Outstanding. Everyone is so welcoming and professional. We will continue coming back for years to…read morecome. Go check them out, you will not regret it.

Relaxing spa atmosphere. I got the massage and mani/pedi. Was treated like a queen and left feeling…read morelike a new person. Highly recommend Desiree's!

I've been a customer since 2019. It's changed hands since then but it has always been a great place…read moreto go for pedicure needs. Norma is excellent. I highly recommend.

I had a great experience with the owner, Erika. She made me feel very comfortable, answered all of…read moremy questions and did a great job. It was a very relaxing experience and she was very gentle. I do plan on going back. I drove from Mcallen to Harlingen to have her do my pedicure:)

First off, be prepared for the volume of the music. As much need for communication between…read moreemployees and clients, they rather just raise their voices to communicate. The place itself looks clean and the staff are pleasant. I am just visiting the valley but still amazed with the fall back of getting louder then lowering the music. Down to the purpose of the visit, eyebrows were cleaned and shaped. I explained it had been years and saw different services but was not offered any education on other services that may benefit me. if you are looking for a service without personalization, this place will work. Would I come back ... No.

I visited on 11/24/2020 for a Brazilian and eyebrow wax. The lady that answered my phone call was…read moreable to accommodate my last minute appointment. Jessica, my esthetician was really kind and gentle. I'll definitely be back if I'm ever in town again. Thank you Jessica!!

Awesome customer service and excellent job on manicures and pedicures...the work on the nails and…read morethe polish was amazing, got cat eyes for my nail color and was very impressed. Atmosphere was pleasant and inviting. Definitely will be back for more services. Billy did an amazing job and demonstrated above and beyond customer service.

Never again will I ever be going to this place again may 10th I went to this salon the owner…read more(Melissa) who did my pedicure everything was good when I left this salon my toe was very sore as the 3 days went on it started to hurt when I walked went to the ER last night where they told me this lady broke my whole nail from the side my whole nail is lifting when I called to see what I can do cause this is the first time this ever happening to me she told me that I was the one who put trauma onto my toe when my toes are very short. I don't know how that can happen. Told me to send her a picture and told me that if it doesn't get better to call her in two days so I can go to the salon. Mind you I paid $60 plus tip. At this point I just want a refund. TAKE ACCOUNTABILITY never again will I step foot in this place. Get services here at your own risk.

I use to come here all the time. Walk in business.. so I walked in and waited.. both techs were…read morebusy with customers so I was patient. As one got done I figured I was next, another customer walked in and he told him oh I'm booked all day. So as the other tech got done figured I was next, nope another lady walked in and went straight to the chair.. at this point about 1.5 hours have passed.. I was very patient, until the first tech says and you? I said well I guess you guys are booked all day, he said I might be able to squeeze you in.. I said no that's okay.. I'm out.. he said oh I'm sorry I thought they had already spoken to you, I couldn't hear from way over there. Needless to say I am never going back. There are plenty of other nail salons.

Service Requested and always deliver. Just seriously the chillest vibes! Missing the anime on the…read moretvs but great music lately!!

I have been to several nail salons in Harlingen and i have yet to seen the atmosphere like this…read moresalon. I did not have an appointment so the wait was a bit which is expected in any other salon when you don't have an appointment. While waiting I enjoyed watching the way the employees got along. I got great service once attended. I highly recommend this place.

I got my nails done here for the first time 6 days ago and 3 nails came unglued. I called to see…read morewhat they could do since that has never happened to me. I went in today so they could fix and I was completely disrespected. Once he began fixing them he said it was my fault because there was a bruise on my nails as he was taking them off and that he'd never seen that so he claimed that is why they fell off. I have had bruises on my nails before and they never came off, and out of the Nails that came off only one of my nails had a bruise so that's definitely not the case. So I tried to avoid his attitude and let him fix them, then I asked for a new set because he was going to leave 3 nails on and I didn't want any nails from the last set since they were coming off. This is when things got bad. He said that those were fine and if I wanted them to fix them he was going to leave those on or he would charge me. I told him I was not happy with the shape because I had asked for thin square and they were too narrow to accomplish that look. Then one of the girls came up and said if I want to change the shape they will charge me extra. Mind you while they were explaining this to me they were very unprofessional. Instead of kindly explaining things to me they automatically thought anything I said was wrong and responded to me very aggressively. I am NEVER one to complain or argue. I respect local business and always try to support them. Family nails responded to me in a way that has never happened before. I own a business and if someone is not happy with their product I always accommodate weather I agree or not. I've never responded in anger to a customer and definitely never yelled at one. They yelled at me, accused me of lying and tried to charge me extra for a problem that was not my fault. I was willing to go back and give them a chance to fix my nails and continue giving them business and that was my mistake. If you are considering getting your nails done here, don't. They have no consideration and they absolutely do not value their costumers concerns. Also they refuse to accept that they did not do a good job on my nails. Obviously they would not have come off in less than 6 days if they did. Then I asked for a refund since they wouldn't fix my nails the way I wanted without changing me extra and she said that since it was a week they can't. It WAS NOT A WEEK since I got them done and I would still like to get my money back.

Very nice salon, very clean. Be sure to make an appointment! One lady (not the owner) was kind of…read moremad she "had" to come in on her day off, which made me a little uncomfortable.. but did a nice job.