastic! The entire hotel only has 6 rooms so it was extremely nice and quiet. Check-in was easy and staff was nice. Breakfast was either brought to your room or eaten in the lounge. It was ordered the day before and brought to you in the morning, very nice. Our older daughter thought it was "fancy" and wants to come back. It was an extremely pleasant stay and we will be back!

    Both a wonderful place to stay and a great deal. We first stayed there in 2014 when my wife booked…read moreall the rooms for my 60th birthday. We were able to gather in the lounge and go at our own pace. We stay here every time we return to the area. The rooms (recently updated) have always been big, very well appointed and pristine. It's incredibly quiet and parking is right there and always available. The best part is the incredibly friendly and helpful staff. The last time we came, they took great pains to help us get a (very hard) reservation at the student-run restaurant in the same building. They are also very knowledgeable about the area. The really good breakfasts are served at whatever time you want, either directly to your room or in the very nice lounge right next to the rooms. Why stay at a much more expensive and impersonal hotel when you can have a relaxed and quiet visit and save a bunch of money at the same time?

    Courtyard by Marriott Chicago Naperville - hotels - Updated June 2026

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