Shiloh gave me helpful friendly service analyzing my pool water. Price was very good for the pool…read moreacid much better than the home improvement stores and a higher concentrate mixture. Thanks Leslie

Closed on Saturdays? C,'mon. Needed pool party and they are closed Why have a store if you are…read moreclosed.

I think I really lucked out. We work with other pool/ hot…read moretub techs/ maintenance companies in other parts of the state, but we just started managing vacation rentals down in the St. George area too and needed to find a service provider we could trust to manage client's hot tubs and pools in the area. I just called a few random providers and only 3 responded to me, almost completely picking at random, I ended up choosing RPC. Best decision ever. From the first week service started, I was blown away. The service itself was done perfectly, but on top of that, the report he emails us every week to show what has been done is more thorough than I have ever received from any service company or trade. The step-by-step walk through of what they did accompanied by photos of every action they took blows me away. They take more photos of the hot tub during each visit than my cleaning company takes of a full 6-bedroom house after their cleaning. The confidence and reassurance this gives me that my client's hot tub and equipment are in good hands is invaluable to my business. I work with plenty of other service providers and have never received this kind of feedback after each service and as such I have never felt so sure about the service being done. I never take the time to write reviews, Seth and RPC never asked me to, but I've been so impressed, I had to come find out where I could leave a review and do it. In a world where most people only leave a review when their mad, the fact that he has perfect 5-star ratings here says something. If you're looking for a pool or hot tub tech, don't be like me and pick at random, read this and know you don't need to consider any other options. This is it; you found the right guy; you found the right company.

We have used Rauscher's Pool care for many years. Seth is very responsive and responsible. He has…read moredone an outstanding job servicing our pool and equipment always keeping us informed regarding any equipment or water issues. He is prompt, kind and knowledgeable in this business. I highly recommend Rauscher's Pool Care.

After some communication difficulties on Monday, which were not his fault, I was able to get my spa…read moredrained and cleaned today. He was on time and got to work immediately, the spa is crystal clear once again and his rate was reasonable. I should note that Heatwave was the only company to contact me and for that I'm grateful and have set up a quarterly drain and clean for my hot tub.

Taylor responded to my request for help within minutes and he scheduled me the very next day. He…read morewas right on time and very friendly and easy to talk to. He went to work filling/ cleaning/ draining my swim spa which is a LOT of water! He had to come and go throughout the day but communicated with me as to when he would be back and what he was doing. Taylor did an awesome job and I would recommend him 100%!

When I first went in I spoke to Mike about purchasing a hot tub and he was super nice and…read moreinformative. He showed me a few in the showroom and explained the features of each spa. He also assured me that they had a warranty. When I went back to purchase the spa a few days later Mike was not there. The owner Russell was there and he set me up with financing and the spa was delivered a few days later. The first day I used the spa I noticed one corner light was out. I contacted Russell and he said it's not a problem and he'd be out to fix it within the week. That's the last I've ever heard from them. I've texted a few more times to request a date for the spa to be fixed and was ghosted. If this is an example of their customer service once their product is delivered then I'm very disappointed. I hope nothing else goes wrong with my brand new hot tub because it doesn't look like this business honors service warranty. Shame.

I needed replacement filters for my swim spa . I should have waited 2 days and ordered on Amazon…read more The associate didn't really have a clue on which filters. That should have been my clue to leave. Well I bought the ones he suggested paid $105 . I checked Amazon today and I could get 2 for $36. Same filters. Lesson learned .

Philip did some pool plumbing repairs for us and we could not be happier. Big plus from the get go…read moreof dealing with Philip was his dependability and good communication skills. He gave us a very reasonable quote for the work. Then he showed up and completed the work just as he promised. (I find that to be more of a rarity today with contractors). He clearly knows what he's doing and did a fantastic job. I am so happy to have our archaic pool plumbing updated! I highly recommend Philip! We will definitely call him fir any future pool needs we have.

Not familiar with salt water system, priced per month up front, if month has 5 weeks you don't get…read moreone week's service, feel cheated

Jorden & Courtland were just amazing as they exchanged our Pentar Laminars yesterday !! They were…read moreprofessional quick gave us insights & suggestions regarding other things we could use in the future !! we are so appreciated for them coming out !! I would recommend them to anyone needing poor repair or service. Thank you to an amazing service team & Johansens Pool Service !!!

Purchased a pendair pump. 2 days later, the pump shut down. My pool company contacted pandair and…read morerequested a warranty call. Johansen sent their service rep and got it restarted. Less than 3 days later the pump shut down again. My pool company suggested to Johansen service rep that he thought it was the control module or the drive module. Johansen replaced the control module and it worked for a week. I called again and the johansens rep gets it started once again. Long story short, the service rep was here 4-5 times and the last 2 charged me a service call saying nothing wrong with the pump, it's was my pool configuration. Finally a representative from Pandair came and spent time looking at the situation and determined it needed a new drive module. Johansen has agreed to cancel the service Not impressed with Johansen pools or pandairs company that does their warranty work.