PUPPY BUYERS BEWARE!!…read more
To begin with please know the 1 star is for the breeder and not the two puppies we bought. It is of my opinion that the Jordan told us whatever she thought we would want to hear in order to sell her puppies. I have found Jordan to combative without accountability for her actions as evident in her response to my review.
As part of Jordan's sales pitch she misrepresented the puppies as having been genetically passed for diseases and specifically mentioned that the parent dogs were tested for hip dysplasia. I have since learned that there is NO "genetic" test for hip dysplasia. Jordan subsequently provided a certificate showing normal testing for DM but there is absolutely NO relation between the DM and hip dysplasia. It's my understanding that most all reputable dog breeders list there mating dogs with the OFA.org database.
We went to Hanson Farms with an interest in their white German Shepherds. My wife and I have not had a dog/puppy in over 20 years and at the time knew very little to nothing about what would be involved with raising puppies, 100% inexperienced. Out of concern for having a puppy (or puppies) we explained in great detail our work schedule and how we can be gone for long periods of time in a day. Jordan misled us to believe that having two puppies would be a good idea as it would keep each pup company, and further stated "that it was easier to train, behavior, potty, etc." Jordan even mentioned that she offered a puppy daycare service to watch the puppies when we have longer than normal work days. After speaking with multiple professionals -- including a representative with VCA Animal Hospital, The Tennessee German shepherd of East Tennessee, and three dog trainers -- we were told that both, having two puppies and to allow the puppies to go to her home for puppy daycare, was "BAD ADVICE," especially coming from a breeder. Apparently, part of the reason they said it was bad advice is something called, "Litter Mate Syndrome," which involves behavioral issues, dependency issues and aggression, all of what we have been witnessing between the two puppies. Jordan has discounted the litter mate syndrome as having no "evidence" to back this up. As a breeder she either knew or should have known about this as there is plenty of evidence out there but Jordan tries to focus on an article written by a dog trainer rather than facts. The Texas A&M University School of Veterinary Medicine and Biomedical Sciences wrote an article regarding the subject: https://today.tamu.edu/2023/09/28/understanding-littermate-syndrome-in-puppy-pairs/
After five days of having the puppies, given Jordan's misrepresentation and learning the truth about the genetic testing, the litter mate syndrome, and after speaking with several dog professionals we took the advice of other professional dog breeders and asked to return the puppies for a full refund. It's not buyers remorse when one has been duped and misled. Again, Jordan showed no interest in the puppies' welfare but seemed to be more concerned with a so-called "policy" of a $300 non-refundable deposit. She further stated that we would only receive the difference in whatever the puppies would sell for as she seemingly had no intention of selling them for what we paid ($900 per puppy). Not until we asked for the refund were we ever informed of any non-refundable deposit, neither verbally nor in writing. In fact, Jordan required that we pay the full $1,800 up front, of which we paid.
Given Jordan's lack of professionalism and what seems to be a matter of money rather than showing interest in the puppies welfare and because of the love we have for the puppies we have decided to go against the advice we were given and decided to do what we believe is in the best interest of the puppies. We believe that the puppies going back to Hanson Farms is by no means in their best interest given the circumstances and given the unkept conditions we received the puppies (dirt inside the ears, numerous worms, etc). I question how Hanson Farms can even be allowed to be a breeder. And as a result of Jordan's ill advice we will now have to spend a lot of money to deal with the behavioral issues.
Lastly, when we went to pick up the puppies I met with several of Jordan's adult dogs. Their adult dogs were unruly and exhibited bad behavior, trying to bite at me or jumping on me. In fact, one of the non-parental dogs tried to attack me from behind although Jordan will not admit to this. When I later mentioned to Jordan the bad behavior of her dogs she tried to discount this as the mother dog protecting her pups and made some excuse of how her other dog was trying to hug me. I believe it is common knowledge that a well behaved dog that has been trained does not jump on people.
