We ordered a bus for 12-19 people. I spoke to the grumpy man named Jim several times to confirm. At…read morethe pick up time a very old dirty white van showed up that only seated 10, uncomfortably so the other people had to follow behind in a car. The driver was somewhat nice. But never got out of the van to open the door, not even the broken back door where we placed our cooler. When I asked about the bus I was told they were all in the shop. I called to complain and we were given a discount of $10 each and told the ones who could fit did not have to pay!! Do not recommend.

The woman is so nasty. Always has a mini-meltdown when she first arrives. Obviously doesn't want…read moreclients comfortable. One day she was going off the road multiple times. Today was the first day she wasn't messing with her phone or running audio clips of stories louder than necessary. The van that she drives definitely isn't the best vehicle. No passenger side mirror,dirty inside and loud. I don't recommend unless you're desperate.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

This was the most unnecessarily difficult and rudest exchange I have ever had from a so-called…read moreprofessional business. Would NEVER recommend or use their services. So very disappointed.

I did not expect such fast service and the driver was very friendly and exceptional driver. Have…read morehad several scary rides in the past, so great driver was a relief. Would highly recommend this cab service.

Horrible. The dispatch woman acts like she can't hear me when I call. This is not a problem on my…read morephone ever. Second the cab never showed up. Just horrible

Never showed. Embarrassed me in front of my clients and my boss. Did not answer the phone when I…read morecalled to follow up. Do not use.

I would literally give this company zero stars. I ordered a taxi to get to work and after twenty…read moreminutes I called them, they told me they would get in contact with the driver. I called back in ten minutes and was sent straight to voice mail. This is RIDICULOUS.

We booked with this company for a night out in Cleveland, needing to leave at 6pm when the car did…read morenot arrive by 6:15 a call was made to Andrew, who said he would be there in 5 minutes ( HE NEVER ARRIVED AT ALL) !!!!!! We ended up being late and driving our selfs, GREAT WAY TO RUN A BUSINESS!!! ABSOLUTELY TERRIBLE!

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

Very good prompt service and driver. Would definitely use this company again and highly recommend.read more

Mickey was great. He drove us to blossom and made sure he got us to the perfect parking spot!read more

Working with this company is a pleasure. Cars are beautiful. Drivers are excellent. And the owner…read moremakes everything se I'm all set emless. I did the review

Tex was on time and very polite. The interior of the vehicle could have been cleaner. Their was…read moresome dust on the door panels. It looked like it needed an interior cleaning.

I used them to move furnature to my apartment. They called to let me know they were running a…read morelittle late. It took some time for them to move the couch, but they did. It would have been worth it regardless of the price. Very nice people. I would use rhem again.

Changed the price during the move, "helped out" by asking for more money to do something that…read moreshould have already been included. Came late and left early. Make sure when dealing with movers to get an hourly price and expect them to stick to it.