I posted this review a few days ago and Mr. Beldon (the CEO) sent me an email requesting my phone…read morenumber and wanted to know what they could do to make it right. Within a few hours we had someone out here (the COO) walking around inside and was up on the roof and he was assuring us that they'd take care of it. The work in question (pics of the painting) was done by contractors they hire (painting and such). Seeing that work caused our question of the roof work. I stand corrected in my view of Beldon when I placed the Yelp review. I am very impressed with their attentiveness and heart.

After 30 minutes on hold the person on the phone said they no longer do residential roofing. We…read morehave been Beldon customers since moving to San Antonio 50 years ago. It would have been nice for them to have communicated that information to residential customers. It is not a great loss since their quality of work has decreased over the years.

Eddie and his team were Fantastic! Communicated ahead of…read moretime, showed up exactly when they were scheduled and went above and beyond to fix my roof. They were all professional, polite, and respectful. I highly recommend them!!

I had an extremely frustrating experience with this roofing company, spanning over 15 months with…read moremultiple issues, mismanagement, and lack of accountability. Here's a breakdown of my experience: Kevin Plumb (Sales Representative) - 9/25/23 to 1/18/24 - Kevin was fired while handling my case, which led to my project being prematurely closed without my knowledge. - I attempted to contact **both Kevin and the office for months** with no response. Eventually, I had to reach out to their Austin office, which helped reconnect me with someone from their San Antonio office. - My case was reopened and reassigned to Jasmin after it had been improperly closed. - Kevin instigated fraudulent claims, promising greater insurance returns for non-fixable items. - He also promised interior roofing repairs for structural damage, which never materialized. Jasmyn (Project Manager) - Unreliable: She scheduled meetings but did not show up. - Poor communication: Would text saying she'd call back but never followed through. - Failed scheduling: Set up work appointments for crews that never arrived. - Team left materials outside my house for months, creating an eyesore. - Gutters were incorrectly installed under her supervision, requiring reinstallation along with fascia board replacement. - Dragged the project for 10 months without completing it. - Repeatedly claimed to have submitted insurance requests for missing items but never actually did. - Did complete work on my backyard shed, but overall, the project was heavily delayed. - Despite my proactive efforts, including weekly follow-ups, the project remained stalled. - Ultimately, she ghosted me. Paul Perez (New Production Manager) - I asked what it would take to make my project a priority so it could be finished in November 2024. His response: - "All 36 pending projects are a priority." - Then, he proceeded to ignore mine, closed it out prematurely again, and refunded me the balance instead of completing the work. - Sent yet another new employee to inspect my roof--at this point, every manager had sent someone new for another inspection, causing further delays. - Took an entire year to receive a refund for my overpayment. This company completely mismanaged my project from start to finish, with unprofessional staff, false promises, and severe delays. I had to fight for months to even get responses, and in the end, they failed to complete the work as promised. If you're considering hiring them, stay away unless you want to deal with unreliable reps, ghosting, and financial headaches.

We had a crazy windstorm blow through San Antonio which loosened a bit of our aluminum fascia near…read morethe peak of our roof. I contacted Bondoc Roofing and asked them to come out to discern if the damage was within their scope of repair. While here, they also evaluated our roof. Despite being fairly new, they discovered a few loose shingles, some vents that were improperly installed and not booted, and a portion of our gutter system that needed cleaning and a leaf guard installation. Bondoc was able to repair all these issues to perfection, but it was not just that they did a good job that was impressive. Owner, Michael Osinskie, is clearly a man that has thought about delivering a top-notch consumer experience. Every staff member that I interacted with from Kylie to Dylan, Rovy and more were infectiously positive, caring and delivered a highly professional experience. They provided me with a polished portfolio at their initial visit, along with high resolution photos of the problem areas mentioned above. They have a very nice app for both Google and iOS to view project status, photos, communication and more. They also offer a Rewards Program. The 'Before & After' photos provided at the job's completion were satisfying to review. Their quality workmanship, neatness and thoroughly performed repairs gave me immense peace of mind. Add to all of this, they were timely...no long waits! And, extremely affordable. What more is there to say? Bondoc Roofing is clearly at the top of their game and more than worthy of their stellar reviews. Thank you, Sincerely! Update - 5/9/2021. We had solar panels installed in late February, about a week after Bondoc's fantastic roof tune-up. Sadly, we developed a leak at one of the panel installation sites which became apparent when water burst through our ceiling this past Thursday night after an intense storm. This was no fault of Bondoc's and most likely occurred during the panel installation process. The solar company's damages team was off site responding to emergency needs out of state, and would not be able to make the repair before the following week. With more inclement weather forecasted over the weekend, I reached out to Bondoc again. These lovely people treated me like family, and came to my immediate rescue. Dylan squeezed me in to their already tight same-day schedule, took photos of the damage, and covered the affected area which, again, gave me tremendous peace of mind. This amazing team truly cares about their clients and makes every effort to care for their needs. I'll never look elsewhere for a roofing company. They have my business for life. Beyond grateful. Thank you, sincerely!!

I had a leak over my front porch. Bondoc roofers came and fixed a caulking issue. Hopefully this…read moreworks and I believe that it will. It's much appreciated. Thank you!

I needed the roof to be cleaned. The work was done the day after I requested it and it was done…read morewell. I would call them again if I need help with my roof.

I hired Montes Roofing using Thumbtack for a leak and lifted/loose screws on metal roof. He…read moreresponded almost immediately. He offered a discounted price on his initial estimate as I got three estimates to compare. He seemed friendly and knowledgeable at first, even calling on the weekend to ask additional questions and seemed to really need the work. After work was started, it was only text communication. I don't believe he was qualified for either metal roof maintenance or leak repair. He never did identify the location or cause of the leak. He added so much white "sealant" where he thought would help. It did not match my roof, and peels off when it rains. I had to have him come out a few times because he missed lifted screws and the leak got even worse. He just kept adding more sealant to the same areas and to other areas of roof. He added screws where there shouldn't have been. He added metal sheeting and screwed it onto the chimney cap hoping that would stop the leak. This was not discussed beforehand. I found out after he sent me photos and I asked what that was. Not only did it look ridiculous, but the sheeting made so much noise with any wind; I immedaitely asked him to come out and remove it. A week later he did. When I contacted him again about roof leak getting worse. he did not respond. I contacted him once more mentioning it was still under warranty. He offered me a 50% refund. He claimed that the other 50% ($750) were for the materials - screws and (peeling) sealant. My roof looked awful with patches of white sealant in random places, additional screw/holes where there should not be, unnecessary screw holes on my chimney cap and roof leaking even worse than before. I do not recommend.

I had a roof leak due to a poor flashing job around my chimney. Of course it didn't start leaking…read moreuntil the roof warranty had expired from a complete roof replacement 5 years ago! I received several quotes for the flashing repair and was impressed with Gilbert's due diligence in assessing my whole roof. I had two assessors come out that never got on the roof! Gilbert gave me a comprehensive quote that I was comfortable with and he completed the repairs in short order, just in time before the next rain storms!

Had a roof leak evaluated and repaired by Daniel Rangel with Shield Roofing. An excellent repair…read morejob was done, replacing two old vent covers and the surrounding shingles. Expertly and well done! Can hardly notice the difference between the original and new shingles! Very please with the results.

My roof was pulverized by massive hail in a March storm. Henry came out, assessed the roof and…read moredetermined it needed to be replaced. He worked closely with my insurance adjuster and answered every question I had throughout the process. The crew that did the work was prompt, fast, professional and very efficient. They did my entire roof in a day, I was impressed. They cleaned up and you would have never known they were even there. This company is fair, transparent and dedicated. I can't thank Henry enough.

I had several projects that desperately needed done on my house and was looking for a company that…read morecould manage all of them at a fair price and with professionalism. I found that in spades with Roofer Chicks. We used Roofer Chicks to replace our roof, replace our windows, replace our siding, replace gutters and paint entire outside. With each step, they were always communicative. From beginning to end, they were always accessible and able to turn on a dime, if needed. An example was when they went to replace the siding, the first day, they did the chimney. We couldn't really see out the back windows due to the work so it wasn't until they finished for the day and my wife took a dislike to how it looked. They were coming back the next morning so I reached out to Roofer Chicks on a Saturday, early in the morning, to express our feelings and they immediately offered to go with a different layout, including taking down what they had done the day before. That was exactly what I had been looking for in a company. If anyone ever asks for any sort of work for the exterior of their house, my only recommendation will be Roofer Chicks. Their customer service lives head and shoulders above anyone else out there.

Last year my roof sprung a leak. My stress level went through the roof (pun intended). Prepared for…read morethe worst, I called Roofer Chicks and told them my bad news. My work order was assigned, and I awaited a call for service. A couple hours later, Adrian called and told me he would be there in a few days and would try to get to me as fast has he could, as the recent bad weather had them busy. Fast forward to a few days later. Adrian showed up and went to work. He looked in my attic, said he had located the problem and went to my roof. Shortly thereafter, he came down from the roof and showed me pictures. He said my roof was in good condition and that a boot at the bottom of a vent pipe became brittle and cracked, causing the small leak we found. A common problem he sees a lot with extreme heat and hot summers. He quoted me a price and scheduled me for a repair about a week later. He sent me an email with the total, the pictures, and my completion date. The process was painless and I appreciated the use of technology. The repairs were made. Fast forward to this year. My roof sprung another leak in the same area. I reached out to them the next day and got lucky. Adrian was able to come out the same day. This time the vent near the last repair needed sealant. He offered to stop by on his way home in the upcoming days and would place the sealant near the vent for free. He recommended the three vents installed by the original home builder be replaced with better ones and would send a quote. But for now, would patch me up to get me by and buy a little more time. Adrian made the complementary repair, and provided me a quote with the vent replacement. I can say with the upmost confidence that I highly recommend Roofer Chicks. They are friendly, reliable, and not one your fly by night roofing companies that show up after a storm and leave town. These folks are a local business here in New Braunfels, and they made my stress level relax a little, making the pain more bearable. If you need a roof repair, you will be happy you used them. I cannot say enough good things about them.

We HIGHLY recommend Premier Roofing!…read more This winter our home incurred hail damage, and Premier Roofing helped us thru every step of the process -- including inspections, insurance claims and understanding our roofing options -- while always being professional, friendly and courteous. The installation team was also fantastic -- efficient and organized all the way. Our new roof looks AMAZING, and the property is spotless - you cannot even tell the installers were here. Premier Roofing made the entire process simple. They do GREAT work - give them a call - you won't be sorry!!

Very, very impressed with Premier Roofing! I happened to look up at my roof yesterday and notice…read moresomething just looked around a vent so popped into the attic so find out I had an open air view of the sky!!! The vent had completely blown off and my house was open to the elements. I called Premier and the gentleman that answered was professional, quick to identify the issue, give us a price and was able to send someone out the next day. When they realized that they could not try the part until Monday they still came out and patched up the roof to protect our home and were in contact about who to expect and what time. Excellent service, lovely people and I would not hesitate to recommend or use again. Thanks