I got my kitten, Ruby, from Rags2dazzle in November 2020. Ruby is just everything I hoped…read morefor--extremely cuddly, social, and playful since the day I got her. And so floofy and cute! She loves every human she meets and gets along really well with my sister's cat. Every time I pet or hold her she purrs super loudly, and her favorite thing to do is cuddle (sometimes literally for hours!) with me under the covers every morning. Aside from some food related digestion issues when I first got her, Ruby's a very healthy kitty and we haven't had any health issues in the past year since we found the right food. It's obvious that she was very well taken care of by Addie and her daughter. I wasn't able to visit her cattery in person due to covid and because I live in the west coast, but her house looked very clean and filled with toys/other adorable ragdolls when I FaceTimed her. Addie was very responsive in the 3 months from when I placed a deposit to when I got Ruby. She replies to messages really fast and always sent videos/pictures when requested.

Absolutely terrible business where the customer is always the one blamed for every issue. The…read more"Practice Manager" may come across as polite, but she does not listen to customers input or concerns, and only does what she wants. The front desk always messes up appointments and then you get told it is your fault, not theirs despite the number of times you verified appointment details before hanging up to make sure they were correct only to arrive for your appointment to find out otherwise (this was a continuous, back-to-back problem). One of the highest turnover rates too means you no longer can get anyone that can truly and properly help you. Do not waste your time or money on this corporate vet chain, especially this location.

Very pleased with the care our dog received. Attentive, professional, warm and friendly.read more

Sudsy Mutts did not disappoint! The entire staff were so friendly and so kind to my dog. He came…read moreback so clean and smelling so good and was actually very relaxed after his grooming appt. So glad we found a groomer for him!! Thanks Sudsy Mutts!

Today was my first time trying a DIY bath for my dog and I can't say enough good things about this…read moreplace! Owners very friendly and helpful, they provide everything from towels, shampoo, conditioner, brushes and ear cleaner. They have different shampoo and conditioners to pick from, and they give you as much as you need all you have to do is ask! Great price, clean establishment, very comfortable and will definitely return!

A clean store with friendly and knowledgeable staff. I really wish their prices were a lot lower…read more That's why we don't shop there often.

Had my one year old Cockapoo groomed yesterday at Pet Smart on Hwy 153. The groomer was Sam. She…read morewas amazing. Thank you Sam

Friendly local business with a great selection of healthy pet products. Easy in and out and they've…read morehelped carry bags to my car when my hands were full with my baby (Thank you!). Only suggestion would be to open earlier (like 9am) and/or stay open a little later (at least on Sunday--we missed the window so our dog will go without his regular food tonight because we didn't realize we didn't have enough of his specialty food until 5:30, which they closed at 5 (M-Sat is 7pm)). Or, would love a subscription type service so I don't have to think about it. Other than that, no complaints. Always a good vibe in here.

I absolutely love this store! Nooga Paws is a great place for your pets needs. They carry a wide…read moreselection of pet products from harnesses, toys, treats, to a variety of dog foods, clothes and blankets, and grooming products. They even have an in-house bakery. If you're coming for cat products, you have some options, but not as much compared to the big chain stores. They even have a dog wash station! The self wash stations are available by appointment and also on a first come, first serve basis. The stations close at 6 pm Monday through Saturday and close at 4 pm on Sundays. Wash and dry time is limited to 30 minutes total per dog and costs about $15 per dog. Add on's (de-shed, for example) are available too. A rewards program is also offered in which you can obtain points and use them for a discount when a certain threshold in reached. Also, check their website for monthly promos, too! Lastly, we were also told they have two sister stores as well: Play Wash Pint (barks and brews) and Play Wash Stay (boarding and daycare). We look forward to checking out each one. Just love this place! Everything you need for your furry friends is here with exceptional staff, who are very helpful, friendly, and knowledgeable. Bring your pet in for a friendly shopping spree ;-)

I am really happy with the friendliness and communication of the staff. I think they do a great job…read moreon my Yorkie!

5 STARS!!! Friendly service!! Well worth the drive and they care about your pet also great pricing.read more

After moving to the mountain... we found new friends...signal mountain animal hospital by far is…read morethe most loyal around... always willing to take your questions over the phone, get staff awaits to greet you at the door, grooming has gone Through some changing of staff but no complaints always great with my Duncan. Lucy my boxer is treated like a princess when she visits! Dr.'s are always kind and listen to every word and never try to push products or procedures on owners. Love all that make this place a home away from home to my furry family members! not to mention they carry a huge selection of supplies including specialty treats and toys

What a wonderful staff, the really treated us well. We were able to schedule an appointment without…read morewaiting weeks. My fur baby was made to feel at ease. Appt was not rushed and they took the time to address questions. Website, app, not updated with pricing or times so verify first. My only issue was having to pay a deposit in advance. 1. I don't like having my CC on file 2. I also understand and they are probably no showed all the time. So one goes with other.

Unfriendly staff. Smelled like cigarette smoke. Poor customer service. Bad groom. Injured my dog…read more Talked to her several times before initial meeting. She was familiar with this dog from a previous owner and she never suggested anything about a sedative for groom. That would have been helpful to know and would have saved all three of us the stress and possibly saved my dog from losing her dew claw. Do not take your dog to this place.

Both my animals came out with hacked up hair, scalped in areas to the skin, long and odd in other…read more Both dogs smelled like cigarette smoke and definitely did not smell as if they'd been bathed. Owner was aware what the dogs looked like, she was present during drop off and pick up. I called and asked them to correct this and she said she would be happy to... in about 5 days. You'd be better off giving a child a pair of pet clippers and telling them to have at it.

After inducing myself as a small business myself I began what I thought wAs going to be a great…read morerelationship with the owner Kim. I let my pet have daycare there and only 1 time did I use her service for grooming. Daycare was fine not a lot of room to run and play but never asking for a discount I paid my bill with her up front. The grooming was not good at all.. my cocker looked as if they had used a flowbee cutting system on him his fur was so uneven and bald spots everywhere. After a great first wholesale purchase of my products to resale at her own price (she paid upfront with cash). I was ask for another order just before the holidays and after 5 attempts to collect a debt (with kind notes and Thank you's) this is 5 months later and this owner has not paid for product. I was advised by not 1 but 4 residents/business owners on signal mountain that not to get my hopes up that Kim would pay her bill. I'm really disappointed that from one small business owner to another that someone could rip you off and still continue on with their day like it never happened. I see this place closed most of the time so maybe too many people realized how dishonest she as a owner is.

Beware! Worst grooming business I've been to in five states!…read more After agreeing on a regiment, services, and pricing, it's a battle every single time you go back in. Lora Jernigan cannot set a standard on services and pricing. Emily and Kathleen want to argue with me every single time I go in, even after it's all been agreed upon with the owner. They want to heavily up charge every time. I highly recommend going elsewhere. What an absolute nightmare this place has been.

**UPDATE after owner's reply** Emily's response actually highlights the problem. My complaint was…read morenever that I could not understand the difference between a tidy and a full haircut. It was that the parameters kept changing from visit to visit, even though I was bringing my dog in on the same schedule and trying to maintain the same service. At today's visit, I explicitly said to just do what was in the notes from last time. Instead, I was again told it would be treated differently and priced differently. That repeated inconsistency is the issue. Yes, I cursed to myself while walking out. That frustration came after multiple visits where the same service discussion seemed to get reinterpreted all over again. Their reply only reinforces my original point that this place is inconsistent and exhausting to deal with. When I came back in to discuss it with Lora, SHE yelled AT ME, with no discussion on the issue, not the other way around. Original review: BEWARE!! SAVE YOURSELF THE HEADACHE AND GO ELSEWHERE! I should have listened to the bad reviews. Chattagroomer has been, by far, the worst grooming experience I have ever had, and I have used groomers in five different states. To be fair, Kathleen does a good job grooming my dog, but unfortunately, that's the only positive. The recurring problem was pricing and service inconsistency. At my first appointment, I specifically asked whether bringing my dog in every 4 to 6 weeks would qualify him for a tidy, and I was told yes, at about $104 with only minor fluctuation. Then at later visits, including just 4 weeks later, I was told it would suddenly be a full groom at around $144 instead. Lora later called me and we agreed, again, that the service I'm getting was a 'Tidy' at ~$104. I also called at one point to ask about only a bath and brush with medicated shampoo because my dog was dealing with seasonal skin allergies. I was told that would still be the tidy price, and that they would not "give a discount for services," even though I was asking for less service. I told her that's fine, I'll get him bathed elsewhere. The final visit was the last straw. I came in again on the same schedule(4 weeks), again asking for the same tidy, and again was told it would be the full haircut price. I said this keeps happening, and to just do what was in the notes from last time and that I would pay what I needed to pay. Instead of resolving a recurring issue they had created multiple times, I was told that if it was that much of an issue they would rather I just leave. I walked out angry and did curse to myself. I should not have done that. But that frustration came after repeated pricing disputes and repeated inconsistency that this business never seemed able to fix. A business can misunderstandings. Chattagroomer turned it into a pattern. A good groom is not enough to make up for constant confusion, aggravation, and having to re argue the same price and service over and over. I gave this place more chances than I should have. Never again. I will be warning every dog owner I know. TLDR: OWNER DOES NOT KNOW HOW TO RUN A BUSINESS, GO ELSWHERE