My go to place when coming to DSM. Airport shuttle, amazing views, quiet, and convenient. Stay on…read morethe sixth if you can, the rooftop restaurant is on one half of the sixth. Parking is $35 but there are about 30 free spots behind the hotel and street parking is allowed overnight. Just be out by 9. This is a great hotel for business travellers, convenient for the ball park, Wells Fargo Stadium or even the State Fair Grounds.

It was 10pm and I wasn't sure where I would be staying the night. Josh made it happen tho. Room was…read moreclean, quiet and the staff was accommodating. Couldn't have asked for more.

The main thing this place has going for it is its convenience to the Wells Fargo Arena. As far as I…read morecould tell, it was the closest hotel that also had free parking. Easily walkable before or after events. Of course with that convenience, you do get a decent amount of noise from the outside the building, with people driving loudly or having an impromptu tailgate party at their vehicles. The hotel could use a little TLC, but I think overall, it's fine for a night or two, especially considering the price

So beautiful! The staff was so kind especially the manager of the kitchen on duty, she was very…read moreattentive in making sure everything was fresh and every guest was happy. With beautiful views

We stayed here for a week during a hockey camp. The facility is almost brand new and in a…read morefantastic location. Easy access to the highway, large businesses like Athena, Wells Fargo, Jordan Creek Mall and more. If you are staying here for a soccer, basketball or hockey tournament at RecPlex, it's a perfect spot. Close to shopping and things to do, simple 10 minute drive to the RecPlex, and great amenities. The staff here was great, our room clean and modern, and the other facilities were clean and well laid out. The pool is a bit small, but the water was warm and it was located near the front lobby / patio. Overall, this is a great location and one that is ideal for business and family travellers alike.

Worst breakfast ever in a Holiday Inn Express! Usually the breakfasts are consistently good. In…read morethis case, the coffee machine was being cleaned during breakfast hours. There was no butter, no hard boiled eggs, no cocoa packets, so manual items missing. Plus the staff just wanted to chat. When items were requested, the staff would disappear or forget or both! In addition to this, the king mattress in my room was saggy & quite uncomfortable!

I've been here at the Des Moines downtown Hilton hotel and am appalled at how terrible of a job…read moretheir housekeeping did on our room after our first day. They did a terrible job with our beds- it looks like a kid did it or whoever did it just did a rush job and it's obvious they didn't try at all. The bathroom clearly wasn't touched at all. The sink still had a used hand towel and the surface wasn't wiped down, the trash wasn't changed, and all they did was swap out the floor bath towel. Our toilet still had marks from usage and they didn't clean it. Then the trash can in the living area was also not changed even though it was full, and our coffee supplies were not restocked. I tried to use the phones in the room to call room service and they didn't even work. So I had to call the front desk with my cell, and I was pissed- still am. Whoever did the housekeeping job for our room was awful. I'm not that harsh or picky with hotels but for Hilton, I expected much better service. We are Honors members as well. This is highly disappointing. The front desk sent an employee to restock our coffee bar and give us new towels, she didn't even apologize to me once. She asked me what trash needed to be changed, and then she put the bathroom trash can onto the bathroom sink to change it... and didn't wipe the sink down after. Then she left. Said nothing else, didn't ask if we needed anything. Made zero comments about anything. I wouldn't recommend staying here if their housekeeping service says anything about this specific Hilton. I barely complain about hotel service and am usually pretty understanding having worked in customer service myself, but this was absolutely not okay. They also promised us a room on the 8th floor and then changed us to the 4th floor hours into our check in day, and whoever was above our room was moving around/talking super loudly from 12am-6am, with spouts of coughing and puking. Not a huge deal for the noise since you can't control people, but now I'm pissed about housekeeping and want to rant about more. The plugs are also loose by the bedside tables/lamps, so your phone may not charge without you realizing until later. Overall- the housekeeping job, their service, as well as the attitude of the employee that came to the room after I complained to the front desk makes me wonder just how clean the hotel room really is. It's unprofessional and SO lazy. I do not recommend Hilton Des Moines Downtown. Edit: Next day after- I asked the front desk for the GM's card and talked to the front desk again about the housekeeping from yesterday. They apologized and I showed pictures and told them how the phones were also not working. Just got back to our room after having been gone all day, and when we left, they had people cleaning rooms in our hall at like 11am. It is 5pm now and they still haven't cleaned our room today. My brother saw one of the cleaners and he was just sitting in one of the other rooms on his phone not doing anything. I hate this hotel. Terrible service, unprofessional, and extremely lazy workers. I highly recommend going elsewhere like the Marriott. I expected much better from Hilton, especially being an Honors member. The walls are also very thin. Website: https://www.hilton.com/en/hotels/dsmdihh-hilton-des-moines-downtown/?SEO_id=GMB-AMER-HH-DSMDIHH&y_source=1_OTA1MDc4My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Hotel is quiet and clean. It's about 15-20 minutes from the airport with a courtesy van that is in…read morethe heart of the city. There is a bar/restaurant in the hotel that has some great wings.

On our way to South Dakota, we stopped for a night at this hotel. This property was located right…read moreoff the highway which was very convenient. There are a lots of food options around and the hotel had a well lit parking area. The room we got was 1 king bed with sofa bed which was spacious, the bed was comfortable and we felt like it was a great value for the money. The staff at the front desk were courteous, helpful and efficient. Breakfast in the morning was cleanly arranged and presented well. They had both cold and hot food selections. We enjoyed our stay and will stay again.

John M. reviewed this location in July........ he was right on the mark and not much change since…read morethen. The person who checked us in really had no interest in making us feel welcome; she was simply doing her job. We paid for a room with a fireplace - not that we were using a fireplace in August, but it provides more space - we got a room with a whirlpool tub. My husband enjoyed the company of a roach in the bathroom overnight. The shower curtain is on of those curved rods that pulls away from the wall after a while (no support in the center). The shower curtain wouldn't stay spread open while showering. There was a brown ring around the drain in the sink; it wasn't rust or lime, it is evidence of poor cleaning. The breakfast buffett is just like every other place, but the person maintaining the buffet never refilled anything. The oatmeal ran out an hour before breakfast ended and he just took the container away and didn't bring any more. The breads were down to five items and no replenishment. This is an hour before breakfast ended. The rooms have the HVAC systems that are loud, and the one in our room did not run properly. I read somewhere that this hotel had a hot tub..... it is now filled in with cement. While my husband and I were packing up to leave this morning, the cleaning gal "cleaned" three rooms around us; it only took about 30 minutes to pack up and leave. The Sales Manager asked me how our stay was, and she seemed interested, but her response, while kind, made me feel like she felt I might be exaggerating.

This hotel is towards the exterior of the city. It is surrounded by tons of shops. I prefer…read moreboutiques, , but for those who love mall style stores, this spot is a shopper's delight. Everything is new and clean on this end of town. The hotel is very nice and quiet. The rooms are abundantly-sized. Plenty of dining choices in the vacinity.

The king executive rooms are not suites. It was my mistake and they were booked. I asked to move…read moreand upgrade the room but one just wasn't available. The front desk guy gave us bar coupons as a comp and was super friendly. The room was clean, with a good desk (I had to study), wifi, and large TV and huge windows. If you like white noise when you sleep, bring your own. It's humid there. Very humid. The air conditioner worked well enough. The bathroom was small. The living space had a chair with a foot stool for watching TV or putting on your shoes. It was definitely a nice touch to think of these extras. There were two luggage valets in the spacious closet that we did appreciate. The bed was comfy with a load of pillows. I do wish that hotels would have King size pillows for king size beds. The pillows tends to be small and not very stout. The quality for the cost was great, though we would have happily paid more for a bigger room.

I stayed here while working a music festival, so I really just needed a clean, quiet place to…read moreshower and sleep between long days. The room layout was a little odd and not the most functional, but everything was clean and well maintained. The hotel was nice and quiet, which made it easy to get some much-needed rest, and the staff was friendly throughout my stay. The complimentary breakfast was also a nice bonus before heading out for the day. Overall, it was a comfortable stay and I'd definitely consider staying here again if I'm in the area.

Not bad. The staff was great. Room was clean and well stocked. Room did have a few minor issues…read morethe electrical plugs on the desk were wore out and wouldn't stay plugged in. Thermostat fell off the wall if you touched it. Small hole in the wall in the closet. Comfortable bed. The breakfast wasn't good but it was on par for hampton inn