This store has the sweetest staff! They are willing to go out of their way to help you and get what…read moreyou need. Thanks for making my shopping experience a great one.

The service was beyond belief. I went in for a pair of new hockey skates. The guy there spent over…read morean hour with me while I tried on SEVEN different pairs of skates. I finally found the perfect pair. While I was there a lady came in looking for a grey Duluth East hoodie. All they had on the rack were reds and blacks. The woman working there went downstairs into inventory and brought up a blank, grey hoodie. She said she'd custom embroider it and it would be ready the next day. Wow. You are not going to find better service (or a better skate selection) anywhere.

The employees at Scrubs Direct made my shopping experience great by helping me find the best size…read morein different scrub brands I was trying on. They did not make me feel rushed and gave good recommendations. I plan to shop here again!

Top notch customer service! The representative showed my daughter which styles were popular with…read moreher age group. We would not have even known which styles to look at. She brought her a tall size to the dressing room because she noticed my daughter had long legs. She let us know which colors in that style were available in the tall length. Great merchandise and excellent customer service. We will definitely be back!

What a fantastic gourmet goods store! On one side of the hallway are snacks, sweets, and cooking…read moreingredients plus some accessories, while the other portion of the store has a large selection of home and kitchen products. I specifically prowled for cheese and found a nice cooler with mostly domestic cheeses plus other chilled things like fancy butter, mustard, and meat.

The staff (which was rude when I made the purchase) made a mistake with my order, and I had to go…read moreout of my way to return to the store to get it corrected since I'm not from the area. When I arrived, I was left standing there while the employee helped multiple other customers before fixing their mistake. On top of that, the interaction was rude and the process took far longer than it should have. Mistakes happen, but how they're handled makes all the difference. This was very disappointing customer service.

I was disappointed in my experience here. The lady working was rude, and I feel like the prices…read morewere a little high for what you are actually getting.

I loved this store!! The clerk was a grandma herself and so very friendly. Helped me choose the…read moreitems I needed to get started with a new baby - she even talked me out of buying something I thought I needed. The store smells great, is very clean and organized. I'm hooked - I will be stopping in often. Love it.

What a cute little shop! Although it was a bit crowded, it had everything I was looking for. Nice…read moreselection of fun kitchen products.

We stopped in here looking for some local options to bring home as souvenirs. We ended up finding a…read morelot of cute and nice kitchen type items to bring home- a bamboo stirring spoon, honey, jams, and so forth. Lots to look at, and great samples of jams/salsas too so you can try before you buy!

Back Alley is one of the best local coffee finds. They use beans from Underwood Coffee, a local…read moreroaster, and the quality really shows in every drink. The cortado was one of the best I've had in a long time, and their house-made syrups are all super flavorful and unique. The space is fantastic, comfy seating, a great patio setup, and surf store with local products for sale. It's the kind of place you can hang out for hours. Jared is incredibly friendly and knowledgeable, which makes every visit even better. A true neighborhood gem. Parking is literally in the back alley and there are lots of spots.

Excellent coffee and chai with a smooth, robust flavor. The cozy atmosphere makes it an ideal…read moreplace to connect with others or get some work done!

I initially had a frustrating experience related to a missing waist belt and lack of clarity on the…read moreproduct listing. I want to update that after working directly with the team at Frost River. They followed through and made it right. The waist belt arrived as promised, and it's exactly what I expected. I also received clear clarification that the belt is intended more for stability than true load-bearing, which helped set appropriate expectations for how this pack is designed to perform. More importantly, I want to acknowledge how this was handled. Richard and the team took the feedback seriously, made meaningful updates to their product page to prevent future confusion, and went above and beyond with thoughtful extras and a handwritten note. That level of accountability goes a long way. The pack itself is outstanding--top-tier craftsmanship, materials, and build quality. In the end, they stood behind both their product and their customer, and I'm glad to be keeping it.

The quality of the products here are the best you can buy. My wife loves this store we usually buy…read moreat least one thing every time we stop there.

Driving an hour and a half out of my way to get here was well worth it! Friendly, receptive staff…read morethat were very knowledgeable about what they carried. While they didn't have the specific juices we were looking for, they helped us find the flavors we were seeking. They weren't at all shy about letting us try flavors both dripped and out of tanks, and juice prices were on point. I've been to Vape shops in at least 15 different states, and Lake Effect definitely ranks around the top of my list! Thanks, yall!

Don't mind the people that work there, but I purchased a product there for $140 that broke within…read morethe first two hours of me owning it and they refused to replace it and instead encouraged me to fix it on my own. You're better off getting hardware off the internet. I would give higher than a one star rating, because they do carry quality juice lines, but I don't trust an establishment that doesn't stand behind the products they carry. I also don't trust an establishment that would take advantage of a customer like that. Also, most of their products are at a crazy mark-up. Just a word to the wise.