We had our roof done by Alamo Roofing and was pleasantly surprised by their professionalism and how quick they got it done! Ricardo was amazing and walked us through every step and did not skip any corners! Ricardo was very transparent and did everything he said he was gonna do and more! And thanx to Ivy who was with us every step of the way, also! The upgraded shingles are beautiful and added so much to our home! Can't thank them enough! The roof is wet in the pictures because they cleaned our solar panels. read more

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Be careful when selecting this company. I reached out to them to repair a few shingles that had falling off my roof. Wasn't a big repair at all. A Rep was sent out from the company, took photos of the damage, uploaded them to the company and gave me a price to repair the shingles. I agreed on the price, he and another employee completed the work. Fast forward less than a year the shingles repaired have fallen off again, I reached out to company to see if it was covered by warranty, after a day of them trying to find my file, they informed me the Rep that came wasn't employed with them any longer and basically because he didn't input my repair info in their system or completed a contract with me, they will not repair it. Very disappointing considering at the time I made contact with the company, the Rep was employed and dispatch by them, he also did the repairs with another Rep who is still employed with them. As a customer I didn't know their process of being issued a contract by the Rep, I'm a retired military veteran...I was just glad I found what I thought was a reputable company that were able to do the small repair at an affordable price. Unfortunately, because it was such a small repair I did pay in cash and assumed the rep will email me a receipt, and I didn't do a follow-up as I was happy to get the repair done and I didn't further think about it...lessoned learned. However, I'm more upset this company Rep who called to inform me they won't redo the work tried to change wording of my conversation with their office the day prior with another employee as for info that was in their system of the completed repair work. I even sent my text comms with the Rep which clearly shows he did the repairs. I can't imagine the excuse this company will give when it comes to honoring their warranty on a larger roof repair. Conveniently she stated the Rep wasn't working with them shortly after the first contact as if I should have known. UNSAT!! read more

Salesperson came into our gated community which is clearly posted No Soliciting and was asked twice to leave but kept going door to door. Had to have our HOA attorney send a C&D. If they can't respect rules how can they be trusted to work on your roof. read more

Alamo Roofing - Uninvited Solicitor from Alamo Roofing - Roofing Near Me - San Antonio, Texas

This is a summary of the major problems that occurred during roof replacement. All those problems conveyed by text and/or speaking with their representatives people: Following is a list of those problems: Turbine vents - The vents were installed after the roof was installed and done incorrectly. Since these vents were installed after the roof was installed creates a greater chance for early water licks. In addition, all 3 vents were installed in one area of the roof instead in the original vent holes created from the installation of previous roof. The attic is a large area with 2 HVAC units that requires turbine vents to be installed in different areas in order to move the heat out of the attic efficiently. Prior to installing the vents, I requested a manager who spoke English to come to my home to disgust the problems and prevent further problems from occurring. That did not happen. In fact, there was only a English speaking person available approximately 1% of the time at my home during the installation. Water diverters and paint touch-up - Water diverters have never been installed and paint touch-up not done. One water diverter was installed but it is too small for the area. Damage screens on windows Overall, all the above items were promised to me by Alamo people assigned to the project. These conversions and promises are backup by saved text message involving Alamo personnel. Alamo Roofing was given several weeks to get the water diverters and touch-up paint completed. That has not happen. I plan on hiring another company to complete the job. read more

Alamo did a great job on my hail damage. Chris Peacock pointed out that not only did I have hail damage on my roof but also on my window screens, my AC unit, fence and also my pergola. Chris was able to get all of these taken care of and where the service was not performed by Alamo roofing, he subcontracted it out. I didn't have to call multiple companies or anything like that so it was very convenient. They even upgraded my roof vents to the more efficient versions. We did encounter an issue with one of the subcontractors which delayed the project but Chris and Alamo made sure that the job was completed and followed through. I am happy that all of these things have been fixed. A few of my fence posts had broken due to wind damage and I was missing shingles as well. My pergola had tons of little spots on it from where the hail had hit it. All of these issues are now gone! read more

We also had a representative from Alamo Roofing stop by uninvited earlier this year, offering to do a free roof inspection after a recent minor hailstorm. Didn't take him up on his offer, as consumer advocates advise against this practice, instead recommending homeowners contact their insurance first, to have their adjuster do an inspection to determine if there is any damage that would warrant a claim to be approved. They also say the customer should then choose the contractor, not the other way around, as the better contractors usually don't have to go around looking for work. read more

David Delgado and his crew have completed 2 roof repairs for my family. The first was an entire roof replacement on a complicated roof ( the builder told us it was "the most complicated roof they build" like that was a good thing but we knew it meant dollar signs! Thankfully, years of hoping for hail finally paid off) and the second, for my mother, was a partial roof repair that included a bitumen roof with skylights. They took as much care with the smaller repair as they did with the larger, more expensive project. David brings his experience and professionalism earned through years of working with a reputable San Antonio roofing company to his own Alamo Roofing. He is knowledgeable, insurance savvy, uses quality materials, keeps you informed, responds quickly to concerns, and stands behind his work as he seeks to build a business he and his top notch team can be proud of. Alamo Roofing also replaced the roofs for 4 of my neighbors in our tight-knit community and all of us, plus Mom, are happy customers! read more

We had hail damage on our roof from the spring hail storms. Finally had Alamo roofing, who was doing work in my neighborhood, and they worked with the insurance company and within a week had the new roofing ordered. The following week had materials delivered and removed the old roof and installed the new underlayment and shingles in 1 day. Had plenty of workers to get it done. Looks great and should last for years! read more

Peter Estrada and his team did a thorough job with the inspection and working with my insurance to get approval. The job was scheduled within days of approval and completed quickly. Overall process was easy and clear. Would definitely recommend Peter and his team. read more

I had a person knock on my door stating a free estimate on my roof. I signed up and set appt. My inspector/project manager was Miguel. He assisted with contacting my insurance company for approval. My insurance adjuster did a great job and was approved to replace my roof. I signed a contract for $14,112.57 + my deductible. I also have solar to be removed and reinstalled. As time went by the amount increased and the whole situation became ugly, meaning they were more concerned about every penny my insurance company gave me, rather than customer service. I canceled due to poor conduct from company supervisors and terms like " thats the way we do business" I caution any home owner to stay aware of bad business practices. They say I owe them $1500 for canceling!! They never provided any work on my roof. Can you say money hungry, absolutely pitiful. I would NOT recommend this company read more