The service was amazing. Very friendly. Best massage I've ever had. The environment was very pretty…read moreand relaxing

I tried this spa after getting a gift card for my birthday. I had a fantastic experience. I asked…read morefor firm pressure and she did not shy away from getting into the knots in my shoulders and low back. The hot stones were wonderful, so relaxing! I loved the facial as well. I will definitely be back!

I received a gift certificate for a massage last Christmas and decided it was finally time to…read moreredeem it. I selected the Swedish massage with added CBD oil (for an extra $25). Julie was my therapist and she took the time to listen to wants and needs, the explained the best treatment for me. She did and am amazing job and after and hour, I was nice and relaxed...and ready to rebook my next massage!

Every year for my birthday, I treat myself to a full body massage. This year I was especially…read morelooking forward to a massage because my neck and shoulders have been killing since I work every day as a barista. I remember getting a chair massage from Massage Heights representatives at a Women's Expo a few years back and decided they were my location of choice. The front desk/ lobby area was probably my favorite thing about Massage Heights. I love that it's completely separated from the actual massage rooms so that you're not disturbed by lobby noise during your massage. I scheduled my appointment many weeks in advance and the receptionist commended me for my planning ahead. Since I was a first time client, my 50 minute massage was only $49.99 and I got 1/2 off the hot stone treatment and free aromatherapy oil. I really appriciated the professionalism of the receptionist and the lady who gave me my massage. I felt very safe and very calm during my time at Massage Heights (which is a huge plus due to issues I had at another spa place). The told the receptionist that I wanted my massage person to literally hurt me; to apply as much pressure as humanly possible to my shoulders. They said: "We have just the lady for you! She's made grown men cry!" Perfect. My actual massage was quite relaxing but definitely did not include the intensity that I wanted. The hot stones were calming and relaxing, but did not allow the massage lady to dig into my shoulders like I was hoping for. I needed pain relief and instead got a soothing strokes. I blame this on myself though for agreeing to hot stones. Next time, I'll know better. Overall, I enjoyed my time at Massage Heights. You'll feel a sense of calmness as soon as you enter the doors; not a bad experience at all.

My most recent visit, I requested a men's haircut and was very satisfied!…read more Been going here for the past few years and always had a good experience. I've scheduled under multiple different stylists and everyone has been nice and has given excellent consultations. The atmosphere is relaxing and much better than any other hair place I've previously been to. I appreciate the included facial cleanse and massage.

This is not a serious salon. Went to first appointment & booked a second appointment at that time…read more I received a call 1/2 HOUR before my appointment (I had to drive over an hour to get there) that my stylist was not in. I opted at that time to go with another stylist & I booked a follow up appointment with her following my visit. THEN I get a call that she is "no longer providing those services" & asked if I wanted to book an appointment with another (3rd) stylist. I said no. THEN I get a text on Sunday, that I have an upcoming appointment & could not reschedule. I called at opening on Monay, got put on hold for 10 minutes, only to be very snippily talked to by whoever answers the phones. Cannot rate any lower than one star. Unprofessional business.

I've been coming here since they opened. Christina is my Gal and I love her. I travel across the…read morecountry to continue to go to her. Lisa and Linda address awesome to work with. Connie gives a great massage. You can't go wrong with any of their staff. Haircare, mani/pedi, massage, facials and more!!

Was going to a formal dinner and made an appointment for the morning of. Went in, got my hair…read morestyled along with bobby pins to hold it up (took maybe 20 minutes tops) and by noon it was all falling down!! I was VERY UPSET and asked them to refund my card. Never again.

My wife and I needed a place closer to home to get our massages, so we checked out Serenity and saw…read morethey had good reviews. We're glad we did. Kathleen does an awesome job. Very relaxing and therapeutic. We've already planned a few more massages.

This place is a hidden gem! I have been seeing Kathleen for close to 2 years, and each massage…read moreseems to be better than the last. Kathleen is very intuitive and knows my needs better than I do sometimes. I've sent several friends to her, and no one has been disappointed. She's the best!

The salon was great, and I love the fact that they have evening hours, which seems to be very rare…read morein this area.

I really enjoy coming to this salon, I had a bad experience buying a gift card last time but the…read moreowner was really kind and reached out to me. The haircuts and stylists are always 10/10 anyone you are with will do amazing. Recently I've only been able to do walkin (yall know busy mom life) and everytime I leave feeling super confident and with beautiful healthy hair.

I got my nails done here a few months ago and I got a set of acrylic nails they lasted for a pretty…read morelong time and were really cute. They weren't to fragile so they lasted longer. I'm coming back soon to get a simple set for this summer! I totally recommend Loft Nail Studios!

I had a terrible experience at this nail shop. My pedicure felt completely rushed from start to…read morefinish, like the technician was just trying to get me in and out as quickly as possible rather than actually providing a quality service. There was no attention to detail, and it didn't feel relaxing at all--which is the whole point of getting a pedicure. What made it even worse was at checkout. As soon as we were done, she grabbed her things and rushed out of the store like she had somewhere else to be. It made it very obvious why my service felt so rushed in the first place. Overall, it felt unprofessional and not worth the money. I wouldn't recommend coming here if you're expecting a proper, relaxing pedicure experience.

Ryan is an amazing massage therapist and does a great job listening to whatever issues you have…read moregoing on with your body and addressing them in your session.

I purchased a Groupon on a whim back in January '19 and have been going back to Ryan regularly ever…read moresince. He has a warm personality, great technique, and applies just the right amount of pressure and tailors it to your specific needs. As a nurse, I have a lot of back pain and stiffness from manually moving patients around as well as computer work. He always starts off the session by asking if you have any specific areas of concerns or have begun any new medications or sustained any recent injuries to make sure a massage is safe for you at that time. I ask a TON of questions about why a specific area is causing me trouble and he always provides a thorough explanation about the muscle connections/insertion sites, etc., as well as recommendations for stretches that can help alleviate those trouble areas beyond your session. I recommend Ryan at Sacred roots 100%

*all three stars are based on the nail tech and her making the best of an obviously tough…read moresituation* The quality of this place has really gone downhill. I booked a pedicure service, and the three foot spa/sink areas were all out of service. My foot soak was in a shallow plastic dish of cold water. The top of my feet were exfoliated, presumably because it was all that could be easily rinsed. I am not sure what the issue was, but there was not hot or running water. They should not be offering this service as listed. It is a misrepresentation. I was charged $58 for the service, so with tip, I paid nearly $90 for a spa pedicure service that I could have done at home, but with hot water. I felt terrible for the young nail tech because she was truly fabulous and clearly making the best of what her employer had available; but she's never going to be able to build a book of business without functioning spa equipment. The actual polish service was pristine and will probably last a few months or more. I would absolutely book a service with the tech again, if she moved to another spa. However, even if the owner decided to bring her business out of disrepair, I'm not sure I'd return because of the bait and switch, and willingness to destroy that young woman's early professional development.

Where do I begin! Karen is an amazing massage therapist! I have been going to the Chocolate Spa for…read morea few years! I almost hate to give her a public review because she runs one of the best kept secrets in the city!! She does hot stone massages every time. She uses essential oils. This is an amazing experience for those just trying a massage out for the first time or those that are experts :) I can't wait to start getting back on track with my massages!