Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

You don't have to be local. I live several states away and Chuc was able to ship me a hard drive…read morewith his operating software on it. He was able to guide me thru installing it remotely and helped me import my stuff from the old hard drive.

Great place to buy a computer, or components for such. Chuk is exceedingly knowledgeable, helpful,…read moreand generous with his time. Highly recommended!

AMAZING EXPERIENCE!! My computer was completely unresponsive and wouldn't turn on…read more I called 2 other places, which told me they could diagnose it by the end of the week at the earliest, and if it is a motherboard issue- I should just buy a new computer. They got it up and running within 4-5hrs!! I couldn't be more thankful and impressed with their knowledge, service, and price. Highly recommend.

I had an amazing experience! super quick when needing to get my laptop fixed for school. He was…read moresuper kind!

Rikki was our IT specialist who came to our residence. She was friendly, pleasant and very…read moreknowledgeable. She assessed our network and internet connectivity needs and efficiently addressed them and solved them, helping us out tremendously with both our personal and business (for our home office) needs. Short Circuit's pricing was very competitive, in fact lower, than what our internet service provider quoted us, if they had been willing to make a service call, which they weren't during the current pandemic. Nikki was "masked up", and respected our protection needs and our residence. We now look forward to extremely limited, if any, on-going internet issues. Thank you Nikki and Short Circuit. -Susan and Eric S.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Richard Anderson brought my 5 year old H.P. computer into the data intensive A.I. world at a…read moreconsiderable savings over buying a new, upgraded one from a computer store. He installed the newest Nvidia graphics processor, vram units, power supply, fans, etc. to enable my unit to handle the intense processing needed for programs such as Topaz, Bloom, and those from Google, M.S. and others. He made my H.P. future proof. As I have stated in earlier reviews: Richard Anderson/Cincinnati P.C. Repair is my go-to when my computers (5) need truly professional (and ethical) care.

Very communicative, realistic and reasonable with prices. I had an issue with an old laptop and…read morethey agreed it wouldn't be worth fixing if it was a major issue beforehand, but luckily it was a simple fix and very affordable. They were quick to call with updates and stuck to their estimated time-table. Very clean shop, go to them if you need a phone, tablet or any computer repairs! Highly recommended!

The fixed my laptop in about an hour for $155. Best Buy would have taken weeks and a bigger toll on…read moremy wallet. Hats off to here!

Left a voicemail without a call back. Called many times with no answer. I even drove with my…read morelaptops to their address and no one was there. Door was locked.

Not only does Getteck repair computers, but they are also amazing at fixing video game systems -…read moreWii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents). Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue. He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (resolder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website). Even though Getteck does hundreds of repairs, I felt like Mike took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, just like Sony, Mike said that Getteck guarantees the repairs it makes. And Mike is local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.