Beautiful trip on the lake and we did the 3 hour tour. Shelby was our guide and was great. Busses…read morewere clean and check in was easy. Life jackets were clean, boats were heavily used but perfectly fine. Every employee was nice. No issues at all.

I purchased a kayaking excursion voucher through Uncle Ducky's / Paddling Michigan during a holiday…read morepromotion and later traveled from out of town specifically for this experience, spending additional money on lodging, gas, food, and travel expenses in order to participate. Unfortunately, the experience was extremely disorganized and unprofessional from the moment I arrived. The building was locked, no guide or management staff were present, there was no organized check-in process, and there was absolutely no communication regarding what was happening. Multiple guests were left outside confused and attempting to determine whether the tour was even operating. Company-associated staff eventually arrived but provided no meaningful information until directly prompted. At that point, they stated they were only shuttle drivers and that they had to "figure out what was going on" after the scheduled rendezvous time had already passed. At no point within the first 20 minutes of our rendezvous was there was any clear communication, leadership, organization, or professionalism demonstrated by the company. Considering they're responsible for guiding customers onto Lake Superior, I no longer felt comfortable or safe participating in the excursion and chose not to proceed with 10 minutes remaining until the a scheduled launch time. I attempted to resolve this directly via email since management wasn't present during working hours and present staff couldn't provide a direct way to contact management; however, they refused to issue a refund. The owner instead responded publicly to a review in a defensive manner while claiming an emergency situation had occurred. He even blamed my inability to adapt over his employees vague and unprofessional verbal responses and despite three shuttle drivers being present and not shuttling us to our launch. The issue is the complete lack of communication, organization, professionalism, and reasonable resolution afterward.

If you haven't been white water rafting, I suggest you go. You might pee** yourself a little but it…read moreis so worth it!! It's a good hike up in cheese land and I was only expecting maybe a class 2 or 3 (class 6 being the highest). Big surprise when we did a class 4. Sounds scary I know, but I learned that picking the right guide/ tour company is key. It makes a difference when it comes to safety and your overall experience. NA is all about having fun but being safe. The owner and our guide Matt was hilarious but also made sure that we knew what we were doing to keep us far away from any injury's. And like he said you really get to know the people in your raft because at some point you will be on top of them. There actually isn't a whole lot of rowing and the intense portions go by in a flash but at least with the help of a hiking trail and another boat you end up doing the intense parts twice. Other then that you are shooting the shit with Matt and the others in your group. Matt has a wealth of knowledge about the area and about "adventure" type stuff. I think it was the perfect combo of relaxing and heart racing experience. I would tell you more but to be honest this is really something you should experience for yourself. I will say that we all had a blast and not one of us ended up in the water... well, at least not from the rapids. I would totally do this again!! ** You're not actually allowed to pee in or out of the boat. Matt will ask you if you would like for him to come to your work and pee on your desk or something, no, then don't pee at his place of work.

We had an unbelievable day out on the river yesterday. Ben, our tour guide was fantastic and very…read moreaccommodating. Our time out on the water couldn't have been any better. It was exciting and the views were beautiful. We will most certainly be back and telling others about you all as well! In reading other reviews here, like Catherine's from 6/30/18, I couldn't agree more. The reviews you see here are spot on. Safety. Office staff, it all!

The staff was somewhere between unprofessional, unsafe, and disorganized. After inspecting a crack…read morein a kayak, they first decided to not let anyone use it, but when they were short kayaks, two younger boys were allowed in. The verged on rude during the entire morning. most of the dry bags are very old and pretty useless. the spray skirts were the same. there was endless chaos getting everyone ready for over an hour. The guide was nice but only engaged us in about 5 minutes of information about the sandstone cliffs and it was all information you could get from a visitor center. If you want a naturalist, better to find out who is leading your trip. There was no lunch provided which seems ridiculous for the money paid. We couldn't tell if they cancelled a portion of our trip because of weather (as stated) or because their kayak transport pontoon boat had sunk at the put-in spot. Their website states 6 hours of paddling. After the morning debacle, we paddled leisurely for 2 hours to lunch and less than 2 hours back (with the wind). The 'long paddle' we were supposed to do was supposedly only 2 hours further, far short of the 8 total hours mentioned on their site. I guess their times include waiting in the parking lot, waiting for them to organize on the beach, and a very leisurely 1 hour on a beach eating the lunch you bring along. Seeing the views from the a kayak is great, but this company is not.

6 of us had this lake trout charter lined up for months, we were told to be at the lower harbor in…read moreMarquette at 6 am July 6 2013. We confirmed the location and time before. I live in Houghton and have spent 20 years on Lake Superior and know the dangers well. I left my house at 3:30 am and started to drive the 2+ hours, one hour into the drive I noticed the wind was really blowing, I called the guys and asked if Ducky would call if the waves were too big to fish or too dangerous to go, no calls, so we continue, I get there at 5:40, my friends pull in and we spend the next 40 minutes looking for the charter boat and calling Ducky with no answer. 7 am Ducky calls back and says we are still on but he is confused why we were in Marquette, we needed to drive 20 minutes more to shelter bay. Remember we confirmed Marquette. So we drive the extra 20 and the captain tells us we can go if we want, but he doesn't recommend it as the waves are 6 to 8 feet and building making it impossible to fish, I had the feeling this would happen, but Ducky had no regard for his captain or customers he was only concerned that he get his cut of the $1200 bucks we would have paid. Hey guys you can go in small craft advisories, just make sure you pay up front....A simple phone call to reschedule would have saved us all a lot of time and money and we would have been writing a different review as well. $70 bucks on gas, 6 hours round trip driving time and a waste of time could have been avoided with a simple call. There are many real good lake trout charter outfits, I recommend you look into any other service but this one.

The service was very helpful and professional. My pontoon is back in the water. Thank you for…read moretaking the time to help us with our boat issue.

I've been doing business at Dock Side Marine for a little over a year now. I find the service to be…read moreoutstanding and I would highly recommend them.

Took the cruise on a beautiful, sunny June afternoon. Free pizza was offered too, to sweeten the…read moredeal. Cruise was really nice, crew was very professional and super friendly. Captain narrated the outbound segment and it was interesting. Great views from the top deck or bow. Would definitely recommend for those who want a relaxing 90 minute boat tour of Marquette.

See previous review. But also add to look at "reviews not recommended." Its interesting that…read moreseveral previous reviewers had issues as well.

We had a great tour with Captain Bill. If you are contemplating using this service, book now…read morebecause it fills up quickly. We booked three weeks in advance. Weather forecast was threatening the days leading up to our visit so I contacted Captain Mark and he called me right back and came up with a plan. But, not to worry, the storms shifted and we were able to take our tour. The boat is in great condition and the pricing is great! It was just my husband and two children and myself on a 30 ft pontoon. We could have stayed all day we enjoyed it so much. Captain Bill knew right where to take us for the best viewing and photos. We even went over to Grand Island and really enjoyed that too. I highly reccomend Lake Superior Boat Tours. Don't hesitate, just book it! You won't regret it.

When you have a option to go on a cruise, take it! Our time in the upper peninsula was refreshing…read more Being out on the water for a sunset cruise made it even better. It was beautiful! Please keep in mind that Lake Superior is the coldest of the Great Lakes, so once the sun sets it gets cold! There is an option to be on the bottom deck, which is enclosed. Part of the middle deck also has windows to shield the air. If you want to remain in the open air, you'll need a blanket and coat! Happy cruising. Also check out the store. They have many cool items for sale.

We saw what we could via trails and via car routes…read more 2 hour boat ride that rides along all of the rocks along the shore. The $46 ride is all of the rocks. Next ride is at 2PM. The $54 ride is all of the rocks + the spray falls. Next ride is at 3PM. Waiting to sit in chairs to start the boarding process at 2:45 PM. There are two rows of seats are already full outside on the dock. We are seated by 2:34pm, in the second group or 4th row. We took the 4th row of seats, even though there are open seats in the 3rd row, but it's facing right into the sun. Need to stay cooler and thus our back to the sun. A staffer checks in guest last names and count, while we are seated. Boarding the cruise boat by 2:47pm. Pushing off from the docks by 3pm. Right on time and we aren't even in Korea or Japan. Fancy that! We are off by 3:03pm. Knots and wind is picking up. Hair is up. The boat is called Spray Falls. Boat was built in 2022. The captain is funny, gregarious, captain Noah. 63 Feet boat. Holds 150 people. Boat can get up to 25 MPH. Run by 2 caterpillar diesel fuel engines. Captain Noah. Cheyenne and Ashley are part of the crew. The rocks will be on the right on our way out and on the left on the way back. Castle Rock by 3:25pm. Chapel Cove by 3:56pm, we were able to ride inside the cove. Passing by Spray Falls by 4:03pm. Not sure it was worth the extra $8 for the rather small falls. The rock formations are worth the visit for sure. Turning around now by 4:06pm. Good thing. I am pretty done with seeing the rocks by now. We are back at the docks by 5:06pm. Disembarking by 5:08pm.

Great customer service, great views, cool ship, stay warm inside or cool off outside, clean…read morebathrooms.

This was a great excursion! We highly recommend it to those traveling to Munising and looking for…read moresomething fun to do. We learned so much on this tour and was able to really see the ships so well! Our guide and captain of the ship were both amazing! Thank You Shipwreck Tours for making my birthday such a great day!