I scheduled an appointment through the app and arrived about 8 minutes before my appointment. I was waiting for about 30-40 minutes. Once I was called up, the woman seemed already peeved and did not want to do my hair. I went ahead and sat down described what I wanted and even showed her an image. I asked for some advice and she practically rolled her eyes at me. The entire haircut was silent, which I don't mind Im not much of a talker. I prefer not to talk, but I was immediately bothered by this woman, who seemed angry. Which she demonstrated as she shoved the clippers through my hair roughly. Trying to get the cut done as fast as possible. Once she was done with my hair she didn't even show me the back she just asked if it was okay. I answered, "Yes, thank you." I noticed her demeanor change slightly. Which should have been my first clue that she did not show me the back. I bought some styling cream but I just needed to get out of there. So I paid and left. Once I had left a friend of mine said that the back was messy and not done very well. On top of that I had dried blood they had nicked me twice where I had skin tags. I did not feel anything when it happened I just remember feeling an itching and sore sensation after. Needless to say, I won't be going back. read more

If I could write Supercuts a zero I would. I went in for a shampoo wash, and the girl cut my hair and then the nightmare happened. As the lady was blow drying my hair for a blowout, she used a round brush, and my hair got matted and nodded to the point of where they had to call another person off the clock to come in to remove the brush for my matted hair, which took approximately 2 hours after closing. I cried because I thought I was gonna have to cut my hair off . They cut the brush tips so they could comb out my matted hair that was stuck to the brush and then rinsed out the rest of my hair stranded to get all of the treatment she put in it to try to untangle it. I wish I had taken pictures of what my hair matted in the brush, but I'm never going back unless I get free haircuts forever because that was the most ridiculous and scary thing ever that I have ever experienced in a business. The girl had no empathy and couldn't figure out what to on her own and then gave me attitude when I asked if she could call the owner she said yes I'm doing it in such a tone that it seemed like she was talking back to me. E If the owner sees this, please contact me reach out because that stylist should not be cutting hair if she doesn't even know how to do a blowout. read more

Do not let Cindy touch your hair. we stopped her shaving way to far up the back of my sons hair almost immediately (asked for a 2 on the sides, long on top as it gets brushed to one side and was styled as such upon arrival we just needed a clean up and trim) when we inquired what she was doing she said she would blend it. At the end my son was in tears and Cindy was adamant this was a good cut. read more

Supercuts - what Cindy thinks is a well blended, long on top cut.... - Hair Salons Near Me - Hollister, California

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Andrea was very nice did an amazing pixie cut for me. She did such a personal interaction she is very detailed to making sure my haircut was the way I would like.Excellent hairstyle. Thank you. read more

Supercuts is my go-to hair salon when it comes to men's scissor cut hairstyles. I know not everyone has medium length hair, but I do. And with multiple cowlicks, it's important that the hairdresser knows how to perform a proper scissor cut. This is to avoid me leaving the salon looking like a cockatiel. Blanca is awesome at scissor cuts! it's understood that every hairdresser has the same, "initial" training, in cosmetology school. But not all hairdressers know how to do a quality scissor cut. Are you rocking a 70's to 80's mid length hair style? and looking for someone to provide an awesome haircut? Blanca, has you covered! read more

Supercuts - Hair Salons Near Me - Hollister, California

Blanca, Betsy & Heather are amazing. I know there is a lot of mix reviews about this location. In the past 6 years that my husband has visited Blanca there has been quite a turn around with stylist which then makes it difficult to find the best one. It is kinda like playing Russian roulette like a previous comment. We're totally understanding that a lot of these girls are fresh out of Barber school or cosmetology and to be brutally honest the only way to really learn how to cut is to cut real peoples hair.. I know shocking!! But ever since we started visiting all the ladies have been so polite. My boys have had a few bad cuts but hey hair grows back!. We started seeing Heather a few months ago and my kids really enjoy sitting on her chair and chatting about the day. She is very personable and seems to enjoy seeing the boys come in. If you're in need of a cut, definitely visit Blanca, Heather or Betsy. read more

If John Travolta gets his hair cut at the Hollister Supercuts, it's surely good enough for the rest of us!

I want today thought I had set up an appointment online but I guess I messed that up, but I had the sweetest girl Priscilla she did an amazing cut on me I'm so pleased. read more

Tavia was a great experience, super sweet, makes conversation and makes you feel comfortable

Can't even give this place a full star. Avoid it, no actually just avoid Bianca if you want anything other than a basic man cut! Blanca asks me what I want, then proceeds to interrupt me as I explain I don't want layers and tells me what she is "gonna do" to my hair...without even taking out the ponytail to look at my hair! I get it that Supercuts is like a drive thru service, this one is like Mc Donalds. But Bianca-just isn't willing to listen & learn. And when I respectfully got up to leave she wanted to argue, just no class and not professional. It was an easy cut and could have earned you a good tip. ‍ I have thin, very fine and hardly any-white girl hair! If you layer my hair like you do every other customer that comes in...I am gonna leave looking like I got a mullet or a pixy cut. Would be nice if this place were a little more like Burger King and I could have it my way. read more

Although all of the staff are welcoming, and the business is clean, many of the stylists lack basic haircutting skills. It is a game of Russian Roulette every time I take my family in there. Sometimes their hair looks manageable, but more often than not I have to correct the mistakes made when we get home. Unfortunately, I will not be returning moving forward. Pay a little more and go to a quality stylist or barber. read more

Requested a Bob. My hair was below my shoulders. It was layered, so I knew it would take awhile to become a smooth one length bob. The first time I was shown the back it did a little bit of a flip it was touching my shoulders. I wish I had read the reviews. I would have never gone here. Maria suggested that she take a little more off. I thought it was to just get it to not flip out so much. When I got home I was horrified. It was 2" shorter and uneven. When I first arrived, I requested a blow dry be added. They said they didn't have time. There was one person waiting, and one in a chair. They were standing around talking. Maybe if she had blown it out, she might have seen that the length was short enough. As it is now, I won't need a haircut for a few months, and I have to get someone to fix this mess. It's so bad, I don't want to be seen in public read more

This is my go-to place for my haircuts and eyebrow waxing. Christina has helped me for majority of my visits and will always be my go-to. Haircuts can be quite pricey ($20+) though - but with their monthly subscription for $14 something tip excluded, you get unlimited haircuts. They mostly take appointments by the Supercuts app so highly discouraged dropping in unless you go before 10AM. read more

You have to pretty much make an appointment. Even when I made an appointment I still had to wait 20 mins. Complacent attitude of staff. Still enforcing mask mandate and their signs say it's because of legal reasons and not the real reason, it is a company policy. Don't get conned into the unlimited plan. read more

Beyond disappointed with the age discrimination and non-CDC knowledge or compliance at this location. My 15 month old was denied a haircut because he wasn't wearing a mask. When I told them he isn't supposed to wear one at 15 months they said that then he couldn't have his haircut for that reason (his age prohibiting him from wearing one). He's not only under 12 as the county order states children don't need a mask, he's under 2 and that poses a suffocation/choking risk according to the CDC and AAP. They also informed me that he had to be able to go in alone and since he can't (Again too young AND I wouldn't let my minor child in alone EVER anyway), that they would also be unable to cut his hair. Hospitals and medical professionals can't even force parents to separate and yet a hairstylist can? When has it become okay to turn people away for business simply because of their age and because of that they have a medical reason to not wear one? They have lost all 10 of our family members business along with any other friend else I tell of this experience I'm sure. I won't be back under any circumstance. Separating children/minors from their parents behind closed doors is asking for a lawsuit and putting children in potentially dangerous situations with people they don't know. read more

Disappointed Made appointment to be there at 12 for hair cut. When I arrived at 11:49 they took 3 people who came after me. I was finally put in chair at 12:15. Why do you make an appointment if you cannot respect people's time? Hair cut descent nothing special Donot recommend this place to anyone Rude staff members. read more

Very bad service, very unprofessional. I had an appointment at 4:40 pm after waiting for almost 20 mins they still kept calling other clients. I asked them if they were going to call us next but they said they were running behind. If I didn't ask after waiting for so long I would not have known they were running late. No one said sorry for the wait. They were going to make me wait even longer so I decided to leave. If you are late to your appointment by 5 mins they won't see you but if they are late no one says anything you are supposed to wait and don't complain. This is not the only hair salon in Hollister luckily! Cancelling our memberships now. The ladies that worked there today were not friendly only to their client friends who they had all the time of the world to spend with. read more

Third trip here out of desperation for an upcoming event. Hot garbage! SuperSucks never fails to disappoint. Nobody in line but we have to wait to see in appointments show up!? You could have made it to gilroy riding on my rolling eyes! read more

I'd leave a 0/5 if I could. This place sucks don't waste your money here. The employees don't care about what they're doing only tryna make a quick buck read more

What a nightmare! I took my 6 year old son here yesterday and he was given the WORST haircut I have ever seen. It took the guy over an hour to cut his hair, which should have only taken him 20 minutes or so. He kept blaming my kid for the bad haircut, saying he wouldn't sit still. To top it off, the manager was extremely rude and started yelling at my son because he took his mask off when we were paying. I'm sorry, but it's difficult for a 6 year old to sit still for over an hour, let alone in a mask. Now I have to deal with this butcher job of a haircut. I'm literally in tears as we have Holiday portraits next week! read more

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Had an amazing experience while receiving my supercut by Stylist Marisela who was extraordinary. Very gentle, precise, and extremely professional. She has a positive outlook and personality. She is a gem. Please recognize this talented individual and give her a raise her discount her stylists chair fee. Good job on hiring Marisela, I will be returning more frequently. Special shout out to stylist Kimberly who is also worth mentioning In recognition and paise raise. Love this team here! read more

Rude when talking on the telephone, depends who you are talking too. Some on the stylist give great service, but they need to hire someone who answers their telephones with some Customer Service Skills read more

Love Bianca a Supercuts. Great service, clean, sweet receptionist. Great value.

Jessica was awesome! She did such a great job cutting my hair. She was super patient and really thorough! I will definitely be going back.

Came in as a walk in and was told that I could book an appointment the same day. I was told that my appointment was at 1:30 45 ish. I called to confirm my appointment and was told that my appointment was at "4:40." They never asked no last time only first. During the call she asked what's the last name and i told her she never asked for one and she only replied with "how wired." I was 5 min late to my appointment and was told that I was late and refused to give my 8 year old service. It was my first time there and my last. read more

I don't understand what the purpose of having an appt if I still have to wait more than 30 minutes to get a damn haircut!!

Great service friendly business. Blanca did an amazing job on my hair. Very nice stuff. Always friendly. Highly recommended.

These girls deserve five stars. They have been working extra hard lately. Staying 30 minutes to an hour after shifts to get to clients taken care of, when they have families to get home to. It's a shame people are so self centered and only consider themselves when getting hair cuts. These girls are human putting in 8 hour days like the rest of you. On their feet all days working their tails off. Hats off to you amazing women. Keep up the good work. It doesn't go unnoticed. read more

Worst customer service ever. Very rude reception. I was asked if I had appointment and without could not be seen. The place was empty! Middle of afternoon too. Insisted on mask. Avoid this business. read more

The best place for a haircut. Jessica had been cutting my hair for a while now and she is great! The staff is friendly and kind! It's a shame that people do not like tipping there hairdresser! read more

Blanca !!! I asked if she can straighten my Mohawks line and she said NO !!! The place was 100% empty and she rushed me out. Her clippers kept pulling because of how fast she was going. Horrible experience. If you need something done right don't go to -Blanca- my head is bleeding in several spots ..... read more

If I could give a zero I would. Since my last review got deleted I will write another one. I think that it is really a bad policy that if someone walks in off the street they must log onto their phone and schedule an appointment. I understand that if they are busy that is one thing. The two ladies working yesterday were not busy, sitting there talking to each other but we were told that we must make an appointment through the app. We waited outside for 20 minutes to see if anyone else would come in for an appointment. No one showed up even though the ladies stated that they had appointments. You have just lost business and I will let others know that this location really doesn't want business. read more

Who manages this place???? I am not one to leave reviews because I simply just don't have the time. Went in after "reserving" an appointment online for my daughter. Got there it was dead I thought we would get help soon, the girl told me they were running behind because they were short staffed which I understand BUUUUUT 1/2 hr later I started noticing lots of chit chatting amongst the stylists and kids in the back. Maybe they had no sitter I understand I'm a mom too but come on be mindful of people's time. Then I asked the stylist when it was our turn and she gives me attitude and tells me an hour. They must be getting paid by the hour because they have no sense of urgency to people's time. Awful.NEVER AGAIN!!! read more

Christina is the best! Go to her if you plan to come in. She always does a wonderful and consistent job whenever I have come in. Even my husband has had his hair cut by her and both of our girls. She also makes sure to give you any free samples they have as well as the little lottery type of games to get a discount if you want to purchase products (all of the other employees forget/don't do that for me). She's our family's go-to for sure! read more

Came in today for a walk In, was met with optimism and cheerfulness until, Blanca, seemingly berated me for not knowing my haircut specifications. Made me feel unwanted, uneducated, and like an idiot for not knowing how to cut hair. I was open to working out like I always have until she made me feel less than and got snippy because I'm sure she had people coming in. I have a job interview I have to attend today feeling less than In social situations and without a haircut. Blanca inflated my anxiety, looked down on me, and made me extremely uncomfortable. Like I said, Ive been going for years. It's where I shaved my head during chemotherapy when it was falling off. I'm extremely disappointed. read more

If I could give zero stars I would!! Horrible service! I checked in online and ended up leaving after waiting for 20 minutes past my checkin time when walk ins were being seated before me!! I will never come here again!!! read more

This place is great! The stylists are always courteous and are able to help answer any questions I may have regarding the different hair styles that I'd like to try. Furthermore, they can provide valuable feedback regarding the different hair care products available and what their applications are. Even if there is a queue for the hair cuts, the hair stylists there will work as quickly as possible to get to ya. The check in feature on the super cuts app combined with a google search of their hours will provide you with enough information about the wait time. Anyways in summary, the stylists are patient, knowledgeable, and great. Even if there is a wait sometimes, it's worth it :) read more

My recent visit to the Hollister Super Cuts left me convinced I will never return to this location. I was asked when I walked in the door if I was already registered. I replied no, and was told I would need to do so myself on their keypad tablet at the front desk (Great Clips does this for their customers). After going through the registrations process and thinking I had completed it, I sat down and waited my turn. Shortly after I sat down a young mother arrived with two boys needing a hair cut. She went through the same process I did and proceeded to sit down and wait her turn. As soon as a chair was available the hair stylist checked the customer waiting list and proceeded to tell the young mother who had come in after me that she was next. She then turned to me and curtly told me that I had not finished completing my registration and if I needed help to ask for it. Rather then get into a debate about why I was not invited to finish my registration which I thought I had, and receive a haircut in the order I arrived, I left. If this is Hollister Super Cuts idea of customer service, I don't want any part of it. P.S. Great Clips in Gilroy always delivers a fantastic hair cut and actually considers customer service a part of what they should deliver. read more

Had Marissa cut my hair and she did a great job. She listened and cut my hair exactly the way I wanted it cut. Would definitely recommend for those who are looking. read more

Went there late morning today, Friday. One person in front of me. No problem so I wait all at once three chair came open , so I figure no problem I'm in. Yeah right, these girls commence to bullshit for about 5 minutes finally I get up to leave and one of them decided to call me. Too late, I was half way out the door I'll never go back. Customer service ain't what it used to be. They need to remember their not the only game around. read more